L4M5퍼펙트덤프데모, L4M5최신업데이트덤프문제

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CIPS L4M5 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|
| Topic 1: Understand key approaches in the negotiation of commercial agreements with external organisations | 35% | - Power dynamics in negotiation
- 1. Impact of power balance on outcomes
- 2. Relationship types and their effect on negotiation
- 3. Sources of power and influence
- Application of commercial negotiations in procurement and supply
- 1. Sources and management of conflict
- 2. Team and stakeholder management in negotiation
- 3. Position within the CIPS procurement cycle
- 4. Definitions and purpose of commercial negotiation
- Types of negotiation approaches
- 1. BATNA, target setting and reservation price
- 2. Pragmatic and principled negotiation styles
- 3. Collaborative / integrative (win-win)
- 4. Distributive / competitive (win-lose)
|
| Topic 2: Understand how commercial negotiations should be undertaken | 30% | - Communication skills
- 1. Active listening and questioning
- 2. Non-verbal communication and emotional intelligence
- Tactics and influencing methods
- 1. Managing concessions and deadlocks
- 2. Cultural and ethical considerations
- 3. Persuasion and influencing techniques
- Stages of negotiation
- 1. Opening, exploring, bargaining, closing and implementing
- Review and improvement
- 1. Evaluating results and performance
- 2. Documenting agreements and lessons learned
|
| Topic 3: Know how to prepare for negotiations with external organisations | 35% | - Economic and market factors
- 1. Supply and demand conditions
- 2. Market structure and competition
- 3. Inflation, exchange rates and risk factors
- Negotiation criteria and objectives
- 1. Prioritising issues and trade-offs
- 2. Defining measurable outcomes
- Cost and price analysis
- 1. Types of costs and pricing structures
- 2. Cost modelling and price analysis techniques
- Planning and resources
- 1. Team roles and preparation plans
- 2. Information gathering and market intelligence
|
>> L4M5퍼펙트 덤프데모 <<
L4M5최신 업데이트 덤프문제 & L4M5최신버전 덤프공부문제
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최신 CIPS Level 4 Diploma in Procurement and Supply L4M5 무료샘플문제 (Q203-Q208):
질문 # 203
Which of the following is a variable cost?
- A. Rent
- B. Loan repayments
- C. Packaging
- D. Insurance
정답:C
설명:
Variable costs change in proportion to production volume, such as packaging, raw materials, and delivery.
Fixed costs (rent, insurance, loan repayments) remain constant regardless of output. Recognising the difference is crucial when negotiating supplier pricing, as variable costs are often more open to tradeable adjustments (e.g., bulk discounts). Buyers who understand cost structures can challenge inflated fixed allocations or negotiate on genuine variable elements. This knowledge is vital in price breakdown discussions and in cost-modelling negotiations.
Reference: CIPS L4M5 (2nd ed.), LO 2.2 - Cost structures: fixed vs variable costs in negotiation preparation.
질문 # 204
Which of the following are most likely to be fixed costs of an airline? Select TWO that apply.
- A. Catering services
- B. Fuel
- C. Advertising and promotion
- D. Purchase of aircraft
- E. Flightcrew training
정답:D,E
설명:
Explanation
Fixed costs (FC) are costs that do not vary with volume. To an airline once aircraft are purchased, flight crews trained and departures scheduled, costs are disproportionately fixed.
Variable costs (VC) arethose which vary with the amount produced. Fuel, catering services and marketing are examples of variable.
LO 2, AC 2.1
질문 # 205
Which of the following is an advantage of a fixed-price agreement?
- A. Lower storage costs
- B. Longer payment terms
- C. Increased quality
- D. Reduction in financial risk
정답:D
설명:
Fixed-price agreements give buyers financial certainty, reducing exposure to supplier inefficiencies, cost increases, or inflation. The supplier bears the risk of cost overruns. While it doesn't automatically improve quality or payment terms, it allows buyers to forecast budgets and manage risk effectively. This makes fixed- price contracts especially useful for projects with defined scopes, where costs are predictable. In contrast, cost- plus contracts keep the risk with the buyer and require constant monitoring of supplier costs, making them less attractive in terms of risk management.
Reference: CIPS L4M5 (2nd ed.), LO 1.2 - Pricing arrangements and financial risk allocation.
질문 # 206
During a negotiation, a procurement manager suggests that the two companies should split the difference which would benefit both the supplier and buyer. Which persuasion method is she using?
- A. Threat
- B. Logic
- C. Good cop/bad cop
- D. Compromise
정답:D
설명:
In the scenario, the manager propose to 'split the difference', which means each party will accept some of their demands and concede some. This is known as 'Compromise'.
질문 # 207
Sumitomo Rubber Industries (SRI) is a Japan-based tyre manufacturer. In order to increase production, SRI is sourcing rubber from Southeast Asian firms. Which of the following micro factors are most likely to shift the balance of power to supplier? Select TWO that apply
- A. There are no close substitutes for rubber
- B. SRI sets up its own rubber plantation
- C. Rubber from different suppliers is virtually similar
- D. SRI's purchase amount makes significant proportion of supplier revenue
- E. Costs of changing suppliers are high
정답:A,E
설명:
There are many factors that can influence the balance of power in a negotiation. These factors are classified into 3 levels:
Macro level: STEEPLE framework: social, technological, economic, environment, political, legal and ethical Micro level: Porter's five forces:

Diagram Description automatically generated
One-to-one buyer-supplier dynamics.
The question asks about the micro factors that increases supplier's bargaining power. Among 5 answers, only
2 are likely to increase buyer's power:
There are no close substitutes for rubber: the buyer has to buy rubber, not any other material.
Costs of changing suppliers are high: buyer entails a large barrier if they want to switch supplier.
Other answers cannot be correct because:
SRI sets up its own rubber plantation: Buyer secures its own supply
SRI's purchase amount makes significant proportion of supplier revenue: Suppliers are reliant on buyer. If the buyer stops buying from them, they can face serious cash flow problems Rubber from different suppliers is virtually similar: undifferentiated product would shift the power balance towards buyer.
질문 # 208
......
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