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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: AppExchange | 3% | - Describe how to evaluate and install apps from AppExchange - Explain the security and trust considerations for AppExchange apps |
| Topic 2: Reporting & Analytics | 8% | - Create reports and dashboards - Explain and configure analytics capabilities - Given a scenario, determine which reporting tool to use |
| Topic 3: User Interface | 13% | - Configure Salesforce Mobile App and Lightning Console - Describe the UI capabilities and customization options available - Explain how to configure Lightning pages and the Lightning App Builder - Given a scenario, determine which UI features to use |
| Topic 4: Programmatic Development (Bonus - 17%) | 17% | - Describe when to use declarative vs. programmatic development - Explain the basics of Lightning Web Components (LWC) - Explain the basics of Apex and its use cases - Describe Salesforce APIs and when to use them |
| Topic 5: Security | 8% | - Configure org-level security settings and object-level access - Explain the security features available and when to apply them - Determine the appropriate sharing model for a given scenario |
| Topic 6: Process Automation | 13% | - Evaluate when to use declarative automation tools vs. programmatic tools - Explain how to use Flow to automate business logic - Given a scenario, design and configure Flow (Screen Flow, Autolaunched Flow) - Explain how to configure and use Workflow and Process Builder |
| Topic 7: Salesforce CRM Content | 5% | - Explain when and how to use Salesforce CRM Content - Configure and manage Salesforce CRM Content libraries |
| Topic 8: Environment Management & Deployment | 5% | - Determine the appropriate environment deployment model - Explain the options for moving metadata and data between environments - Explain the capabilities and constraints of Change Sets |
| Topic 9: Data Modeling | 10% | - Select the appropriate schema design for a given scenario - Determine the appropriate field type for a given scenario - Explain the capabilities of the different relationship types (lookup, master-detail) - Given a scenario, design and implement native Salesforce objects and relationships |
| Topic 10: Salesforce Fundamentals | 8% | - Given a scenario, identify the appropriate deployment approach - Determine appropriate licensing model for orgs - Explain the capabilities and constraints of the Salesforce platform |
| Topic 11: Mobile Administration | 5% | - Determine the appropriate mobile configuration for a given scenario - Configure the Salesforce Mobile App |
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NEW QUESTION # 53
Universal Containers (UC) has several picklist fields on the Account object Whose values are routinely modified to meet changing business requirements. Due to These revolving changes, UC has a high number of inactive picklist values that are Impacting system performance and user experience. What can the app builder do to alleviate this issue?
Answer: B
Explanation:
The correct answer is A because Salesforce provides the Establish upper bound on existing picklists option to protect picklist performance by limiting inactive picklist values. Salesforce documentation states that this setting runs a query to identify picklists with fewer than 4,000 inactive values and enforce the limit.
Why others are incorrect:
B is for reusing picklist values across fields, not reducing inactive picklist performance impact.
C would worsen the issue because it removes limits on inactive values.
D is too drastic and not the recommended Salesforce feature for this issue.
NEW QUESTION # 54
Due to the complexity of the Universal Containers sandbox release schedule and requirements, it is advised that change sets are used as often As possible to migrate from one environment to another. Which three common items can an app builder move when using a change set? Choose 3 answers
Answer: A,D,E
Explanation:
The correct answers are C. Custom object, D. Apex class, and E. Custom field.
Change sets are used to move metadata between related Salesforce environments, such as sandbox and production. Salesforce documentation confirms that change sets can migrate components such as custom objects, custom fields, and Apex classes. Salesforce also notes that custom fields can be migrated individually in a change set.
A . Web-to-lead is not one of the common metadata components normally selected as an item in this exam context.
B . Standard fields are standard Salesforce metadata and are not moved like custom fields in change sets.
NEW QUESTION # 55
An app builder installs an unmanaged package in a full copy sandbox that is an exact match for production, and now they are ready to install it in production. The app builder attempts to install the package in production, and it fails. Why did the package fail to install?
Answer: A
Explanation:
The correct answer is D. Apex unit test failures.
The option text says "Apps unit test failures," but the intended Salesforce answer is Apex unit test failures. When a package containing Apex is installed or deployed to production, Salesforce runs Apex tests. If the required tests fail, the package installation can fail. Salesforce documentation states that package installation involving Apex runs unit tests, and production deployments with Apex require tests to pass.
A, B, and C are not the best answers because the package already installed successfully in a Full Copy sandbox matching production. The most certification-relevant production failure reason is Apex test failure.
NEW QUESTION # 56
The Sales Operations team at AW Computing deletes accounts for a variety of reasons. The sales ops director is worried that the Sales team may delete accounts that sales reps are actively selling into. How should the app builder keep accounts with open opportunities from being deleted?
Answer: A
Explanation:
The correct answer is D. Create an Apex Trigger on the Account object.
The requirement is conditional: allow Account deletion generally, but block deletion when the Account has open Opportunities. A validation rule is not the correct tool because validation rules evaluate record data during save operations, while this requirement is specifically about preventing a delete operation.
An Apex before delete trigger can query related open Opportunities and call addError() on the Account record to stop the delete. Salesforce Apex documentation confirms that triggers can run before or after delete events, and trigger errors can prevent DML operations from completing.
A is incorrect because removing Delete permission blocks all Account deletion.
B is incorrect because removing the Delete button is not security and does not stop deletion through other channels.
C is incorrect because validation rules are not the right mechanism to block conditional deletes.
NEW QUESTION # 57
Duplicate management for Leads has been implemented at Universal Containers but it seems duplicate leads are still being created. The Org Wide Default (OWD) is set to "Private" for Leads.
Which two actions help prevent duplicate Leads from being created?
Choose 2 answers
Answer: C,D
Explanation:
A: Changing the Lead Matching Rule to 'Block on create' will directly prevent duplicates at the point of lead creation based on defined criteria.
Reference:
Salesforce Help - Duplicate Management
NEW QUESTION # 58
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