MS-721 - Trustable Exam Collaboration Communications Systems Engineer Revision Plan

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Microsoft MS-721 Exam Syllabus Topics:

Section	Weight	Objectives
Manage collaboration communications systems	25%	- Monitor and troubleshoot Teams Phone 1. Use Call Quality Dashboard (CQD) 2. Monitor call quality 3. Troubleshoot call issues 4. Monitor SBC health 5. Analyze call analytics - Manage compliance and security 1. Configure information barriers 2. Configure retention policies for calls and meetings 3. Configure recording policies 4. Configure compliance recording 5. Manage security and compliance for Teams Phone - Manage reporting and analytics 1. Monitor user adoption analytics 2. Use Teams Admin Center reports 3. Analyze usage reports 4. Generate call quality reports - Monitor and troubleshoot meetings and conferencing 1. Troubleshoot audio/video issues 2. Analyze meeting usage reports 3. Monitor meeting quality 4. Use Teams Admin Center for diagnostics 5. Monitor Teams Rooms health
Configure and manage Teams Phone	25%	- Configure and manage PSTN connectivity 1. Configure Teams Calling Plans 2. Configure Operator Connect 3. Manage SBC (Session Border Controllers) 4. Configure Direct Routing 5. Configure voice routing policies - Configure Teams Phone 1. Configure location-based routing 2. Configure call park policies 3. Configure caller ID policies 4. Configure calling policies 5. Configure call hold music - Configure emergency calling 1. Configure emergency locations 2. Manage emergency calling licenses 3. Configure dynamic emergency calling 4. Configure emergency calling policies
Plan and design collaboration communications systems	30%	- Plan and configure network settings for Microsoft Teams 1. Configure network ports and protocols 2. Plan for network topology and connectivity 3. Plan for network bandwidth requirements 4. Implement quality of service (QoS) 5. Plan and configure network settings for media traffic - Plan and configure Teams meetings and conferencing 1. Plan for Teams meetings and live events 2. Configure meeting policies 3. Configure conferencing bridges 4. Plan for Microsoft Teams Rooms 5. Plan for webinars and town halls - Plan and configure Teams Phone 1. Plan for Teams Phone with PSTN connectivity 2. Configure call queues and auto attendants 3. Configure emergency calling policies 4. Plan for Teams Phone deployments 5. Configure Teams Phone policies
Configure and manage Teams meetings and conferencing	20%	- Configure and manage meeting experiences 1. Configure live captions and transcription 2. Configure meeting settings 3. Configure audio conferencing 4. Configure meeting templates 5. Manage meeting policies - Configure and manage webinars and live events 1. Manage live event policies 2. Configure event group roles 3. Manage attendee engagement features 4. Configure webinar settings - Configure and manage Teams Rooms and devices 1. Manage Teams Rooms devices 2. Configure Teams panels 3. Configure Teams Rooms accounts 4. Plan for Microsoft Teams Rooms 5. Manage Teams certified devices

>> Exam MS-721 Revision Plan <<

100% Pass Quiz 2026 Microsoft Fantastic MS-721: Exam Collaboration Communications Systems Engineer Revision Plan

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Microsoft Collaboration Communications Systems Engineer Sample Questions (Q338-Q343):

NEW QUESTION # 338
Your company currently allows call park lot all PSIN users. The call pack policies are configured as shown in the exhibit. (Click the Exhibit tab.)

You have a Microsoft 365 group named Help Desk.
You need to ensure that only the Help Desk group can use call park. The solution must minimize the number of policies and administrative effort.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

A. Create a new call park policy named Policy1 and set Allow call park to On
B. In the Global (Org-wide default) policy, set Allow call park to Off.
C. Assign the Global (Org-wide default) policy to the users in the Help Desk group.
D. Assign Policy2 to all users.
E. Assign Policy1 to the Help Desk group.
F. Create a new call park policy named Policy2 and set Allow call park to Off.

Answer: A,B,E

Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/call-park-and-retrieve

NEW QUESTION # 339
Hotspot Question
You have a Microsoft Teams Phone deployment.
You are deploying Direct Routing with media bypass.
You need to define a Session Border Controller (SBC) in Teams.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:
Reference:
https://docs.microsoft.com/en-us/powershell/module/skype/new-
csonlinepstngateway?view=skype-ps

NEW QUESTION # 340
You are optimizing a network to better support voice and collaboration workloads in Microsoft Teams.
When the users are at a specific corporate site, you need to prevent the users from adding video during calls.
Solution: You run New-CsTeamsNetworkRoamingPolicy and set the -AllowiPvideo parameter to $False.
Does this meet the goal?

A. No
B. Yes

Answer: A

NEW QUESTION # 341
Your company has a Microsoft Teams deployment.
You need to configure meetings to meet the following requirements:
* The company logo must be added to meeting invites.
* Users must be prevented from selecting the webinar meeting template when creating a new meeting from the Teams client.
What should you configure to meet each requirement? To answer, drag the appropriate options to the correct requirements. Each option may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

NEW QUESTION # 342
Your company has a Microsoft Teams Phone deployment.
The company has a direct inward dial (DID) phone number range of +14035554300 to
+14035554329.
Phone numbers +14035554310 to +14035554325 are assigned to Teams users, auto attendants, and call queues.
You need to ensure that when an unassigned number is dialed, the caller is forwarded to a call queue named Reception.
Which three actions should you perform? Each correct answer presents a part of the solution.
NOTE: Each correct selection is worth one point.

A. Add the DID range of +14035554300 to +14035554309 to the phone number range.
B. Set Routing options to Person in organization and assign the Reception call queue.
C. Set Routing options to Voice application and assign the Reception call queue.
D. From the Microsoft Teams admin center, select Phone numbers, select Routing rules, and then select Add a new rule.
E. From the Microsoft Teams admin center, select Phone numbers, select Numbers, and then select Add.
F. Add the DID range of +14035554300 to +14035554329 to the phone number range.

Answer: C,D,F

Explanation:
If a specified pattern/range contains phone numbers that are assigned to a user or resource account in the tenant, calls to these phone numbers will be routed to the appropriate target and not routed to the specified unassigned number treatment. There are no other checks of the numbers in the range.
https://learn.microsoft.com/en-us/powershell/module/teams/new-
csteamsunassignednumbertreatment?view=teams-ps

NEW QUESTION # 343
......

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