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| Section | Weight | Objectives |
|---|---|---|
| Lean, Agile and Responsive Operations | 15-20% | - Application in manufacturing, service and public sectors - Comparison and integration of lean and agile - Lean principles: waste elimination, value stream mapping - Agile approaches: flexibility, responsiveness and speed |
| Principles of Operations Management | 15-20% | - Linkages between operations, procurement and supply chain - Operations strategy alignment with organizational goals - Value creation, efficiency and effectiveness - Definition, scope and role of operations management - Input-transformation-output model |
| Process Design, Planning and Improvement | 20-25% | - Forecasting, scheduling and inventory management - Capacity planning, demand management and resource allocation - Benchmarking and process optimization - Continuous improvement methodologies: Kaizen, Six Sigma, Lean, BPR - Process mapping, workflow and design principles |
| Quality Management and Performance Measurement | 15-20% | - Key Performance Indicators (KPIs) for operations - Quality control, assurance and improvement tools - Quality standards: ISO 9000 series and related frameworks - Total Quality Management (TQM) concepts and application - Measuring efficiency, productivity and customer satisfaction |
| Operational Risk, Sustainability and Ethics | 15-20% | - Identifying, assessing and mitigating operational risks - ESG considerations in operational design and delivery - Ethical and responsible operations management - Sustainable operations: green practices, circular economy |
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NEW QUESTION # 119
There are 5 foundational aspects of Total Productive Maintenance. Which of the following do these include? Select THREE
Answer: C,D,E
Explanation:
The 5S Model is always to do with cleaning and organising. Therefore the correct answers are sorting, sustaining and shining. You may have seen this in other modules and the words might be slightly different, for example sweeping sometimes comes up instead of shining. The reason for the changes is that these are translations from Japanese, and depending on who translated it, the list is sometimes different. They always make the words begin with S though. See p.110
NEW QUESTION # 120
Continuous Operations is a manufacturing methodology which is driven by forecasted customer numbers and has a low level of work-in-progress inventory. Is this true?
Answer: D
Explanation:
Firstly, look to see if the statement is true or false. It is true (this is taken from the table comparing continuous operations to intermittent operations on p.15). Therefore you can automatically discount options 3 and 4. Between 1 and 2, option 1 is incorrect as there is a high level of automation in continuous operations.
NEW QUESTION # 121
Bilal is an Operations Manager at an apple pie manufacturer and is currently undertaking an Aggregate Capacity Analysis.
What is the purpose of this?
Answer: B
Explanation:
Aggregate Capacity Analysis looks as medium-term capacity to see whether supply can match demand. This is from p.23. Aggregate means 'from a group or cluster' and therefore requires quite a few bits of data. For this reason option 1 is incorrect as this describes a very short term look at capacity analysis.
NEW QUESTION # 122
What is the main purpose of Six-Sigma?
Answer: A
Explanation:
The primary purpose of six-sigma is to eliminate variation. It's a form of quality control used a lot in manufacturing. See p.136
NEW QUESTION # 123
What is the purpose of a quality circle?
Answer: B
Explanation:
A Quality Circle is a small group of employees who meet regularly to resolve problems in the workplace. This is from p.111
NEW QUESTION # 124
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