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Cisco 800-150 Exam Syllabus Topics:

Topic	Details
Topic 1	Common Service Tasks and Tools: This section of the exam measures the skills of a Technical Support Engineer and focuses on tasks commonly needed to manage Cisco devices. It explains how devices boot up, introduces common Cisco IOS commands, and identifies tools for file management. It shows how to confirm physical connections, remotely access devices, and connect to the console port. It also covers how to capture the status of a device, recover passwords, and replace devices by using proper tools. Students are also taught how to find serial numbers on Cisco equipment to assist with support and maintenance activities.
Topic 2	Cisco Hardware Replacement: This section of the exam measures the skills of a Technical Support Engineer and teaches how to safely and correctly replace Cisco hardware. It explains safety procedures such as creating safe work zones and handling electrostatic discharge. Students learn the step-by-step processes to replace a wide range of Cisco devices, from switches and routers to firewalls, UCS servers, and collaboration endpoints. It also covers configuring Cisco NX-OS software, including understanding operating modes, boot procedures, and password recovery, and introduces Cisco collaboration endpoint solutions like IP phones and video systems.
Topic 3	Cisco Infrastructure and Collaboration Infrastructure: This section of the exam measures the skills of a Collaboration Engineer and focuses on Cisco infrastructure devices, endpoints, and collaboration technologies. It introduces network devices, collaboration endpoints like IP phones and video systems, and explains on-premises collaboration deployments using tools like Cisco Unified Communications Manager. It also covers how video systems integrate into collaboration environments and highlights Cisco’s cloud services for enterprise communication, including Webex Meetings, Webex Teams, and hosted collaboration solutions.
Topic 4	Networking Foundations: This section of the exam measures the skills of a Network Engineer and covers the basic building blocks of computer networking. It explains different types of networks like local area networks and wireless networks, and introduces lightweight wireless LANs. It describes the layers of communication models like the OSI model and TCP IP stack, and explains how data moves across networks. It also discusses the physical cabling used in networks, such as Ethernet and fiber optics. Students will learn about network switching, IP addressing, subnetting, and routing at Layer 3. The section also introduces Cisco’s campus network devices, data center switches, UCS servers, and collaboration devices, describing their roles and functions in the network.

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Cisco Supporting Cisco Devices for Field Technicians Sample Questions (Q84-Q89):

NEW QUESTION # 84
Which command is used to copy the startup configuration of a device to a USB file system when transferring files to a Cisco device?

A. Router# copy usbflash0:[filename] startup-config
B. Router# copy startup-config tftp://[server_ip]/[destination_file]
C. Router# copy startup-config usbflash0:[filename]
D. Router# copy running-config usbflash0:[filename]

Answer: C

Explanation:
To back up the startup configuration of a Cisco device to a USB drive, the command copy startup-config usbflash0:[filename] is used. This command copies the contents of the startup configuration file stored in NVRAM to a specified file on the USB flash drive. This is particularly useful for creating backups before performing upgrades or replacements. Option A: Copies the startup configuration to a TFTP server, not a USB drive.
Option B: Attempts to copy from the USB drive to the startup configuration, which is the reverse of the desired operation.
Option D: Copies the running configuration, not the startup configuration, to the USB drive.

NEW QUESTION # 85
Drag and drop the failures from the left onto the responsible devices in the MDS field-replaceable unit on the right.

Answer:

Explanation:

Explanation:
Inability to manage or control switch functions # Supervisor module
Failure to maintain optimal temperatures # Fan module
Loss of connectivity on specific ports # Line card
Inability to establish fiber optic connections # Transceivers
Degraded internal data transfer between line cards # Fabric module
From theFLDTEC training materials, Cisco MDS switches are built for high availability and redundancy, but field technicians must know which component impacts whatfunction:
* Supervisor Module: Manages control plane functions - a failure results in loss of system-level management or redundancy.
* Fan Module: Essential for cooling - failure here leads to overheating and thermal alarms.
* Line Card: Provides connectivity - port failures or loss of interface status originate from faulty line cards.
* Transceivers (SFP/QSFP modules): Responsible for optical transmission - failure leads to fiber optic link issues.
* Fabric Module: Critical for switching between line cards - its failure leads to degraded or disrupted internal traffic paths.
These mappings help techniciansisolate the source of faultsand proceed with the correctRMA or replacementprocedure.

NEW QUESTION # 86
Drag and drop the steps of the boot sequence process of a Cisco device into order on the right.

Answer:

Explanation:

Explanation:
Step 1 # Performs power-on self-test (POST)
Step 2 # Loads and runs bootstrap code (firmware)
Step 3 # Finds and loads the Cisco IOS software
Step 4 # Finds and loads the configuration
Step 5 # Runs the configured Cisco IOS software
This startup process is thoroughly described in theFLDTECcourse and alignswith Cisco's standard IOS boot process:
* POST (Power-On Self-Test):Verifies hardware functionality including memory and interfaces. This occurs immediately upon powering the device.
* Bootstrap Code Execution:Bootstrap is a small program in ROM that initiates the boot process.
* Cisco IOS Loading:Bootstrap locates and loads the IOS from flash memory or another source (e.g., TFTP).
* Configuration Loading:The router then loads the startup-config from NVRAM (if available).
* IOS Execution:Once the configuration is loaded, the device enters operational mode and executes the IOS with the loaded config.
This sequence is vital for field technicians to understand for troubleshooting boot failures or performing device recoveries.

NEW QUESTION # 87
Which hardware platform is Cisco Unified Communications Manager typically deployed on?

A. Cisco Catalyst switches
B. Cisco UCS C-Series servers
C. Cisco ASR routers
D. Cisco ISR routers

Answer: B

Explanation:
Cisco Unified Communications Manager (CUCM) is typically deployed on Cisco UCS C-Series servers. These rack-mount servers provide the necessary computing resources to support CUCM's call control and session management functions in enterprise environments. The UCS C-Series servers offer scalability, reliability, and integration capabilities essential for unified communications deployments.
Options A (Cisco ASR routers), B (Cisco Catalyst switches), and C (Cisco ISR routers) are networking devices designed for routing and switching functions and are not intended as platforms for deploying CUCM.

NEW QUESTION # 88
Which action must be taken when editing a captured configuration of an old device for reuse in a replacement device?

A. Keep all access-listcommands intact.
B. Add the enable password cisco command.
C. Remove all configurations under line vty 0 4.
D. Retain all username entries.

Answer: D

Explanation:
Within theFLDTECtraining, especially underMaintenance and RMA Procedures, there is a strong emphasis on safely transferring and adapting configurations from failed or decommissioned devices to replacement units.
The official guidance includes the following:
"When reusing a configuration from an old device, make sure to retain the necessary security elements such as username entries. This ensures the replacement device is still accessible under the correct user credentials." Here's a breakdown of why the correct answer isB:
* A. Remove all configurations under line vty 0 4:This would eliminate remote access settings, making it harder to manage the device.
* B. Retain all username entries:Correct. Keeping the username entries ensures continued secure access and avoids loss of administrative control.
* C. Keep all access-list commands intact:Not always required - ACLs are often tailored to interface- specific settings or environments which may differ between devices.
* D. Add the enable password cisco command:Not a best practice. Default passwords (like cisco) should be avoided for security reasons, and it's not required if enable secret is already in use.

NEW QUESTION # 89
......

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