WGU Operations-Management퍼펙트덤프샘플문제다운, Operations-Management시험덤프데모

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WGU Operations-Management Exam Syllabus Topics:

SectionObjectives
Topic 1: Competency 3: Process Improvement and Problem Solving- Cause-and-effect diagrams (fishbone diagrams)
- Statistical Process Control (SPC)
- Six Sigma methodology
- Lean operations and waste elimination
- Plan-Do-Study-Act (PDSA) cycle
Topic 2: Competency 5: Capacity Planning and Facility Layout- Facility layout types (process, product, cellular, fixed-position)
- Location analysis and decisions
- Capacity planning strategies
Topic 3: Competency 1: Operations Management Fundamentals- Product and service design
- Operations strategy and competitive priorities
- History and evolution of operations management
Topic 4: Competency 2: Quality Management- Cost of quality (prevention, appraisal, internal/external failure)
- Total Quality Management (TQM)
- Malcolm Baldrige National Quality Award criteria
- Quality management philosophies (Deming, Juran, Crosby)
Topic 5: Competency 7: Forecasting- Qualitative forecasting methods
- Forecast accuracy measures
- Quantitative forecasting methods (moving averages, exponential smoothing)
Topic 6: Competency 6: Production Planning and Scheduling- Material Requirements Planning (MRP)
- Master Production Schedule (MPS)
- Just-in-Time (JIT) and Kanban systems
- Theory of Constraints (TOC)
- Aggregate planning
Topic 7: Competency 4: Supply Chain Management- Inventory management
- Sourcing and procurement
- Logistics and distribution
- Supply chain design and strategy

>> WGU Operations-Management퍼펙트 덤프 샘플문제 다운 <<

시험준비에 가장 좋은 Operations-Management퍼펙트 덤프 샘플문제 다운 최신버전 덤프샘풀문제 다운 받기

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최신 Courses and Certificates Operations-Management 무료샘플문제 (Q49-Q54):

질문 # 49
Which two types of operations include repetitive processes?
Choose 2 answers

정답:B,C


질문 # 50
What are two product system differences between the push and pull processes?
Choose 2 answers

정답:A,D

설명:
The two correct differences between push and pull systems are:
* Push moves the product forward in anticipation of demand
* Pull eliminates excessive inventory
Push systems rely on forecasts and schedule production in advance, often leading to overproduction and excess inventory if forecasts are inaccurate.
Pull systems, by contrast, produce only what is needed when it is needed, significantly reducing inventory levels and associated costs.
The incorrect options describe misconceptions:
* Overproduction increases cost, not lowers it
* Pull systems do not create additional products
* Employee relations are not defining characteristics
* Quality control exists in both systems
Operations Management favors pull systems in environments where demand variability and cost control are critical, reinforcing lean principles.


질문 # 51
Which term means to schedule a job that starts immediately, regardless of the due date?

정답:D

설명:
Forward schedulingmeans scheduling workas soon as resources are available, regardless of the job's due date.
In Operations Management:
* Forward scheduling starts at the current time
* Jobs are scheduled sequentially into the future
* Completion dates are determined after scheduling
This method is commonly used when:
* Capacity utilization is the priority
* Due dates are flexible
* Make-to-stock environments exist
In contrast:
* Backward schedulingstarts from the due date and works backward
* Finite loadingrespects capacity limits
* Infinite loadingignores capacity constraints
Forward scheduling ensures continuous resource use but may result in early job completion and higher inventory levels.


질문 # 52
What helps an organization identify and plan the actions necessary to meet current and future customer demands?

정답:D

설명:
Capacity planningis the process that helps organizations identify and plan the actions required to meet current and future customer demand.
In Operations Management, capacity planning ensures that an organization has theright amount of resources at the right time. These resources may include labor, equipment, facilities, and technology.
Capacity planning involves:
* Forecasting demand
* Evaluating existing capacity
* Identifying capacity gaps
* Selecting capacity adjustment strategies (e.g., overtime, subcontracting, expansion) Without capacity planning, organizations risk:
* Excess capacity and high costs
* Insufficient capacity and lost sales
* Poor service levels and customer dissatisfaction
Production capacity alone is static, while capacity planning isdynamic and forward-looking. Economic conditions influence demand but do not provide actionable operational plans.
Capacity planning aligns operations strategy with business strategy and supports sustainable growth.


질문 # 53
Which two statements are true about effective capacity?
Choose 2 answers

정답:C,D

설명:
Effective capacityrepresents themaximum output a system can realistically achieve under normal operating conditions. It is alwayslower than design capacity, which assumes ideal, uninterrupted conditions.
StatementAis correct because effective capacity accounts for:
* Scheduled maintenance
* Breaks and shift changes
* Setup times
* Normal inefficiencies
StatementBis also correct because effective capacity is considered astable, ongoing measureused for operational planning and performance evaluation. It reflects how a system is designed to operate sustainably over time, not temporarily.
StatementCis incorrect because effective capacity is not a short-term or temporary measure; it is used consistently for planning, scheduling, and forecasting.
StatementDis incorrect because effective capacity does not define aminimumoutput level-it defines a realistic maximumunder expected conditions.
In Operations Management, effective capacity is essential for:
* Capacity utilization calculations
* Aggregate planning
* Location and facility decisions
* Bottleneck analysis
By distinguishing between design and effective capacity, managers avoid unrealistic expectations and plan resources more accurately, reducing congestion, overtime, and quality problems.


질문 # 54
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