New Slack-Con-201 Test Questions & Slack-Con-201 Dump Collection

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Salesforce Slack-Con-201 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Migration and Change Management	5%	- Migration planning 1. Data migration strategies 2. Transition from other platforms - Adoption and enablement 1. Training and change management plans 2. Best practices for Slack adoption
Topic 2: Workflows and Integrations	12%	- Workflow Builder 1. Automate routine processes 2. Custom workflow templates - Integrations and apps 1. App management and distribution 2. Third-party integrations
Topic 3: Security	18%	- Slack security and compliance 1. Enterprise Key Management (EKM) 2. Retention policies and export 3. Data Loss Prevention (DLP) - Authentication and access 1. Single Sign-On (SSO) configuration 2. Domain verification and auto-provisioning
Topic 4: Discovery	20%	- Gather requirements 1. Understand business goals and collaboration needs 2. Identify current workflows and pain points - Stakeholder analysis 1. Identify key stakeholders and decision-makers 2. Conduct discovery workshops
Topic 5: Channel Strategy	25%	- Channel architecture design 1. Public vs. private channel strategy 2. Channel naming conventions and organization 3. Channel segments and cross-org channels - User Groups and permissions 1. Default channels and channel management policies 2. User Group creation and management
Topic 6: Governance and Administration	20%	- Workspace administration 1. Workspace settings and policies 2. Guest access management 3. Roles and permissions - Governance framework 1. Acceptable use policies 2. Data governance and compliance 3. Channel management policies

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Salesforce Certified Slack Consultant Sample Questions (Q22-Q27):

NEW QUESTION # 22
The Workspace Owner of a multinational corporation wants to use Slack's analytics dashboard to ensure compliance with their internal communication policies. Which aspect of the analytics dashboard should they examine?

A. Public vs Private Channel Usage
B. Channel Membership Changes
C. Frequency of Direct Messages
D. Time Spent in Meetings via Slack Integrations

Answer: A

Explanation:
Public vs Private Channel Usage statistics help the Workspace Owner understand how the teams are utilizing different types of channels, which is key to ensuring compliance with internal communication policies.

NEW QUESTION # 23
A company is integrating Slack and wants to ensure their admins are well-equipped to manage the platform. What should be included in a tailored learning curriculum for Slack admins?

A. A curriculum focused only on basic messaging and channel creation, assuming admins will learn advanced features independently
B. A comprehensive curriculum starting from basic Slack functionalities to advanced admin controls, security settings, and integration management
C. An advanced course in coding for custom Slack integrations, without covering basic admin responsibilities
D. A curriculum centered only around Slack's entertainment and social interaction features

Answer: B

Explanation:
A comprehensive curriculum that covers both basic functionalities and advances into admin controls, security settings, and integration management is essential for Slack admins. This ensures they have a full understanding of the platform, from fundamental operations to complex management tasks, equipping them to handle various administrative challenges effectively.

NEW QUESTION # 24
A corporation is planning to introduce Slack to its employees. What approach should be taken in their rollout communication plan to ensure a smooth transition and strong adoption of Slack?

A. Focus only on technical aspects of Slack in communications, avoiding information on practical use cases and benefits
B. Send a single email announcement on the day of the launch and leave employees to self- navigate Slack
C. Develop a comprehensive communication plan that includes pre-launch awareness, training sessions, and post-launch support
D. Launch Slack without prior communication to surprise employees and encourage exploration

Answer: C

NEW QUESTION # 25
In establishing success metrics for Slack implementation, what factor is crucial to consider for them to be effective and meaningful?

A. Metrics should be specific, measurable, achievable, relevant, and time-bound (SMART) to accurately assess the implementation's success
B. The number of third-party apps integrated with Slack within the first month
C. The total cost savings achieved by the organization after implementing Slack
D. The speed at which employees adopt Slack as their primary communication tool

Answer: A

Explanation:
Success metrics for Slack implementation should be SMART ?specific, measurable, achievable, relevant, and time-bound. This ensures that the metrics are clear, attainable, directly tied to specific objectives, and can be evaluated within a defined timeframe, providing a meaningful assessment of the implementation's success.

NEW QUESTION # 26
You are holding a discovery session with your client and they mention they have several big initiatives in the next month, so that it may be difficult for all employees to participate in pre-scheduled training activities.
Which two methods of delivery are best for your client's learning experience?

A. Customer story
B. Leadership Ask Me Anything (AMA) Session
C. Videos
D. Documentation
E. Live training

Answer: C,D

Explanation:
The correct answers are A and D . The client's constraint is that employees may not be able to attend pre- scheduled training because of competing initiatives. That immediately reduces the value of synchronous formats and increases the value of self-paced enablement. Videos let employees learn asynchronously, pause, replay, and consume material when their schedule allows. Documentation provides a durable reference that employees can search and revisit while using Slack. Together, videos and documentation create a flexible learning path that does not depend on everyone being available at the same time. Option B, a customer story, may inspire adoption but does not provide practical training coverage. Option C, live training, is exactly what the client may struggle to attend. Option E, a leadership AMA, can support launch engagement, but it is still scheduled and interactive rather than a reliable training delivery method for employees with limited availability. The consultant's job is to adapt the learning format to the client's capacity constraints, not force the standard delivery model.
Reference topic: Learning and Enablement - asynchronous learning design, video enablement, documentation strategy, launch constraints, and flexible training delivery.

NEW QUESTION # 27
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