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Cisco 700-805: Cisco Renewals Manager exam is the certification exam for the Cisco Renewals Manager certification. 700-805 exam tests the individual's knowledge and skills in managing Cisco solutions, including analyzing customer requirements, designing solutions, and managing the renewal process. 700-805 Exam consists of multiple-choice questions and simulations that test the individual's ability to apply their knowledge to real-world scenarios.
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Cisco 700-805 Exam is an essential certification for individuals who want to gain expertise in managing and renewing Cisco contracts. Cisco Renewals Manager certification validates the candidate's proficiency in using Cisco Renewals Manager and demonstrates their commitment to professional development. Cisco Renewals Manager certification exam can be taken at any Pearson VUE testing center globally, and candidates need to score at least 70% to pass the exam.
NEW QUESTION # 114
An RM is engaging a customer at T-60. The customer is questioning the necessity of the solution and demanding steep discounts to continue the contract. What is the root cause of this complex renewal conversation according to the LAER model?
Answer: C
Explanation:
Under the LAER-Land, Adopt, Expand, Renew-model, a difficult renewal discussion at T-60 is often the downstream result of insufficient value realization earlier in the lifecycle. Cisco's customer-success methodology emphasizes that successful adoption is not merely deployment or product usage; customers must achieve the intended business outcomes from their investment. Cisco specifically states that customers expect successful outcomes and that engaging throughout Land, Adopt, Expand, and Renew enables them to obtain the full benefits of the solution and return for additional value.
The current Cisco Renewals Manager v2.0 blueprint explicitly requires candidates to interpret how the LAER model influences renewal outcomes and strategy and to understand how Customer Success fundamentals drive customer outcomes throughout the lifecycle. If the customer reaches T-60 questioning why the solution is necessary, the renewal team is effectively trying to establish value during the commercial discussion-far too late.
Option A focuses on engagement frequency rather than whether meaningful outcomes were achieved. Option B incorrectly treats discounting as the root cause. Option C is unsupported because no technical-support failure is stated.
The fundamental issue is that the customer did not clearly experience and recognize measurable value during Adopt and Expand, making D correct.
NEW QUESTION # 115
Which statement best describes the success plan?
Answer: A
NEW QUESTION # 116
A customer ' s login frequency to a security platform has declined steadily over 30 days, and advanced features remain unused. How should this renewal risk be categorized based on early warning indicators?
Answer: C
Explanation:
This pattern is a clear adoption risk. Declining login frequency combined with continued non-use of advanced features indicates that the customer is not actively consuming the platform or progressing toward broader use of the capabilities they purchased. These are classic early-warning signals of weakening engagement and incomplete value realization.
In Cisco ' s Renewals Manager framework, adoption risks are identified through indicators such as low utilization, declining usage, stalled activation, limited feature consumption, and failure to realize intended use cases. These signals matter because customers that do not consistently use the solution are less likely to perceive sufficient business value when the renewal decision approaches.
Option A would apply if the primary issue involved budget pressure, pricing, procurement, or funding availability. Option B would involve contract terms, entitlement structure, expiration alignment, or other contractual dependencies. Option C would require evidence of a technical barrier such as an integration failure, product defect, deployment issue, or unresolved support problem. None of those conditions are stated here.
The RM should therefore flag the account as an adoption risk, align with the CSM to understand why engagement has declined, and establish a mitigation plan focused on restoring usage, activating relevant capabilities, and reconnecting the platform to measurable customer outcomes before the renewal progresses.
Therefore, D is correct.
NEW QUESTION # 117
Which critical task must be performed during the qualification phase?
Answer: D
NEW QUESTION # 118
Customer A purchased a one-year webex contract of 100 seats at $10 per seat. Customer B purchases a three-year webex contract of 100 seats at $10 per seat. What is the annual recurring revenue(ARR) for each?
Answer: C
NEW QUESTION # 119
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