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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Best Fit Solutioning | 27% | - Map requirements to appropriate OmniStudio tools - Design solutions using OmniStudio best practices - Gather, analyze and simplify business requirements |
| Topic 2: OmniScripts | 27% | - Structure and components of OmniScripts - Map business processes to OmniScript components - Validate and align OmniScript processes with requirements |
| Topic 3: FlexCards | 23% | - Collect and organize customer 360 information - Design FlexCards to meet requirements - Capabilities, use cases and purpose of FlexCards |
| Topic 4: Data Tools | 23% | - Purpose and benefits of DataRaptors and Integration Procedures - Calculation Matrices and Procedures: use and benefits - Design DataRaptors and Integration Procedures |
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NEW QUESTION # 83
An OmniStudio Consultant finds that a Data Mapper Extract contains five separate Extract Steps (objects) linked together. What is a potential performance risk of having too many Extract Steps in a single Data Mapper?
Answer: C
Explanation:
Each Extract Step adds complexity to the generated query and data retrieval process. As additional objects are joined and processed, the Data Mapper requires more resources and can increase the risk of governor-limit issues, especially in high-volume environments. Salesforce Data Mapper best practices recommend minimizing the number of related objects and using relationship notation whenever possible to improve performance. There is no requirement to automatically convert the solution to Apex, nor does Salesforce impose a visibility restriction after three object levels. JSON truncation is also not a standard consequence of multiple Extract Steps. From an architectural perspective, large multi-object extracts should be simplified, broken into reusable components, or orchestrated through Integration Procedures to improve scalability and maintainability.
NEW QUESTION # 84
A company needs to create a process that allows call center admins to retrieve all open cases that have a case type of "network issue" and submit the case data "as-is" to a back-office system for validation in batch on a daily basis. Once the cases have been submitted, the process should trigger an email to the supervisor. Which three OmniStudio tools should the consultant recommend to meet these requirements? Choose 3 answers
Answer: C,D,E
Explanation:
The three tools that should be used in the solution are DataRaptor Turbo Extract, Integration Procedure, and DataRaptor Load. DataRaptor Turbo Extract can be used to retrieve all open cases that have a case type of "network issue" from Salesforce in batch mode. Integration Procedure can be used to orchestrate the data flow between Salesforce and the back-office system, as well as trigger an email to the supervisor after the cases have been submitted.
DataRaptor Load can be used to write data to the back-office system using REST or SOAP APIs.
OmniScript is not needed for this scenario, as there is no user interface involved. FlexCard is not relevant for this scenario, as it is used to display contextual data on record pages.
NEW QUESTION # 85
A company uses Expression Sets to determine product pricing. Due to the company's pricing schedules, there is always more than one Expression Set active at one time for a given date. In this scenario, how will the calculation engine select which Expression Set to run?
Answer: D
Explanation:
The Expression Set with the highest rank is selected by the Calculation Engine when multiple active Expression Sets exist for the same date.
This ensures that the most relevant pricing rule is applied based on the company's prioritization strategy.
NEW QUESTION # 86
A consultant is working with a client who wants to use a Flexcard to display data from a specific Salesforce object. The client is unsure which data source. What advice should the consultant give to the client?
Answer: B
Explanation:
A FlexCard retrieves data from a Salesforce object using a data source such as DataRaptor Extract, Integration Procedure, or a direct Salesforce Object Query.
The correct approach is to choose a data source that specifically retrieves data from the required Salesforce object (D).
This ensures relevant data is fetched efficiently while maintaining performance and scalability.
NEW QUESTION # 87
An insurance company decides to use calculation procedures and matrices to calculate premium costs for new Insurance policies. Prices change very frequently, resulting In multiplecopies of the rating or pricing tables.
What is an advantage of calculation procedures that the consultant should highlight in this scenario?
Answer: A
Explanation:
An advantage of calculation procedures that the consultant should highlight in this scenario is that they allow multiple versions that will execute based on when the request is made. A calculation procedure can have different versions with different effective dates, which determine when they are active or inactive. This way, the calculation procedure can use different rating or pricing tables depending on the date of the request, and handle frequent changes in prices
NEW QUESTION # 88
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