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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Security | 28% | - Threat prevention
|
| Topic 2: Operational Procedures | 21% | - Backup and disaster recovery
|
| Topic 3: Operating Systems | 28% | - OS installation and configuration
|
| Topic 4: Software Troubleshooting | 23% | - Security-related troubleshooting
|
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NEW QUESTION # 171
A user's new smartphone is not staying charged throughout the day. The smartphone charges fully every night. Which of the following should a technician review first to troubleshoot the issue?
Answer: D
Explanation:
Background apps can consume significant battery by running processes, syncing data, or using location services throughout the day. Reviewing and limiting or disabling unnecessary background applications will help identify and mitigate excessive battery drain.
NEW QUESTION # 172
A user wants to dispose of a failed hard drive in a way that ensures the data is unrecoverable. Which of the following is the best at-home method?
Answer: A
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Shreddingphysically destroys the platters, making data recovery virtually impossible. It's more effective and accessible than degaussing or low-level formatting.
FromQuentin Docter - CompTIA A+ Complete Study Guide:
"Physical destruction methods like shredding are the most secure options for ensuring data on failed drives cannot be recovered."
NEW QUESTION # 173
Welcome to your first day as a Fictional Company, LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue.
INSTRUCTIONS
Click on individual tickets to see the ticket details, and view applicable attachments to determine the problem.
Select the appropriate issue from the 'Issue' drop-down menu. Then, select the most efficient resolution from the 'Resolution' drop-down menu. Finally, select the proper command or verification to remediate or confirm your fix of the issue from the
'Verify/Resolve' drop-down menu.
Answer:
Explanation:
Explanation:
Ticket #8675310
* Issue: Limited network connectivity
* Resolution: Refresh DHCP
* Verify/Resolve: ipconfig /renew
For the Low priority ticket #8675310 ("A small yellow triangle appeared in the taskbar. I am no longer able to access network resources."), the Windows yellow triangle on the network icon is the classic indicator of limited connectivity (often caused by a bad/expired DHCP lease, APIPA address, missing default gateway, or DNS info not being assigned).
Correct PBQ Selections (Ticket #8675310)
Issue
Limited network connectivity
Why (CompTIA logic):
That yellow warning triangle means the NIC is connected at Layer 2 (link is up), but the system likely doesn't have valid Layer 3 config (IP/gateway/DNS), so it can't reach network resources.
Resolution
Refresh DHCP
Why this is the most efficient fix:
When a Windows PC can't access network resources and shows "limited connectivity," the fastest, lowest- risk fix is to renew DHCP so the PC can pull:
* a valid IP address
* default gateway
* DNS servers
This directly resolves the most common root cause behind that icon.
Verify / Resolve
ipconfig /renew
Why this is the correct verification/remediation command:
ipconfig /renew is the direct command to request a fresh DHCP lease. After renewal, the user should regain access to network resources if DHCP was the issue.
What this fixes (what you'd expect to see)
Before the fix, the attachment (Output.txt) in these PBQs typically shows symptoms like:
* 169.254.x.x (APIPA) # DHCP failed
* Missing/blank Default Gateway
* DNS not present or incorrect
After ipconfig /renew, you should see a normal private IP (like 192.168.x.x / 10.x.x.x / 172.16-31.x.x) and a valid gateway/DNS.
NEW QUESTION # 174
A technician is deploying mobile devices and needs to prevent access to sensitive data if the devices are lost.
Which of the following is the best way to prevent unauthorized access if the user is unaware that the phone is lost?
Answer: B
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Remote wipe is the best option to prevent unauthorized access to data when a mobile device is lost or stolen- especially if the user is unaware of the loss. It allows administrators or mobile device management (MDM) systems to remotely erase all data on the device, rendering it unusable for unauthorized users.
A: Encryption protects the data, but if the device remains powered and logged in, it may still be accessible.
C: Geofencing can restrict features based on location but does not erase data.
D: Facial recognition helps secure access but can be bypassed in some cases or fail in practical situations.
Reference:
CompTIA A+ 220-1102 Objective 2.2: Compare and contrast security measures and tools.
Study Guide Section: Mobile device security (remote wipe, lockout, MDM tools)
NEW QUESTION # 175
Which of the following connector types would most likely be used to connect a fiber-optic cable to an SFP module?
Answer: B
Explanation:
LC connectors are the standard small form-factor connectors commonly used with SFP modules, providing a compact and secure connection for fiber-optic cables.
NEW QUESTION # 176
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