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| Section | Weight | Objectives |
|---|---|---|
| Test and Deploy | 13% | - Validate processes and perform testing - Manage UAT and release milestones - Deploy across environments - Create deployment plan |
| Solution Design | 36% | - Understand deployment tools and practices - Validate data model fitment - Define future state architecture - Design future state business processes - Map Energy and Utilities Cloud components to architecture - Determine security and data access considerations |
| Implementation | 38% | - Configure products, pricing and order capture - Data migration and third-party integration - Enable contract management and post-sales processes - Configure access and permissions - Initial platform setup and license configuration |
| Discovery | 13% | - Analyze current state processes and architecture - Align and validate requirements with stakeholders - Document and articulate business needs, value proposition and vision - Identify gaps compared to standard product capabilities |
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NEW QUESTION # 73
An energy company is building a Customer 360 view for its call center agents. They start with the Energy and Utilities Cloud Contact Center Console but need to make modifications.
Which tools are primarily used to create and modify this console?
Answer: A
NEW QUESTION # 74
An energy company wants to integrate its current Product Catalog legacy system with its Salesforce org. which uses Industries CPQ. In this API. all products require a Product type, which can be one of four values: Energy, Batteries. Measurement, or Solar Panels This information must be captured in Salesforce and be easily searchable in the org to be sent to the system.
What is the recommended way to design it in Energy and Utilities Cloud?
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