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| Section | Weight | Objectives |
|---|---|---|
| Solution Design for Slack | - Channel strategy and governance model - Integration design with Salesforce ecosystem - Workspace architecture and design principles | |
| Delivery and Migration | 17% | - End-to-end migration planning and execution - Role definition across Slack, partner, and client teams - Slack delivery best practices |
| Slack Administration and Governance | - Workspace configuration and settings - User lifecycle management - Security and compliance controls | |
| Change Management and Adoption | - User adoption strategies - Communication and rollout planning - Training and enablement planning |
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NEW QUESTION # 85
When creating learning materials for a Slack training program for a diverse workforce, what type of content should be emphasized to ensure it is effective and accessible to all users?
Answer: C
Explanation:
Providing a variety of learning materials, including interactive tutorials, step-by-step guides, and video demonstrations, caters to different learning styles and preferences, ensuring that the training program is accessible and effective for a diverse workforce. This approach enhances engagement and understanding by addressing various learning needs.
NEW QUESTION # 86
You are a Slack consultant helping a client on Enterprise Grid set up Slack Connect channels that will be used to collaborate with external partners.
Unless modified from the default settings, who can send and accept invitations to direct message (DM) people outside the client's organization on Enterprise Grid?
Answer: B
Explanation:
The correct answer is A . By default, everyone except guests can send and accept Slack Connect direct message invitations with people outside the organization, unless the Enterprise Grid organization modifies those settings. This distinction matters because Slack Connect DMs are a lower-friction form of external collaboration than shared channels, but they still require governance. Full members are normally allowed to initiate or accept external DMs, while guests are excluded because their membership is already limited and scoped. Option B is too restrictive and describes an admin-only model that is not the default. Option C incorrectly places control with workspace-level admins and owners. Option D is too broad because it includes guests, which conflicts with the default exclusion. The consultant should explain both the default behavior and the client's ability to tighten policy if the organization's risk profile requires stricter external collaboration controls. For regulated or security-conscious clients, this setting should be reviewed during the policies and settings workshop.
Reference topic: Policies and Settings - Slack Connect DM permissions, default external collaboration behavior, guest restrictions, and Enterprise Grid policy review.
NEW QUESTION # 87
Your client is trying to increase Slack adoption across their grid. Their current setting for private channel creation is set to Workspace Admins and Owners only. They would like to make this available for everyone except guests.
Where can this change be made?
Answer: B
Explanation:
The correct answer is B . The client is on Enterprise Grid and wants to change private-channel creation permissions across the grid, not only inside selected workspaces. That makes this an org-level policy decision.
The appropriate path is org settings, organization policies, permissions, then the channel management policy for private channels. Option A is wrong because adjusting individual workspace settings would create inconsistent behavior across the grid and would not satisfy a grid-wide adoption policy. Option C is close but too imprecise; the tested location is organization policies under permissions, not simply "org settings, channel management." Option D is invalid because members cannot change administrative channel-creation policies.
From a governance standpoint, allowing everyone except guests to create private channels can reduce admin bottlenecks and increase adoption, but it must still be controlled centrally so the client maintains a consistent permission model across all Enterprise Grid workspaces.
NEW QUESTION # 88
When designing a Slack grid for a client with multiple departments and cross-functional teams, what approach should you recommend for the most effective collaboration and communication?
Answer: B
Explanation:
The best approach for a client with multiple departments and cross-functional teams is to design a grid with dedicated channels for different departments, projects, and topics. This allows for organized, focused communication and collaboration, making it easier for team members to find and engage in relevant discussions.
NEW QUESTION # 89
If unexpected challenges arise during the Slack migration, impacting the migration schedule, how should this be communicated to the stakeholders?
Answer: B
Explanation:
When unexpected challenges arise, it's important to promptly inform stakeholders. Providing detailed information about the issue and the steps being taken to address it helps maintain trust and allows for collaborative problem-solving. This approach ensures transparency and allows stakeholders to understand and adjust to any changes in the migration schedule.
NEW QUESTION # 90
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