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Salesforce Slack-Admn-201 Exam Syllabus Topics:

SectionObjectives
Topic 1: Workspace Administration- User provisioning and identity management
- Slack workspace setup and configuration
Topic 2: Channel and Collaboration Management- Messaging and collaboration features
- Channel structure and governance
Topic 3: Integrations and App Management- Salesforce and third-party integrations
- Slack app installation and management
Topic 4: Security and Compliance- Data retention and compliance settings
- Authentication and access controls
Topic 5: Troubleshooting and Support- Admin tools and diagnostic capabilities
- Common workspace issues resolution

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Salesforce Certified Slack Administrator Sample Questions (Q211-Q216):

NEW QUESTION # 211
You're a Workspace Admin on the Slack Pro plan.
Your compliance team asks you to prevent users from creating free workspaces with their organization email addresses.
What should you recommend?

Answer: A

Explanation:
Slack domain claiming is:
"Only available on Enterprise Grid, allowing an organization to reserve its domain and prevent users from creating independent Slack workspaces with corporate emails." Pro plan (A) cannot support domain claiming. EKM (B) secures encryption keys, unrelated to domain claiming. 2FA (D) enhances authentication but doesn't block workspace creation.
(Reference: Slack Administration Study Guide - Domain Management on Enterprise Grid)
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NEW QUESTION # 212
Kathleen is a Workspace Owner who leads the marketing department at a mid-sized company in Pune, India.
She keeps receiving new campaigns at her desk to review and approve, but she has never heard of these initiatives. Many of her colleagues are equally confused. She has a few key public channels where she has explained to her team that marketing conversations should take place, so she wonders where her team is communicating. Upon investigation, she discovers that users are creating their own unique channels for each marketing campaign. Subsequently, important employees have been excluded, duplicate projects exist, and information is fragmented.
To enhance transparency and collaboration, Kathleen emphasizes that users should discuss projects together in the agreed-upon channels, as they often involve the same people.
Which settings and permissions should Kathleen change to reinforce this message?

Answer: C

Explanation:
Slack's best practice for controlling fragmentation of discussions is:
"Restrict who can create public and private channels to Workspace Admins and Owners to maintain governance and reduce channel sprawl." This ensures that projects stay visible in agreed-upon channels and minimizes unnecessary duplication.
(Reference: Slack Administration Study Guide - Channel Management Governance)


NEW QUESTION # 213
You're an Org Owner for your organization's Slack Enterprise Grid instance.
Your organization has several Slack Connect channels used to communicate with vendors, and you're concerned about unauthorized vendors contacting your members.
Which setting should you enable to prevent this from happening?
(Select the best answer.)

Answer: C

Explanation:
Slack Connect settings allow you to control who can initiate external communications:
"By adjusting the Slack Connect settings for DMs to allow only Org Admins and Org Owners to send and accept DM invitations, you reduce the risk of unauthorized or unapproved vendors initiating contact." Setting up messaging guidelines (A) informs users but does not block action. Restricting to specific workspaces (C) does not prevent DM invites across the org. Disabling free team access (D) is not directly related to vetting vendors.
(Reference: Slack Administration Study Guide - Slack Connect and External Communications Policy)
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NEW QUESTION # 214
You're the Org Admin for a company's Slack Enterprise Grid organization. Currently, Workspace Admins can decide how guest invitations are managed within their workspace. You want to lock this policy so that guest invitations can only be approved by Org Owners and Admins.
What action should you take to make this change?
(Select the best answer)

Answer: A

Explanation:
According to Slack's Enterprise Grid admin settings:
"Org Admins and Org Owners can lock the guest invitation setting at the organization level from the Org Admin dashboard to prevent Workspace Admins from controlling it independently." Option A only applies to workspace-level settings (not sufficient). Option B is unnecessary because Org Admins also have permission. Option C is just communication without any enforcement.
(Reference: Slack Administration Study Guide - Managing Guest Access in Enterprise Grid)
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NEW QUESTION # 215
How many integrations can be installed on a workspace on the Standard plan?

Answer: D

Explanation:
On the Standard plan (and higher tiers), Slack allows:
"Unlimited app integrations, meaning you can install as many apps from the Slack App Directory or custom- built apps as needed." There are no integration limits beyond any practical workspace-specific guidelines.
(Reference: Slack Administration Study Guide - Slack Pricing Plans and Feature Comparisons)
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NEW QUESTION # 216
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