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Cisco 300-810 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Single Sign-On (SSO) for Collaboration Applications	15%	- SAML 2.0 components 1. Profiles 2. Protocol 3. Binding 4. Assertion - SSO types in collaboration environment 1. Smart card authentication 2. Integrated Windows AD 3. Kerberos - SAML SSO login process flow
Topic 2: Application Clients	25%	- Deployment and configuration 1. Webex App 2. Cisco Jabber 3. Client policies and settings - Troubleshooting 1. Login and connectivity issues 2. Feature availability problems 3. Media quality issues - Integration and features 1. Voice and video features 2. Presence integration 3. Mobility and remote access
Topic 3: Cisco Unified IM and Presence	30%	- Configuration 1. Federation configuration (XMPP, SIP) 2. Apple Push Notification Service 3. Centralized deployment 4. Calendar integration 5. Persistent chat 6. High availability - Troubleshooting 1. Calendar integration errors 2. Federation connectivity 3. Notification service problems 4. XMPP issues 5. High availability failures
Topic 4: Cisco Unity Connection and Cisco Unity Express	30%	- Troubleshooting 1. Integration faults 2. Message delivery problems 3. Call routing issues - Deployment and configuration 1. High availability and redundancy 2. System setup and integration 3. Voice mail configuration 4. IVR implementation - Management and maintenance 1. Integration with CUCM 2. User and mailbox management 3. Backup and restore

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Cisco Implementing Cisco Collaboration Applications Sample Questions (Q66-Q71):

NEW QUESTION # 66
Refer to the exhibit.

Users report that they cannot see the Chat Rooms icon on their Cisco Jabber clients. This feature works without issue in the lab. An engineer reviews the Cisco IM&P and Jabber configuration and finds that the jabber-config.xml file is configured properly to support this feature. Which activity should be performed on the IM&P server to resolve this issue?

A. Activate Cisco XCP Connection Manager in Cisco Unified Serviceability > Tools > Service Activation.
B. Restart Cisco XCP Message Archiver in Cisco Unified Serviceability > Tools > Control Center - Feature Services.
C. Activate XCP Text Conference Manager in Cisco Unified Serviceability > Tools > Service Activation.
D. Restart XCP Text Conference Manager in Cisco Unified Serviceability > Tools > Control Center - Network Services.

Answer: C

NEW QUESTION # 67
Refer to the exhibit.

The associated directory number is configured with Call Forward All to voicemail in Cisco UCM. When users call the directory number they hear the opening greeting. Which action should be taken to correct this issue?

A. Modify the Dialed Number condition from "Equals" to "In".
B. Modify the Calling Number to 3005.
C. Modify the rule to a Forward Routing Rule.
D. Modify the Call Forward All to the voicemail pilot.

Answer: C

NEW QUESTION # 68

Refer to the exhibit. After receiving a new desk phone, the Jabber user can no longer make calls via phone control. The help desk collected the user's Jabber problem report and verified that they the correct Cisco UCM CTI permissions. Which configuration must be changed to correct this issue?

A. Verify that the desk phone device has Allow Control of Device from CTI enabled.
B. Verify that the Cisco UCM service profile has Cisco UCM CTI servers configured.
C. Verify that the user's desk phone device is listed as a controlled device in the Cisco UCM end user configuration
D. Verify that the device line configuration has Allow Control of Device from CTI enabled.

Answer: A

NEW QUESTION # 69
Which SAML component specifies the mapping of SAML assertion protocol message exchanges with standard messaging formats or communication protocols such as SOAP exchanges?

A. SAML profiles
B. SAML binding
C. SAML protocol
D. SAML assertion

Answer: B

NEW QUESTION # 70
Drag and drop the steps from the left into the correct order on the right that describes the flow of presence updates when a user manually sets the presence status in Cisco Jabber. Not all options are used.

Answer:

Explanation:

Explanation
Step 1 - A
Step 2 - B
Step 3 - D

https://www.ciscolive.com/c/dam/r/ciscolive/emea/docs/2019/pdf/BRKUCC-3347.pdf

NEW QUESTION # 71
......

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