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| Section | Weight | Objectives |
|---|---|---|
| Donations and Fundraising Management | 20% | - Donation Management - Payment Methods and Processing - Recurring Donations (Recurring GAU) - Donations Batch Processing - Grant Management - Opportunity and GAU Configuration |
| Constituent Management | 20% | - Relationships and Groupings - Segmentations and Campaigns - Affiliations and Memberships - Contact and Organization Records - Household Management |
| Solution Design and Implementation | 20% | - User Adoption and Training Planning - Integration with External Systems - Customization vs Configuration Decisions - NPSP Best Practices - Data Migration Strategies - Requirements Gathering |
| NPSP Configuration and Development | 25% | - Contacts and Households - NPSP Settings and Preferences - Affiliations Configuration - Account Model Configuration - Data Model Design for Nonprofits - Relationships Management |
| Analytics and Reporting | 15% | - Nonprofit Reporting Templates - Rollup Summary Fields - Success Metrics Definition - Custom Report Types - Reports and Dashboards for Nonprofits |
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NEW QUESTION # 105
A nonprofit has engaged a consultant to help export detailed accounting transactions to its existing external financial system using Accounting Subledger. The nonprofit requires export of all pledges when they are booked.
Which solution should the consultant recommend?
Answer: A
Explanation:
https://powerofus.force.com/s/article/ASL-Automate-Stage-to-State-Mappings To export detailed accounting transactions, including pledges, to an external financial system using Accounting Subledger, the consultant should set the "Pledged" stage to "Committed" in Stage to State Mapping. Here's why:
Stage to State Mapping:
In Accounting Subledger, the Stage to State Mapping feature allows you to map Opportunity stages to accounting states.
By setting the "Pledged" stage to "Committed," you ensure that all pledges are recognized and exported as committed transactions in the accounting system.
This setting helps in accurately reflecting the financial commitments of the nonprofit organization.
Salesforce documentation on Accounting Subledger: Accounting Subledger
NEW QUESTION # 106
A consultant is upgrading a non-profit client from version 2 of NPSP to version 3. Which action should the consultant take before running the NPSP Installer?
Answer: B
Explanation:
Before upgrading from version 2 to version 3 of NPSP, the consultant should:
Run NPSP Health Check: This tool identifies potential issues in the current NPSP configuration, including deprecated fields, custom objects, and other configurations that might cause problems during the upgrade.
Running NPSP Health Check ensures that the upgrade process goes smoothly by addressing any issues beforehand.
Salesforce Nonprofit Success Pack Documentation
Salesforce Trailhead: Upgrading NPSP
NEW QUESTION # 107
A consultant sot up and successfully tested an integration between the source system and a sandbox environment of Salesforce When the integration was switched to the production environment of Salesforce, the consultant encountered API call limit errors.
What is the likely explanation for this?
Answer: C
Explanation:
When the consultant encounters API call limit errors after switching the integration from a sandbox to a production environment, the likely explanation is:
Different API Call Limits for Sandbox and Production Environments:
Salesforce environments have different API call limits based on the type of environment and the organization's Salesforce edition. Sandbox environments often have higher API call limits for testing purposes, while production environments have stricter limits to ensure performance and reliability.
NEW QUESTION # 108
A nonprofit organization is using Cases in Salesforce for case management with its clients. The nonprofit organization wants to relate Cases for the same client to each other. How should the consultant advise the organization?
Answer: D
Explanation:
Using Case Hierarchy is the best way to relate Cases for the same client to each other in Salesforce. This allows the organization to see the connection between various Cases and manage them effectively. Here's how to set it up:
Enable Case Hierarchy:
Ensure that the Case Hierarchy feature is enabled in your Salesforce org. This is typically enabled by default.
Create Parent and Child Cases:
When creating or editing a Case, you can specify a parent Case using the "Parent Case" lookup field.
For each new Case related to the same client, select the main Case as the parent.
View Case Hierarchy:
On the Case record page, click on "View Hierarchy" to see all related Cases in a hierarchical view.
This allows you to easily track and manage all Cases related to a specific client.
By using Case Hierarchy, you can maintain a clear structure of all Cases related to a client and ensure they are appropriately connected and managed.
"Case Hierarchies" from Salesforce Help: Case Hierarchies
"Managing Cases in NPSP" from Salesforce.org: Case Management
NEW QUESTION # 109
A board member introduced a high-net-worth individual to the work of the nonprofit. The individual made a donation at an event.
The fundraising manager wants to record this information in Salesforce. It is important the donation is hard credited to the individual while ensuring this donation, as well as any future donations from the individual, are soft-credited to the board member. The board member and the individual already exist as contacts in Salesforce.
How should the data be entered*?
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