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| Section | Weight | Objectives |
|---|---|---|
| Analytics, Integration & Deployment | 20% | - Explain the key considerations for implementing the Health Cloud API. - Explain the key considerations for implementing FHIR. - Explain the key considerations for implementing Analytics for Health Cloud. - Explain the key considerations for maintaining Health Cloud. - Explain the key considerations for deploying Health Cloud. |
| Health Cloud Objects | 20% | - Explain the key considerations for implementing person accounts in Health Cloud. - Explain the key considerations for implementing the Health Cloud data model. - Explain the key considerations for migrating data into Health Cloud. - Explain the key considerations for creating reports and dashboards in Health Cloud. - Explain the key considerations for implementing junction objects in Health Cloud. - Explain the key considerations for implementing custom objects with Health Cloud. |
| Solution Discovery | 10% | - Explain the key considerations for integrating other Salesforce solutions with Health Cloud. - Explain the considerations for understanding a customer's business model. - Explain the key considerations for determining how Health Cloud can be optimized. - Explain the key considerations for integrating external systems with Health Cloud. - Explain the key considerations for determining how Health Cloud can address business problems. |
| Member & Patient Engagement | 20% | - Explain the key considerations for implementing Engagement components. - Explain the key considerations for implementing the Home page. - Explain the key considerations for implementing Actionable Relationship Center (ARC). - Explain the key considerations for implementing the Patient Card and Patient Highlight Panel. |
| Care Coordination & Management | 30% | - Explain the key considerations for implementing Care Teams. - Explain the key considerations for implementing Health Cloud with a junction object model for accounts. - Explain the key considerations for implementing Assessments. - Explain the key considerations for implementing Patient Lists and Segmentation. - Explain the key considerations for implementing Timeline. - Explain the key considerations for implementing Care Plans. - Explain the key considerations for implementing Today Page. - Explain the key considerations for implementing Health Cloud with a person account model. |
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NEW QUESTION # 31
A payer needs to enable its agents to answer questions from members regarding their benefits coverage. The payer has already set up the required objects to be populated with the necessary information through an integration. Which Health Cloud component should a consultant recommend for the Member record page?
Answer: C
Explanation:
The Benefits Verification component provides call center agents with a comprehensive UI to view active coverages, deductibles, copayments, and out-of-pocket maximums directly on the record page. Benefits Eligibility and Verification exposes insurance coverage information such as eligibility, copays, deductibles, coinsurance, and benefit limits through healthcare-specific workflows and integrations. From a solution- design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Benefits Coverage) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Design - Benefits
NEW QUESTION # 32
Bloomington Caregivers is looking to migrate from Service Cloud to Health Cloud to take advantage of the prebuilt healthcare features and functionality.
Which three prerequisites should Bloomington Caregivers' administrators complete to successfully install the Health Cloud managed package in its org?
Choose 3 answers
Answer: B,C,D
NEW QUESTION # 33
Bloomington Caregivers wants to share details about a patient's medical condition with a local hospital through an integration.
What should a consultant recommend as the appropriate method for the local hospital to access the information leveraging Health Cloud functionality?
Answer: C
Explanation:
Step 1: Requirement Analysis
Bloomington Caregivers wants to share a patient's medical condition details with a local hospital through integration. The recommended method must leverage Health Cloud functionality for standardized, interoperable health data sharing.
Step 2: Salesforce Health Cloud FHIR API
Health Cloud provides native support for the FHIR (Fast Healthcare Interoperability Resources) APIs to facilitate seamless and standardized clinical data exchange (including medical conditions, allergies, medications, etc.) with external systems.
Extract:
"Health Cloud supports the FHIR standard and provides FHIR APIs for accessing and sharing clinical data such as conditions, observations, and encounters with external health systems." Administer Health Cloud - FHIR APIs Step 3: Review of Options A . Expose the MedicalCondition object through an Apex class: Not standards-based; not recommended for clinical interoperability.
B . Use the FHIR Patient API through DataRaptor: DataRaptor is an OmniStudio tool for extracting data, but not specifically for FHIR API access.
C . Leverage the MedicalCondition Integration Procedure: Integration Procedures are used for orchestrating APIs but are not directly the mechanism for sharing FHIR data externally.
D . integrate using the FHIR Clinical API: Correct - aligns with healthcare interoperability standards and Health Cloud's FHIR support.
Reference:
Health Cloud FHIR API Documentation
Omnistudio Standard Guide
NEW QUESTION # 34
Bloomington Caregivers wants to show its end users highlighted information about its providers that work at specific facilities, in one place. This would include provider contact details and the provider's specialty at a given facility.
Which Health Cloud feature should a consultant implement to fulfill this requirement?
Answer: A
NEW QUESTION # 35
Bloomington Caregivers would like to display patient information from both Salesforce standard objects and data from an external system. Which three Health Cloud features should a consultant recommend the company use to display this on the patient record page?
Answer: C,D,E
Explanation:
OmniStudio FlexCards (UI), Integration Procedures (data orchestrator combining internal and external APIs), and DataRaptors (internal data transform) form the recommended declarative stack for composite data display. OmniStudio separates presentation, guided interaction, Salesforce data access, and server-side orchestration through FlexCards, OmniScripts, DataRaptors/Data Mappers, and Integration Procedures.
DataRaptors, now also represented as Data Mappers in current OmniStudio terminology, declaratively extract, transform, and load Salesforce data for OmniStudio components. From an implementation perspective, the configuration should use delivered Health Cloud and Salesforce mechanisms first, preserving standard relationships, security enforcement, and upgrade compatibility while limiting custom code to cases where declarative capabilities are insufficient. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Integration Procedures; DataRaptors; FlexCards) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Implement - OmniStudio; DataRaptor; Integration Procedure
NEW QUESTION # 36
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