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Scrum PSM-II Exam Syllabus Topics:

SectionObjectives
Topic 1: Scrum Master Responsibilities- Servant Leadership
  • 1. Enabling Self-Management
  • 2. Removing Impediments
  • 3. Continuous Improvement
- Serving the Scrum Team
  • 1. Facilitating Scrum Events
  • 2. Coaching Developers
  • 3. Supporting Product Owners
Topic 2: Scrum Theory and Principles- Empiricism
  • 1. Transparency
  • 2. Inspection
  • 3. Adaptation
- Scrum Values
  • 1. Commitment
  • 2. Focus
  • 3. Openness
  • 4. Respect
  • 5. Courage
Topic 3: Supporting Organizational Change- Scaling Scrum
  • 1. Multi-Team Collaboration
  • 2. Organizational Agility
- Agile Transformation
  • 1. Change Management
  • 2. Organizational Impediments
Topic 4: Managing Products with Agility- Product Backlog Management
  • 1. Value Optimization
  • 2. Ordering and Refinement
- Stakeholder Collaboration
  • 1. Feedback Loops
  • 2. Expectation Management
Topic 5: Developing People and Teams- Facilitation Skills
  • 1. Decision-Making Support
  • 2. Workshop Facilitation
- Team Dynamics
  • 1. Team Coaching
  • 2. Collaboration Techniques
  • 3. Conflict Resolution

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Scrum Professional Scrum Master level II (PSM II) Sample Questions (Q159-Q164):

NEW QUESTION # 159
A new member has just joined an existing Development Team that has been together for several Sprints. During the Sprint, the individual has been trying to share his ideas and viewpoints but is continuously ignored by the rest of the Development Team.
Which three Scrum Values has the Development Team been neglecting? (Choose three.)

Answer: C,E,F

Explanation:
The Scrum Team members have courage to do the right thing and work on challenging problems.
The Scrum Team agree to be open (to speak and listen) about all the work and the challenges with performing the work. Scrum Team members respect each other's skills, experience, and opinions.


NEW QUESTION # 160
Steven is a Scrum Master for three different teams building a single product from the same Product Backlog.
Development Team members from each team have approached Steven complaining that their teams need Nicole, an external specialist, to commit full time for their next Sprint.
Which three acceptable solutions would Steven consider? (Choose three.)

Answer: B,D,F

Explanation:
The Scrum Master is responsible for removing impediments within the current context of the situation AND boundaries defined by the Scrum framework.


NEW QUESTION # 161
Steven is a Scrum Master for three Scrum Teams building the same product and working from the same Product Backlog. Management wants to standardize how velocity is calculated across all three teams in order to identify which teams are high performing and which teams need more support.
What would be the best two responses Steven could provide to management? (Choose two.)

Answer: B,C

Explanation:
Working software is the primary measure of progress. Scrum is based on empirical process control theory where delivering working software frequently and measuring the impact helps the Product Owner maximize opportunity for the business to deliver value.


NEW QUESTION # 162
You are the Scrum Master for three Scrum Teams working on the same product. There is a single Product Backlog that all three Scrum Teams select from. Management is eager to improve the productivity of the teams and wants to standardize velocity across all three teams so that they can see how each team is delivering value. When responding to management, which two statements are appropriate? (Choose the best two answers)

Answer: A,B

Explanation:
This is a true statement, as velocity is a measure of the amount of work done by a Scrum Team in a Sprint, not the value or quality of that work. Velocity can vary depending on many factors, such as the size, complexity, and priority of the Product Backlog items, the skills and experience of the Developers, the Definition of Done, and the Sprint length. Therefore, velocity is not a reliable indicator of value creation or team performance.
This is a true statement, as velocity is a team-specific metric that reflects how much business functionality the Scrum Team can deliver in a Sprint. Velocity can help the Scrum Team to forecast how many Product Backlog items they can select for the next Sprint, based on their past performance and current capacity. However, velocity is not a goal or a target for the Scrum Team, and it should not be compared across teams.


NEW QUESTION # 163
Your Scrum Team has been working together for over a dozen Sprints. The Scrum Team consists of 10 members. Each Sprint takes four weeks. As a Scrum Master, you observe that the Developers are hardly collaborating; during the Sprint, members are primarily working on their own items. You also notice that the items on the Sprint Backlog are mostly unrelated. You suspect that the lack of a Sprint Goal might be the cause. Although you have encouraged the use of a Sprint Goal, both the Product Owner and the Developers have concluded that they are unable to create Sprint Goals based on the wide variety of items on their Product Backlog. What might explain why this Scrum Team is struggling to craft a Sprint Goal? (Choose all that apply)

Answer: C,D,E

Explanation:
The possible explanations for why this Scrum Team is struggling to craft a Sprint Goal are B, D, and E.
A four-week Sprint is the maximum duration allowed by the Scrum Guide, and it may not be suitable for complex and uncertain work that requires frequent feedback and adaptation. A shorter Sprint may help the Scrum Team to focus on a clear and coherent Sprint Goal that aligns with the Product Goal and delivers a valuable Increment.
The Product Goal is a long-term objective for the Scrum Team that provides direction and purpose for their work. The Product Owner is responsible for communicating the Product Goal to the Developers and collaborating with them to create Sprint Goals that move them closer to the Product Goal. Without a clear Product Goal, the Scrum Team may lack a shared vision and end up working on unrelated items.
The Scrum Guide recommends that the Scrum Team consists of 10 or fewer people, including the Scrum Master and the Product Owner. A larger team may have difficulties in collaborating effectively, self-organizing, and creating a meaningful Sprint Goal that reflects the collective commitment of the Developers. A smaller team may improve the communication, coordination, and cohesion among the Developers and help them to create and achieve a Sprint Goal.


NEW QUESTION # 164
......

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