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| Section | Weight | Objectives |
|---|---|---|
| Implementation Strategies and Best Practices | - NPSP Configuration and Setup
| |
| Domain Expertise | 20% | - Nonprofit Solution Identification
|
| Solution Design | 20% | - Architecture Design
|
| Analytics | 5% | - Reporting and Insights
|
| Integration and Data Management | 15% | - Data Handling
|
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質問 # 150
A data administrator at a small nonprofit has 3 profile that allows them to Read, Create, Edit, and Delete on all objects. The staff member receives an error when attempting to merge three duplicate contacts.
What should the consultant recommend to resolve this issue?
正解：A
解説：
https://powerofus.force.com/s/article/NPSP-Merging-Contacts
When a staff member receives an error while attempting to merge duplicate contacts, it is often due to insufficient permissions. Creating a Permission Set with "Modify All" on Contacts and Accounts and assigning it to the staff member will grant the necessary permissions to perform merges. This Permission Set will override the default profile permissions and provide the required access to manage and merge contacts.
Steps:
Go to Setup > Permission Sets.
Click "New" to create a new Permission Set.
Name the Permission Set appropriately (e.g., "Contact Merge Permissions").
In the Permission Set, navigate to Object Settings.
Select Contacts and Accounts.
Check the "Modify All" checkbox for both objects.
Save the Permission Set.
Assign the Permission Set to the staff member by navigating to the user's profile and adding the Permission Set.
CertGod Nonprofit Cloud Consultant Guide: Discusses the importance of appropriate permissions for merging records.
Salesforce Documentation on Permission Sets: Details the steps for creating and assigning Permission Sets.
質問 # 151
A developer needs to create a custom Apex class in the TDTM framework. Which sets of steps should the developer take?
正解：A
解説：
To create a custom Apex class in the TDTM (Table Driven Trigger Management) framework, follow these steps:
Create the Apex Class:
In Salesforce, go to Setup.
Navigate to "Apex Classes" under "Custom Code".
Click "New" and create your custom Apex class.
Ensure the class implements the TDTM framework correctly.
Create the Test Class:
Create a corresponding test class to ensure your Apex class functions as expected.
This is essential for maintaining code coverage and passing Salesforce deployment requirements.
Create a Trigger Handler Record:
Go to the TDTM Trigger Handlers tab.
Create a new Trigger Handler record and link it to your custom Apex class.
Define the order of execution and the object the trigger applies to.
These steps ensure that your custom Apex class is correctly integrated into the TDTM framework, maintaining organized and manageable trigger logic.
Salesforce NPSP Documentation: TDTM Overview
Salesforce Trailhead: Apex Basics & Database
質問 # 152
A large nonprofit is a social enterprise that functions like a for-profit corporation. The funding the nonprofit tracks in Salesforce only comes from corporations. The nonprofit needs to manage Leads and track its Opportunity pipeline.
Which account model should the consultant recommend'
正解：B
解説：
For a large nonprofit that functions like a for-profit corporation and tracks funding exclusively from corporations, the Standard Account Model without NPSP is the most suitable choice. This model allows the nonprofit to manage Leads and track its Opportunity pipeline effectively, focusing on corporate accounts.
Benefits of the Standard Account Model:
Simplicity: The Standard Account Model is straightforward and designed for organizations that do not need the additional features provided by NPSP.
Corporate Focus: It is well-suited for managing corporate accounts and opportunities without the additional complexities of individual or household account models.
Steps to Implement:
Set Up Standard Account Model:
Use the default Salesforce setup for Accounts, Contacts, Leads, and Opportunities.
Customize as Needed:
Customize the standard objects and fields to align with the nonprofit's specific requirements for tracking corporate funding.
Salesforce Standard Account Model Documentation
Salesforce Trailhead: Manage Accounts and Opportunities
質問 # 153
A consultant is training a system admin to prepare for a new release of a particular open source Nonprofit Cloud product.
Where are two places the system admin should look for release notes on the product?
Choose 2 answers
正解：C、D
解説：
To prepare for a new release of an open-source Nonprofit Cloud product, the system admin should check the following sources for release notes:
Nonprofit Hub Group in the Trailblazer Community:
The Trailblazer Community is a rich resource for Salesforce users, including non-profits. The Nonprofit Hub group frequently posts updates, discussions, and release notes related to Nonprofit Cloud products.
This group can be accessed by logging into the Trailblazer Community and searching for "Nonprofit Hub." GitHub Repository Release Page:
For open-source products, the official GitHub repository is a primary source for release notes. The release page on GitHub will have detailed notes about new features, bug fixes, and enhancements.
To access, navigate to the product's GitHub repository and click on the "Releases" tab.
Trailblazer Community: Nonprofit Hub Group
GitHub: Product's repository release page
質問 # 154
A nonprofit organization wants to designate its donors into three categories, Gold, Silver, and Bronze, based on the total gift amount for that year. How can this be accomplished using NPSP?
正解：B
解説：
To categorize donors into Gold, Silver, and Bronze based on the total gift amount for the year, the NPSP Levels feature should be utilized. This feature allows the organization to automatically categorize donors based on specified criteria.
Define Levels in NPSP:
Navigate to NPSP Settings > Levels.
Create three new Levels: Gold, Silver, and Bronze.
For each Level, specify the range of the total gift amount for the year. For example:
Gold: $10,000 and above
Silver: $5,000 to $9,999
Bronze: $1,000 to $4,999
Configure Level Criteria:
Set the criteria for each Level to be based on the "Total Gifts This Year" field.
Ensure the system is tracking the total gifts correctly by verifying the Customizable Rollups settings.
Assign Levels to Donors:
The system will automatically evaluate donors and assign them to the appropriate Level based on their total giving for the year.
This categorization can be used in reports, dashboards, and donor segmentation for targeted communication and recognition.
CertGod Nonprofit Cloud Consultant Guide:
質問 # 155
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