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| Section | Objectives |
|---|---|
| Topic 1: Understand the design of operations management systems | - Analyse the design of goods and services
|
| Topic 2: Understand the improvement of operations management | - Analyse quality management and improvement
|
| Topic 3: Understand the concept and scope of operations management | - Critically assess the objectives and strategies of operations management
|
| Topic 4: Understand planning and control in operations management | - Analyse forecasting and demand management
|
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NEW QUESTION # 15
The DMAIC Methodology includes five phases, what are these?
Answer: A
Explanation:
1 is the correct answer. DMAIC stands for define, measure, analyse, improve, control. It's a common methodology applied in Six-Sigma. P.137
NEW QUESTION # 16
Which of the following situations would use a fixed-position layout?
Answer: B
Explanation:
Ship construction would used a fixed-position layout. This is when you're making something that is too big/ heavy to pass through a traditional factory / conveyor belt set up. So rather than the item passing to different teams/ departments, each team / department comes to the item when it is their time to work on it. In the other examples the item (vehicle, food in the supermarket or buffet) the products get moved around- the ship is the only item that remains where it is. This question is based on the 4 types of Plant Layout on p.17. This could form part of a drag and drop question too.
NEW QUESTION # 17
Below are details of 4 local manufacturing companies. For each company you must decide what the main objective is for the organisation and what layout their manufacturing plant has.
Company 1: This company creates large, delicate products which are hard to move. The main aim of the company is to stand out from competitors due to the superior level of materials used and by using the latest forms of technology to create the items.
Company 2: This company produces 72 different items and has designated zones within its premises for the creation of each item. The zones are organised based on the technology used and some products may be passed between different zones to be completed. The company creates many different items in response to changing customer demands, with many product lines only lasting a single season.
Company 3: Company 3 creates one product which flows along a single production line, with staff members adding to the product on four different occasions. The company must produce a high volume of this singular product in order to break even. Therefore, there is always a steady flow of items through the plant and it is important there is no stoppage in production.
Company 4: This company produces small batches of products, as and when they are ordered by customers. Due to uncertainty in demand, a high profit margin is added to the cost of each item. Teams in the factory are grouped into different areas depending on the technological process they are using.
Complete the table below by listing the objective criteria and plant layout for each company. Each response should only be used once: flexibility, speed, quality, cost, functional layout, cell layout, product layout, fixed-position layout
Which of the following will you put into box 5?
Answer: C
Explanation:
The correct answers are as follows:
NEW QUESTION # 18
In which industry would scheduling, health and safety and quality control be key focuses of operations processes?
Answer: A
Explanation:
The correct response is Construction. Out of those listed, it is the one most concerned with Health and Safety. This is from p.64
NEW QUESTION # 19
Inventory Management is an important focus of operations within the Construction Industry. Is this TRUE?
Answer: B
Explanation:
Firstly the statement is true- inventory management is an important focus in Construction (p.64). Of options 1 and 2, 1 is correct. It is important materials (bricks, windows, electric cables etc) are delivered to site when they are needed and stored correctly to avoid damage. Option 2 is incorrect, although it is important, its not the MOST important aspect of construction.
NEW QUESTION # 20
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This kind of polished approach is beneficial for a commendable grade in the Operations Management (L5M9) exam. While attempting the exam, take heed of the clock ticking, so that you manage the CIPS L5M9 questions in a time-efficient way. Even if you are completely sure of the correct answer to a question, first eliminate the incorrect ones, so that you may prevent blunders due to human error.
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