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| Section | Weight | Objectives |
|---|---|---|
| Workforce Planning and Talent Acquisition | 17% | - Talent Acquisition
|
| Talent Management | 23% | - Performance Management
|
| HR Information Management, Safety, and Security | 10% | - HR Information Management
|
| Leadership and Strategy | 33% | - Leading the HR Function
|
| Total Rewards | 17% | - Benefits
|
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173. Frage
Which one of the following statements is true of a hostile work environment?
Antwort: C
Begründung:
Explanation/Reference:
Answer option D is correct.
A co-worker who witnesses the ongoing harassment of another individual may have an actionable claim of a hostile work environment. A single incident of unwanted touching (C), unless it is particularly offensive or intimidating, will not reach the threshold of a hostile work environment established by the courts. A hostile work environment may be created by any individual in the workplace, including customers, vendors, or visitors, in addition to supervisors or co-workers (A). In the case of Meritor Savings Bank v. Vinson, the Supreme Court held that the mere existence of a grievance procedure and antiharassment policy (B) does not necessarily protect an employer from hostile work environment claims. See Chapter 7 for more information.
Chapter: Employee and Labor Relations
Objective: Federal Employment Legislation
174. Frage
During an interview test John scored highly as being an individual who possesses empathy for others.
John has been awarded the job and is now performing in the organization. Evidence since John's hiring has shown that John is indeed someone who is empathetic to others. This is an example of what type of validity?
Antwort: B
Begründung:
Explanation/Reference:
Answer option A is correct.
Predictive-validity is a confirmation of characteristics, the candidate is tested for during the interview process, hold true in the actual performance of the candidate once they've been hired. John was tested to be someone who is empathetic to others and his job performance has validated this belief.
Answer option D is incorrect. Content validity is an evidence that the candidate can perform key aspects of the job in the interview process, such as conversing in English and then in Spanish if these were the requirements of the job.
Answer option C is incorrect. Criterion-related validity is an example where performance scores achieved by current employees are based on the criterion used for the selection. For example, current employees can perform better because they can design artwork in particular software programs so applicants must be able to use the particular software program to qualify for the position.
Answer option B is incorrect. Construct-related validity measures certain psychological tests to determine if the applicant possesses the desired characteristics to operate successfully in the position.
Reference: PHR Exam Prep, Pearson Education, ISBN: 978-0-7897-3677-2. Chapter Four: Workforce Planning and Employment. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN:
978-1-586-44149, Section III, The US HR Body of Knowledge.
Chapter: Workforce Planning and Employment
Objective: Staffing Programs
175. Frage
Employee Weingarten rights established which of the following?
Antwort: C
Begründung:
Answer option B is correct.Weingarten rights were upheld by the NLRB, establishing that union workers have the right to representation in any meeting that may amount to an investigatory interview that could lead to disciplinary action. These rights do not currently apply to nonunion workers (A). Any employee has the right to consult with an attorney post-discipline, and employers do not have the right to deny representation to union workers (D, A) in a meeting that may result in discipline. Chapter: Employee and Labor Relations Objective: Review Questions
176. Frage
If an employer ignores stress in employees what symptom are employees likely to develop?
Antwort: D
Begründung:
Explanation/Reference:
Answer option C is correct.
Burnout is a symptom that can further eradicate performance because of stress in employees. Employers must recognize stress and address the issues caused by stress. Although burnout is work-related, most responsibility for burnout currently rests on the individual worker in the United States, as well as the individual company, as it is in a company's best interest to ensure burnout doesn't occur. The NIOSH outlines an approach in their booklet "Stress at Work."
Answer option D is incorrect. De-motivation may occur, but burnout is the preferred terminology.
Answer option B is incorrect. Approximately 40 percent of turnover is due to stress, but turnover is not necessarily a symptom of an employee.
Answer option A is incorrect. Stress may cause tumors, though there are more complicated health matters that contribute to this symptom. The best answer is burnout.
Reference: PHR Exam prep, Pearson Education, ISBN: 978-0-7897-3677-2. Chapter 8: Risk Management.
Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US HR Body of Knowledge.
Chapter: Risk Management
Objective: Risk Assessment
177. Frage
Rex is the Senior HR Professional for his organization and he's working with Jan, an HR Professional, in an exercise for a project team. The exercise gives the project team members assignments to do collectively and individually to construct a game. What type of organizational development activity is this?
Antwort: C
Begründung:
Explanation/Reference:
Answer option A is correct.
This is simply a team building exercise to facilitate team building, trust, cohesion among the team, and for the team to work together.
Answer option B is incorrect. Total Quality Management is a management-program that aims to meet and exceed customer expectations in quality deliverables.
Answer option C is incorrect. Implementation theory describes the processes used to bring about change in an organization.
Answer option D is incorrect. Human process intervention describes a portion of the implementation theory to seek change impact relationships among relationship.
Reference: Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0-470-43096-5.
Chapter 5: Human Resource Development. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Human Resource Development
Objective: Talent Management
178. Frage
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