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Salesforce Health Cloud Accredited Professional certification is a valuable credential for professionals who work in the healthcare industry. It demonstrates their expertise in implementing and managing Salesforce Health Cloud, which is a leading CRM platform designed specifically for healthcare. Salesforce Health Cloud Accredited Professional certification can help professionals stand out in the competitive job market and gain recognition as experts in their field. It can also help organizations identify professionals who have the necessary skills and knowledge to implement and manage Salesforce Health Cloud effectively.
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Salesforce Health Cloud is a platform that is specifically designed to help healthcare organizations engage with their patients in a more personalized and efficient way. It is a cloud-based solution that offers a complete view of a patient's medical history, allowing healthcare providers to deliver better care. The Salesforce Health Cloud is an innovative solution that has revolutionized the healthcare industry, and as such, there is a need for professionals who are skilled in its use. This is where the Salesforce Health-Cloud-Accredited-Professional Exam comes in.
NEW QUESTION # 112
In which two ways can a Data Architect ensure PHI/PII data visibility is minimized during the migration of Patient Data from an existing Service Cloud org to a new HC org?(Choose 2)
Answer: B,C
Explanation:
According to the Health Cloud Data Model Developer Guide, two ways that a data architect can ensure PHI/PII data visibility is minimized during the migration of patient data from an existing Service Cloud org to a new Health Cloud org are:
Use Salesforce Data Masking when moving data to a sandbox. Data Masking is a tool that helps you protect sensitive data in sandboxes by masking it with anonymized values.
Use Data Templates to exclude PHI/PII data from being added to partial copy sandboxes. Data Templates are files that specify which objects and fields to include or exclude when creating a partial copy sandbox. Exporting data to a spreadsheet to remove PHI before importing it into a sandbox is not a recommended way, as it can introduce errors and security risks. Ensuring sandboxes have Platform Shield enabled is not a valid way, as Platform Shield is not a feature of sandboxes. Platform Shield is a product that allows encryption of data at rest in production orgs.
NEW QUESTION # 113
While setting up Advanced Therapy Management, a consultant wants to have patients associated to Care Programs during enrollment. They need to customize the Health Cloud enrollment process to match their customer's process.
What should the consultant clone to customize for the customer, while leveraging out- of-the-box Health Cloud functionality?
Answer: D
Explanation:
In Salesforce Health Cloud Advanced Therapy Management (ATM), the enrollment process for associating patients to Care Programs is driven by OmniStudio OmniScripts.
Salesforce provides out-of-the-box OmniScripts for patient enrollment.
Best practice: Instead of building from scratch, you clone the delivered OmniScript and then customize it to align with your customer's unique enrollment process.
This approach ensures you continue to leverage Health Cloud's standard functionality while tailoring the process flow.
Why not the others?
A . FlexCard - Displays patient/care program info but doesn't handle the guided enrollment process.
B . Flow - Standard Salesforce Flows are not used for ATM enrollment; Health Cloud leverages OmniScripts for these guided workflows.
C . Apex Class - Only needed for custom logic; cloning Apex is not recommended for configuration/customization here.
Salesforce Health Cloud Reference:
Salesforce Health Cloud Implementation Guide - Advanced Therapy Management:
"Enrollment processes for patients into Care Programs are delivered as OmniScripts. To customize these processes, clone the standard OmniScript and modify it to meet your business needs."
NEW QUESTION # 114
A payer receives faxes for clinical review as part of the determination process. The payer needs Health Cloud to automatically capture the data from the documents received from patients and manage the end-to-end approval process.
Which two Health Cloud capabilities should a consultant recommend as a way to build this process?
Choose 2 answers
Answer: A,D
Explanation:
To automate the capture of data from faxes for clinical reviews and manage the approval process in Salesforce Health Cloud, the following capabilities are recommended:
* Utilization Management in Health Cloud supports the payer's clinical review process by enabling workflows for reviewing medical necessity and care appropriateness.
* It provides structured workflows for processing clinical documents, making it ideal for end-to-end determination and approval processes.
* Features include care authorizations, review tracking, and decision management.
* Intelligent Document Automation extracts data from documents (e.g., faxes, PDFs) and populates corresponding Salesforce records.
* This capability reduces manual data entry, improves accuracy, and ensures data is automatically captured from the faxes received.
* Paired with Salesforce workflows, it can trigger approvals or further reviews based on extracted data.
1. Utilization Management (A):2. Intelligent Document Automation (C):Why Other Options Are Incorrect:
* B. Integrated Care Management: Focuses on patient care plans and coordination, not clinical review or payer processes.
* D. Care Authorizations: Handles care approvals but does not support document data extraction or end- to-end review processes.
References:
Utilization Management in Health Cloud
Intelligent Document Automation Overview
NEW QUESTION # 115
A healthcare organization is launching a new gene therapy program, and an administrator needs to leverage Advanced Therapy Management. In which two ways does Advanced Therapy Management assist the healthcare organization with its complex scheduling requirements?
Choose 2 answers
Answer: C,D
Explanation:
Advanced Therapy Management (ATM) in Salesforce Health Cloud is specifically designed to support complex workflows and scheduling requirements, particularly for therapies involving multiple interdependent appointments. For a gene therapy program, ATM provides these features:
Key Scheduling Capabilities of ATM:
Reschedule Part of the Appointment Chain (Option A):
In complex workflows where multiple steps are involved (e.g., collection, processing, infusion), ATM allows administrators to reschedule individual appointments within the chain without disrupting the entire workflow.
This flexibility is crucial for accommodating unexpected delays or changes in the therapy process.
Book Multi-Step Appointments (Option B):
ATM supports the scheduling of interdependent, multi-step appointments that are a common feature of advanced therapies such as gene therapy.
For example, steps like apheresis, manufacturing, and infusion can be scheduled in sequence, ensuring coordination across various stakeholders.
Other Options:
Optimize Appointment Chain with Einstein (Option C):
While optimization using Einstein is a broader Salesforce capability, it is not directly tied to Advanced Therapy Management's out-of-the-box scheduling features.
Schedule a Telehealth Appointment (Option D):
Telehealth appointments are not the focus of ATM, which is designed for in-person and complex therapy workflows.
Reference:
Advanced Therapy Management Overview
Scheduling in Advanced Therapy Management
NEW QUESTION # 116
A provider wants to get a comprehensive view of a patient's prescriptions, including history, to improve health outcomes. Which Health Cloud capability should a consultant leverage to assist the provider?
Answer: C
Explanation:
For a provider to gain a comprehensive view of a patient's prescriptions and history, Salesforce Health Cloud's Medication Management capability is the best solution.
Key Features of Medication Management:
Comprehensive Prescription Tracking:
Provides a unified view of a patient's current medications, prescription history, and dosages.
Facilitates collaboration across care teams to monitor adherence and prevent adverse drug interactions.
Improving Health Outcomes:
Enables providers to assess medication efficacy and make informed adjustments to treatment plans.
Identifies gaps in prescription adherence to improve patient outcomes.
FHIR-Standard Data Compatibility:
Supports FHIR resources like MedicationRequest and MedicationStatement for integrating with EHR systems.
Why Other Options Are Less Relevant:
A . Virtual Care: Focuses on telehealth and remote patient monitoring, not prescription tracking.
B . Integrated Care Management: While useful for care coordination, it does not specifically address prescription tracking.
D . Intelligent Appointment Management: This feature aids in scheduling and patient flow but is unrelated to medication history.
Reference:
Health Cloud Medication Management
Clinical Data in Salesforce Health Cloud
NEW QUESTION # 117
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