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| Section | Weight | Objectives |
|---|---|---|
| Value Design | 32% | - Strategic direction and rationale - Context and innovation impact - Value measurement and outcomes - Ethics and value alignment |
| Leveraging Adjacent Roles and Skills | 19% | - Leading cross-functional work - Collaboration with architects and designers - Working with product and business teams - Integrating UX and technical perspectives |
| Intangible Deliverables | 26% | - Stakeholder alignment - Governance and mindset - Change and adoption enablement - Culture and capability building |
| Tools and Artifacts | 23% | - Design frameworks and methods - Documentation and visualization - Strategy mapping and modeling - Decision-making tools |
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NEW QUESTION # 87
A strategy designer is facilitating a cross-functional critique on a concept for their company ' s new loyalty program. What should the designer do to ensure all voices are heard, regardless of position?
Answer: C
Explanation:
Round-robin formatting ensures equal airtime and neutralizes dominant personalities or hierarchy during sessions. In the Platform Strategy Designer context, this question belongs primarily to Intangible Deliverables. In Intangible Deliverables, the strategy designer creates alignment, trust, shared understanding, ethical awareness, and persuasive communication so that people can make coordinated decisions around the intended future state. Round-robin facilitation deliberately allocates speaking opportunity to every participant.
It reduces the effect of hierarchy and dominant personalities and helps the group hear operational, technical, customer, and business perspectives that may otherwise remain silent. Here, Use a round-robin format, where everyone can share equally. is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Hold separate critiques so everyone feels comfortable speaking. focuses attention elsewhere, while Only collect written feedback from those who are comfortable providing it. addresses a related concern without providing the same fit to the scenario ' s stated objective. That distinction is important on the exam: select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project.
Study Guide Topics: Intangible Deliverables
Official Salesforce Reference: Platform Strategy Designer Certification Prep - Intangible Deliverables
NEW QUESTION # 88
Cloud Kicks (CK) has spent several months working to align the entire company around a vision based on inclusivity in the digital age. Because this project will span several years, the design team is concerned the vision will eventually be lost. What should CK do to maintain the vision and create transformative change?
Answer: B
Explanation:
Long-term vision sustainability requires continually re-aligning evolving business goals to the north star vision. In the Platform Strategy Designer context, this question belongs primarily to Intangible Deliverables.
In Intangible Deliverables, the strategy designer creates alignment, trust, shared understanding, ethical awareness, and persuasive communication so that people can make coordinated decisions around the intended future state. Aligning design implications with business goals ensures that customer-desired features can be evaluated for sustainable organizational value as well as technical delivery. The strategy and UX disciplines should remain connected so that desirability is not separated from viability and feasibility. Here, Continuously align business goals to the vision. is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Align the vision to current industry trends. focuses attention elsewhere, while Realize the vision must be driven by business goals.
addresses a related concern without providing the same fit to the scenario ' s stated objective. That distinction is important on the exam: select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project.
Study Guide Topics: Intangible Deliverables
Official Salesforce Reference: Platform Strategy Designer Certification Prep - Intangible Deliverables
NEW QUESTION # 89
As part of Cloud Kicks ' new self-service strategy, researchers want to collect personally identifiable information to share in an aggregate format. Which considerations should a strategy designer share?
Answer: C
Explanation:
Handling PII requires strict adherence to jurisdictional privacy compliance laws. In the Platform Strategy Designer context, this question belongs primarily to Value Design. In Value Design, the strategy designer links validated human needs to business outcomes and external context, then defines measurable signals that show whether the intended value is actually being created. Privacy obligations depend on the jurisdictions, data types, participants, and processing activities involved. Even when results are aggregated, personally identifiable information must be collected, accessed, retained, shared, and protected in accordance with applicable law and governance. Here, Applicable privacy acts is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Cookie consent requirements focuses attention elsewhere, while Globally-accepted privacy act addresses a related concern without providing the same fit to the scenario ' s stated objective. That distinction is important on the exam: select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project.
Study Guide Topics: Value Design
Official Salesforce Reference: Data Privacy - Apply Data Privacy Principles
NEW QUESTION # 90
A strategy designer leads a new UX project and needs to align with stakeholders who have varying degrees of interest and influence on the project. The designer wants to understand each stakeholder ' s potential negative and positive impacts on the project. Which tactic should be used?
Answer: B
Explanation:
Stakeholder Analysis maps power, interest, and influence to determine engagement strategies and manage potential project risks. In the Platform Strategy Designer context, this question belongs primarily to Value Design. In Value Design, the strategy designer links validated human needs to business outcomes and external context, then defines measurable signals that show whether the intended value is actually being created.
Stakeholder analysis identifies who has interest, influence, decision authority, positive or negative impact, and potential resistance. That information helps the designer tailor engagement, identify champions and detractors, and reduce organizational risk before it blocks the project. Here, Stakeholder Analysis is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Stakeholder Focus Group focuses attention elsewhere, while Stakeholder KPIs addresses a related concern without providing the same fit to the scenario ' s stated objective. That distinction is important on the exam: select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project.
Study Guide Topics: Value Design
Official Salesforce Reference: Alignment as a Strategic Craft - Gain Alignment
NEW QUESTION # 91
An insurance company has a calc banding process that involves multiple team members, different departments, and many disparate systems Which Salesforce automation tool should a strategy designer recommend to improve business process efficiency?
Answer: C
Explanation:
The best Salesforce automation tool to recommend to improve business process efficiency for an insurance company that has a complex underwriting process is MuleSoft, as this helps integrate and orchestrate data and applications across different systems and platforms. Financial Services Cloud or Service Cloud may not be able to automate the underwriting process effectively.
NEW QUESTION # 92
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