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| Section | Weight | Objectives |
|---|---|---|
| Sales Productivity and Integration | 8% | - Collaboration and mobile solutions - Email and productivity tools integration - Third-party application integration |
| Consulting Practices | 7% | - Project lifecycle and delivery - Requirements gathering and analysis - Solution design and validation |
| Implementation Strategies | 15% | - Plan and manage implementation projects - Determine deployment and change management approaches - Evaluate declarative vs custom development options |
| Sales Lifecycle | 23% | - Build reports and dashboards for sales KPIs - Align solutions with business requirements, KPIs and challenges - Design sales and marketing processes - Apply Sales Cloud features and related products |
| Practical Application of Sales Cloud Expertise | 33% | - Security and sharing configuration - Account and contact management - Lead management and conversion - Territory management and forecasting - Opportunity management, products, price books and quotes |
| Data Management | 8% | - Data migration and integration planning - Data quality and scalability considerations - Manage large data volumes and cross-system data flows |
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질문 # 23
Sales managers at Cloud Kicks need to visualize all open opportunities based on the location of the related Account.
Which solution should a consultant recommend?
정답：C
설명：
Using Salesforce Maps, configure a Data Layer showing open opportunities is the best solution to meet the requirement of visualizing all open opportunities based on the location of the related Account. Salesforce Maps is a feature that allows users to view and manage their geographic data on an interactive map. A Data Layer is a layer of data that can be added to a map to show records from one or more objects based on filters and criteria. By using Salesforce Maps, configure a Data Layer showing open opportunities, Cloud Kicks sales representatives can see all open opportunities on a map based on the address fields of their related accounts, and perform actions such as creating tasks, logging calls, updating fields, etc.
질문 # 24
CORRECT TEXT
Explain a sales territory?
정답：
설명：
An
account sharing system that grants access based on characteristics of accounts.
질문 # 25
During a Discovery session at Cloud Kicks, a topic is highlighted that
How should the consultant proceed?
정답：D
설명：
* Defining and submitting a change order for the new items is the best way to proceed when a topic is highlighted that requires additional work outside of scope during a Discovery session at Cloud Kicks. A change order is a document that describes changes to an existing project scope, deliverables, timeline, costs, or responsibilities that have been agreed upon by both parties involved in a project. A change order also specifies how these changes will affect the original project plan and contract terms. By defining and submitting a change order for the new items, the consultant can ensure that Cloud Kicks is aware of and approves of the additional work required and how it will impact their project.
질문 # 26
Which of the following is good Chatter Etiquette? (Select all that apply)
정답：A,D
질문 # 27
What use cases would validate the use of leads in a Sales Cloud deployment?
정답：
설명：
1. Organization has a high volume of leads
2. There is a need to keep unqualified and prospect information separate from customer data
3. Leads require qualification between being assigned/ transferred to a sales rep
4. Lead quality requires validation
질문 # 28
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