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To prepare for the CIS-HR Exam, candidates can take the ServiceNow CIS-HR training course or study the ServiceNow HR Service Delivery application documentation. The training course covers topics such as employee data management, case management, knowledge management, HR service delivery workflows, and reporting.

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ServiceNow CIS-HR (Certified Implementation Specialist-Human Resources) exam is designed for HR professionals who want to validate their skills and expertise in implementing and managing HR processes using the ServiceNow platform. CIS-HR exam covers a range of topics, including HR service delivery, case management, HR knowledge management, and HR reporting and analytics. Passing the CIS-HR Exam can help HR professionals demonstrate their proficiency in using ServiceNow to enhance HR service delivery and streamline HR processes.

ServiceNow Certified Implementation Specialist-Human Resources Sample Questions (Q57-Q62):

NEW QUESTION # 57
The Lifecycle Events [sn_hr_le_case] table is a direct extension of which table?

A. Talent Management [sn_hr_core_talent_management]
B. Task [sc_task]
C. HR Case [sn_hr_core_case]
D. HRIT Operations Case [sn_hr_core_case_operations]

Answer: C

NEW QUESTION # 58
If the HR Service does not have any Case options specified, HR Documents must be manually generated for the HR Case. In this situation, who is able to generate an HR document for the Case?

A. Only an HR Manager
B. Only the assigned to person
C. Any HR professional
D. Only an HR Admin

Answer: A

Explanation:
Reference: https://community.servicenow.com/community?id=community_articleandsys_id=95ef3353db2b1700feb1a851ca961945

NEW QUESTION # 59
What are the functions of a journey template owner?
Choose 3 answers

A. Create task templates for their audience m a simple user-friendly experience
B. Message new hire to welcome them to the team
C. Change only the task templates that they own
D. Manage the order and flow of the journey stages and tasks
E. Restrict inter-departmental transfer of sensitive case details

Answer: A,B,D

NEW QUESTION # 60
When does the HR Template populate information on the HR Case form?

A. When the Opened for person is selected
B. When the HR Case Type is selected.
C. When the HR service is selected on the HR Case Creation form.
D. When the Assignment group is selected.

Answer: D

NEW QUESTION # 61
In the base instance, what determines the conditions a Case must meet before it can be assigned to an agent?

A. Escalation Rules
B. Client Rules
C. ACLs
D. Matching Rules

Answer: D

Explanation:
Reference: https://docs.servicenow.com/bundle/newyork-customer-service-management/page/product
/customer-service-management/task/t_CreateAnAssignmentRule.html

NEW QUESTION # 62
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