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| Section | Weight | Objectives |
|---|---|---|
| AI Agents | 35% | - Agent setup and orchestration
|
| Data Cloud & Grounding | 20% | - Data integration for AI agents
|
| Governance & Observability | 10% | - AI governance
|
| Testing, Deployment & Lifecycle | 15% | - Agent lifecycle management
|
| Prompt Engineering | 20% | - Prompt Builder usage
|
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The Salesforce AI-201 practice questions come with three easy-to-use and install formats. The certification for the Salesforce AI-201 exam is a valuable, well-recognized professional credential. You can develop your skills and become a recognized specialist with the Salesforce Certified Agentforce Specialist AI-201 Certification in addition to learning about new technology requirements.
NEW QUESTION # 153
Universal Containers (UC) is experimenting with using public Generative AI models and is familiar with the language required to get the information it needs. However, it can be time-consuming for both UC's sales and service reps to type in the prompt to get the information they need, and ensure prompt consistency. Which Salesforce feature should the company use to address these concerns?
Answer: B
Explanation:
UC wants to streamline the use of Generative AI by reducing the time reps spend typing prompts and ensuring consistency, leveraging their existing prompt knowledge.
NEW QUESTION # 154
Universal Containers (UC) stores case details and updates in several custom fields and custom objects related to the case. UC would like its Agentforce Service Agent to be able to provide information in these fields and related records as part of an answer back to its customers when the customer is asking for updates. Which best practice should UC follow to grant access to this information for the Agentforce Service Agent?
Answer: B
Explanation:
Per the AgentForce Security and Permission Management Guide, the
AgentForceServiceAgentUserPsg (Permission Set Group) controls access privileges for Service Agents, including which Salesforce objects, fields, and related data they can read or interact with.
When extending an agent's access to additional custom fields or related objects, the documented best practice is to update the existing permission set group assigned to that agent type rather than creating new or profile-based permissions. This approach maintains centralized permission governance, ensures license alignment, and avoids conflicts or redundancy across multiple permission layers.
NEW QUESTION # 155
Universal Containers is setting up the data library configuration within the Agentforce Builder.
What is true regarding Agentforce Data Libraries?
Answer: A
Explanation:
The correct statement regarding the configuration limit of Agentforce Data Libraries is that An agent can have only one data library assigned to it (C).
Agentforce Data Libraries are the mechanism by which an agent is "grounded" in an organization's internal, trusted knowledge (using Retrieval Augmented Generation or RAG). To ensure that the agent's focus remains sharp and its retrieval process is efficient and accurate, there is a one-to-one relationship between an Agentforce Agent and the Data Library it uses for grounding.
NEW QUESTION # 156
Universal Containers (UC) is using Einstein Generative AI to generate an account summary. UC aims to ensure the content is safe and inclusive, utilizing the Einstein Trust Layer's toxicity scoring to assess the content's safety level. In the score of 1 indicate?
Answer: A
Explanation:
Einstein Trust Layer's Toxicity Scoring categorizes content on a scale of 0 to 1, where 1 indicates the highest level of toxicity (e.g., harmful, biased, or inappropriate language). This scoring helps organizations filter unsafe AI-generated content. A score of 1 triggers mitigation actions, such as blocking the response or alerting administrators.
NEW QUESTION # 157
Universal Containers wants to utilize Agentforce for Sales to help sales reps reach their sales quotas by providing AI-generated plans containing guidance and steps for closing deals. Which feature meets this requirement?
Answer: B
Explanation:
Universal Containers (UC) aims to leverage Agentforce for Sales to assist sales reps with AI- generated plans that provide guidance and steps for closing deals.
NEW QUESTION # 158
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