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Microsoft MS-721 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Configure and manage Teams Phone25%- Configure emergency calling
  • 1. Manage emergency calling licenses
  • 2. Configure dynamic emergency calling
  • 3. Configure emergency locations
  • 4. Configure emergency calling policies
- Configure Teams Phone
  • 1. Configure caller ID policies
  • 2. Configure call park policies
  • 3. Configure call hold music
  • 4. Configure location-based routing
  • 5. Configure calling policies
- Configure and manage PSTN connectivity
  • 1. Configure Teams Calling Plans
  • 2. Configure voice routing policies
  • 3. Configure Direct Routing
  • 4. Manage SBC (Session Border Controllers)
  • 5. Configure Operator Connect
Topic 2: Manage collaboration communications systems25%- Manage compliance and security
  • 1. Configure information barriers
  • 2. Configure compliance recording
  • 3. Manage security and compliance for Teams Phone
  • 4. Configure recording policies
  • 5. Configure retention policies for calls and meetings
- Monitor and troubleshoot Teams Phone
  • 1. Use Call Quality Dashboard (CQD)
  • 2. Analyze call analytics
  • 3. Monitor SBC health
  • 4. Monitor call quality
  • 5. Troubleshoot call issues
- Monitor and troubleshoot meetings and conferencing
  • 1. Monitor meeting quality
  • 2. Monitor Teams Rooms health
  • 3. Analyze meeting usage reports
  • 4. Use Teams Admin Center for diagnostics
  • 5. Troubleshoot audio/video issues
- Manage reporting and analytics
  • 1. Analyze usage reports
  • 2. Use Teams Admin Center reports
  • 3. Monitor user adoption analytics
  • 4. Generate call quality reports
Topic 3: Configure and manage Teams meetings and conferencing20%- Configure and manage Teams Rooms and devices
  • 1. Configure Teams Rooms accounts
  • 2. Manage Teams certified devices
  • 3. Configure Teams panels
  • 4. Plan for Microsoft Teams Rooms
  • 5. Manage Teams Rooms devices
- Configure and manage webinars and live events
  • 1. Manage live event policies
  • 2. Configure event group roles
  • 3. Manage attendee engagement features
  • 4. Configure webinar settings
- Configure and manage meeting experiences
  • 1. Manage meeting policies
  • 2. Configure audio conferencing
  • 3. Configure meeting templates
  • 4. Configure meeting settings
  • 5. Configure live captions and transcription
Topic 4: Plan and design collaboration communications systems30%- Plan and configure Teams meetings and conferencing
  • 1. Plan for webinars and town halls
  • 2. Configure conferencing bridges
  • 3. Configure meeting policies
  • 4. Plan for Microsoft Teams Rooms
  • 5. Plan for Teams meetings and live events
- Plan and configure network settings for Microsoft Teams
  • 1. Plan for network bandwidth requirements
  • 2. Configure network ports and protocols
  • 3. Plan for network topology and connectivity
  • 4. Implement quality of service (QoS)
  • 5. Plan and configure network settings for media traffic
- Plan and configure Teams Phone
  • 1. Configure call queues and auto attendants
  • 2. Plan for Teams Phone deployments
  • 3. Configure Teams Phone policies
  • 4. Plan for Teams Phone with PSTN connectivity
  • 5. Configure emergency calling policies

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Microsoft Collaboration Communications Systems Engineer Sample Questions (Q168-Q173):

NEW QUESTION # 168
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You need to create a new call queue to route calls to support agents. The support agents must be able to see their call queue history and the shared transcribed voicemail. The solution must minimize administrative effort.
Solution: You redirect calls for the call queue to a shared voicemail box.
Does this meet the goal?

Answer: B

Explanation:
Teams Channel will be the correct answer to review the call queue and common voicemail.


NEW QUESTION # 169
Hotspot Question
Normalization rules are configured as shown in the following exhibit.

Use the drop down menus to select the answer choice that completes each statement based on the information presented in the graphic.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:


NEW QUESTION # 170
Your company deploys 200 Microsoft Teams Rooms on Windows systems.
You are evaluating whether to purchase the Microsoft Teams Rooms Premium license for the rooms.
Which two actions require the Microsoft Teams Rooms Premium license? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point

Answer: B,D

Explanation:
Reference: https://docs.microsoft.com/en-us/microsoftteams/rooms/microsoft-teams-rooms-premium


NEW QUESTION # 171
Your company has a Microsoft Teams Phone deployment and the following departments:
* HR
* Marketing
You need to configure Teams to meet the following requirements:
* Only users in the HR department must have spam filtering enabled.
* All outbound PSTN calls must replace the caller ID with the company's auto attendant number.
* Only users in the marketing department must have Inbound calls can be routed to call groups disabled.
What is the minimum number of caller ID policies and calling policies you should configure? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:


NEW QUESTION # 172
You have a Microsoft Teams Phone employment mat contains a Session Border Controller (SBC named SBCi.
contoso.com. Direct Routing integrates with a P6X phone system that uses only four-digit dialing and is configured to use the SBC. Teams is configured to use dial plans that normalize any four-digit calls to E-164.
You have the following translation rule.

Answer:

Explanation:

Explanation:


NEW QUESTION # 173
......

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