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Salesforce Slack-Dev-201 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: App Deployment and Infrastructure- Deployment considerations
  • 1. Maintain and scale Slack applications
    • 2. Deploy Slack apps to cloud or web hosting environments
      Topic 2: Slack APIs and Development- API usage and integration
      • 1. Slack Web API and event-based APIs (HTTP, WebSockets)
        • 2. JSON data structures and payload handling
          Topic 3: Design the Interactive Flow of Your App20%- Slack app workflow design
          • 1. Design interaction patterns aligned with Slack architecture
            • 2. Build business workflows in Slack apps
              Topic 4: Apps in the Slack Platform7%- Slack app fundamentals and workspace automation
              • 1. Identify collaboration patterns for Slack app teams
                • 2. Identify when to use Slack surfaces (home, modals, messages)
                  • 3. Recommend how to automate and enhance operations on a Slack workspace

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                    Salesforce Certified Slack Developer Sample Questions (Q110-Q115):

                    NEW QUESTION # 110
                    Your Slack app is designed to interact with Slack's Web API for a wide range of functionalities, including posting messages and accessing channel information.
                    Which type of token should your app request to ensure secure and appropriate access?

                    Answer: B

                    Explanation:
                    Bot User OAuth Token A Bot User OAuth Token is the most suitable for an app that needs to interact with various functionalities of Slack's Web API. This token type allows the app to perform actions within the scope of a bot, such as posting messages and accessing channel information, while maintaining security best practices.
                    Why not the other options:
                    *A User OAuth Token provides access with the permissions of a specific user, which might be unnecessary and less secure for this use case.
                    *Workspace Access Token is not a standard token type for Slack apps.
                    *Classic Bot Tokens are for legacy custom integrations and are not recommended for new Slack apps.


                    NEW QUESTION # 111
                    What is an essential security measure to implement when handling the redirect URI in the Slack app's OAuth flow?

                    Answer: A

                    Explanation:
                    Ensure the redirect URI uses HTTPS to secure the data transmission Ensuring that the redirect URI uses HTTPS is vital for securing the data transmission during the OAuth flow. This encrypted connection helps protect the integrity and confidentiality of the data exchanged, including any sensitive tokens.
                    Why not the other options:
                    *Using a publicly accessible redirect URI can pose security risks, as it may be easily accessible by unauthorized entities.
                    *Appending the OAuth access token to the redirect URI can lead to exposure and potential misuse of the token..
                    *Redirecting users to a third-party authentication service after receiving the OAuth token can complicate the flow and introduce additional security risks.


                    NEW QUESTION # 112
                    What can admin conversation management API methods be used for?

                    Answer: A

                    Explanation:
                    Slack's `admin.conversations.*` methods provide Enterprise administrators with programmatic control over channels across an organization. Official Slack documentation lists methods for creating, deleting, archiving, unarchiving, and renaming channels, inviting users, searching channels, and changing channel visibility. For example, `admin.conversations.rename` can rename public or private channels, `admin.conversations.invite` adds users to channels, and `admin.conversations.search` searches conversations across an Enterprise organization. These methods require appropriate Admin API scopes and organization-level authorization and may additionally depend on the installing administrator's Channel Management permissions. They do not compile Bolt application code, construct Block Kit layouts, or issue app-level tokens; those functions belong to entirely different parts of Slack's developer platform. Therefore, A accurately represents the administrative channel-management capabilities of this API family.


                    NEW QUESTION # 113
                    A company wants to integrate their online customer service platform with Slack, so that each time a new support ticket is created, the customer service team is immediately notified in Slack.
                    What feature should be used for this integration?

                    Answer: A

                    Explanation:
                    Use incoming webhooks to automatically send a notification to a dedicated customer service channel whenever a new ticket is created Incoming webhooks are ideal for this scenario as they provide real-time notifications from external systems to Slack. This allows for automatic and immediate notification in a dedicated channel every time a new support ticket is created, ensuring prompt attention by the customer service team.
                    Why not the other options:
                    *Slash commands require manual initiation and do not provide automatic notifications.
                    *A bot that checks at regular intervals may not provide the immediate notification that real-time support requires.
                    *An RSS feed is not the most direct or efficient method for integrating ticketing systems with Slack.


                    NEW QUESTION # 114
                    Where are the scopes an app will request typically declared during setup?

                    Answer: A

                    Explanation:
                    Slack applications declare their requested OAuth permissions through application configuration. These permissions can be configured in the app settings under OAuth & Permissions or represented declaratively in an app manifest. Within a manifest, scopes reside under `oauth_config.scopes`, with separate fields for bot and user scopes. Slack's current platform also supports optional scopes through `bot_optional` and
                    `user_optional`. The scopes determine what actions and data the application's tokens may access after authorization. Browser cookies do not define Slack app permissions, and the Slack CLI's local configuration is not the authoritative location for declaring the application's OAuth scope requirements. Scopes absolutely can-and normally should-be determined before installation so users and administrators can review the requested permissions during OAuth authorization. Therefore, A is correct.


                    NEW QUESTION # 115
                    ......

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