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| Section | Objectives |
|---|---|
| Topic 1: Data Management | - Master data management (MDM) concepts - Data governance principles - Data quality management |
| Topic 2: Data Integration | - Integration patterns in Salesforce - ETL vs ELT strategies - API-based integration approaches |
| Topic 3: Data Architecture and Design | - Handling large data volume and scalability considerations - Conceptual and logical data modeling - Data modeling best practices in Salesforce |
| Topic 4: Salesforce Data Model and Platform Capabilities | - Reporting and analytics considerations - Relationships and schema design - Standard and custom objects |
| Topic 5: Data Migration | - Data migration strategies and planning - Data cleansing and transformation |
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NEW QUESTION # 221
Universal Containers (UC) has adopted Salesforce as its primary sales automated tool. UC has
100,00 customers with a growth rate of 10% a year, UC uses an on-premise web-based billing and invoice system that generates over 1 million invoices a year supporting a monthly billing cycle.
The UC sales team needs to be able to pull a customer record and view their account status, Invoice history, and opportunities without navigating outside of Salesforce.
What should a data architect use to provide the sales team with the required functionality?
Answer: B
Explanation:
To provide the sales team with the required functionality, a data architect should use a mashup page that will present the billing system records within Salesforce. A mashup page is a web page that combines data from multiple sources into a single integrated view. A mashup page can be created using Visualforce or Lightning Web Components, and can use Salesforce Connect or custom integrations to access external data from the on-premise web-based billing and invoice system. This will allow the sales team to pull a customer record and view their account status, invoice history, and opportunities without navigating outside of Salesforce.
NEW QUESTION # 222
A large insurance provider is looking to implement Salesforce. The following exist.
1. Multiple channel for lead acquisition
2. Duplication leads across channels
3. Poor customer experience and higher costs
On analysis, it found that there are duplicate leads that are resulting to mitigate the issues?
Answer: A,B,D
Explanation:
According to the Salesforce documentation, duplicate leads are leads that have the same or similar information as other leads in Salesforce. Duplicate leads can cause poor customer experience, higher costs, and inaccurate reporting. To mitigate the issues caused by duplicate leads, some of the recommended practices are:
Standardize lead information across all channels (option B). This means using consistent formats, values, and fields for capturing lead data from different sources, such as web forms, email campaigns, or third-party vendors. This can help reduce data quality issues and make it easier to identify and prevent duplicate leads.
Implement a third-party solution to clean and enrich lead data (option D). This means using an external service or tool that can validate, correct, update, and enhance lead data before or after importing it into Salesforce. This can help improve data quality and accuracy, and reduce duplicate leads.
Implement a de-duplication strategy to prevent duplicate leads (option E). This means using Salesforce features or custom solutions that can detect and block duplicate leads from being created or imported into Salesforce. For example, using Data.com Duplicate Management, which allows defining matching rules and duplicate rules for leads and other objects.
NEW QUESTION # 223
Universal Containers (UC) has an open sharing model for its Salesforce users to allow all its Salesforce internal users to edit all contacts, regardless of who owns the contact. However, UC management wants to allow only the owner of a contact record to delete that contact. If a user does not own the contact, then the user should not be allowed to delete the record. How should the architect approach the project so that the requirements are met?
Answer: A
Explanation:
To allow only the owner of a contact record to delete that contact, the data architect should create a "before delete" trigger to check if the current user is not the owner. The trigger can use the UserInfo.getUserId() method to get the current user's ID and compare it with the OwnerId field of the contact record. If they are not equal, the trigger can add an error to the record and prevent it from being deleted. The other options are not suitable for meeting the requirements, as they would either restrict the edit access or delete access for all users, regardless of ownership.
NEW QUESTION # 224
In their legacy system. Universal Containers has a monthly accounts receivable report that compiles data from Accounts, Contacts, Opportunities, Orders. and Order Line Items. What difficulty will an architect run into when implementing this in Salesforce?
Answer: B
Explanation:
Salesforce allows up to four objects in a single report type. This means that if an architect wants to create a report that compiles data from Accounts, Contacts, Opportunities, Orders, and Order Line Items, they will run into a difficulty because that would require five objects in a single report type. To overcome this limitation, the architect can either create two separate report types and join them in a joined report, or use an external reporting tool that can access data from multiple objects.
NEW QUESTION # 225
Universal Container is using Salesforce for Opportunity management and enterprise resource planning (ERP) for order management. Sales reps do not have access to the ERP and have no visibility into order status. What solution a data architect recommends to give the sales team visibility into order status?
Answer: B
Explanation:
The correct answer is C, leverage Salesforce Connect to bring the order line item from the legacy system to Salesforce. Salesforce Connect is a feature that allows you to integrate external data sources with Salesforce and access them in real time without copying or synchronizing the data.
This way, the sales team can view the order status from the ERP system without having access to it. Leveraging Canvas, building batch jobs, or building real-time integration are also possible solutions, but they are more complex and costly than using Salesforce Connect.
NEW QUESTION # 226
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