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| Certification Vendor: | APMG-International |
|---|---|
| Exam Name: | Agile Project Management (AgilePM®) Practitioner Exam |
| Exam Number: | AgilePM-Practitioner |
| Exam Duration: | 120 - 150 |
| Related Certifications: | Agile Project Management (AgilePM) Foundation |
| Available Languages: | German, Italian, Polish, English |
| Passing Score: | 50% (30/60 for v3; 40/80 for v2) |
| Exam Format: | Objective / Scenario-based questions, No negative marking, Open book (only official AgilePM manual allowed) |
| Certificate Validity Period: | Certification lifetime; Registered status valid 5 years |
| Exam Price: | approx. $450 - $550 USD (varies by region) |
| Real Exam Qty: | 4 scenario-based questions |
| Recommended Training: | APMG Accredited Training Organizations |
| Exam Registration: | APMG International Public Exam Portal |
| Sample Questions: | APMG-International AgilePM-Practitioner Sample Questions |
| Exam Way: | Online proctored or in-person at accredited centers |
| Pre Condition: | Must hold valid AgilePM Foundation certification (same version) |
| Official Syllabus URL: | https://apmg-international.com/product/agile-project-management-agilepm%C2%AE-certification |
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NEW QUESTION # 69
(Which 2 statements describe appropriate team behaviour for effective risk management?)
Answer: B,D
Explanation:
The correct answers are A and E .
In AgilePM, effective risk management depends on shared responsibility, continuous awareness, and proactive behaviour across the whole team. Risk is not something handled only by one role, one document, or one event. It is woven into the way the team works every day.
Why A is correct
"Team members should adopt a collaborative mindset, sharing responsibility for identifying and mitigating risks." This aligns strongly with AgilePM. Risks emerge from many areas:
* business priorities,
* technical feasibility,
* compliance,
* dependencies,
* stakeholder engagement,
* and delivery constraints.
Because of that, the best way to manage risk is for the team to work collaboratively and raise concerns early.
Different people see different risks:
* Mira may see value or prioritization risk,
* Sukra may see architecture or integration risk,
* Hira may see coordination or dependency risk,
* Wanida may see compliance risk,
* Developers may see delivery feasibility risks.
AgilePM encourages a culture where risks are surfaced openly and addressed together rather than left to a single person.
Why E is correct
"Risk management should be proactive and part of daily activities, not a separate process." This is also a core AgilePM principle. Risk management is most effective when it is:
* continuous,
* visible,
* built into team discussions,
* and handled as part of normal delivery activity.
That means risks should be considered during:
* planning,
* backlog discussions,
* reviews,
* daily collaboration,
* dependency conversations,
* and stakeholder feedback.
AgilePM does not treat risk as something only reviewed in occasional formal meetings. The team should be alert to emerging issues and respond before they become major problems.
Why the other options are incorrect
B). Hira should have sole responsibility for managing all risks with clear accountability.
This is incorrect. Hira, as Project Manager, has an important role in coordinating risk management, but AgilePM does not place all risk responsibility on one person. Risk management is shared across business, technical, and delivery roles.
C). Developers should resolve all risks collaboratively and promptly without escalation.
This is incorrect because some risks should be escalated. AgilePM encourages teams to resolve issues at the right level, but not to avoid escalation when broader decisions, sponsorship, governance, or cross-team intervention are needed.
D). Sukra Aroon should handle all technical risks independently to ensure the solution is fit for purpose.
This is incorrect because even technical risks often require collaboration. Sukra contributes architectural leadership, but technical risks may affect priorities, cost, compliance, usability, and business outcomes, so they should not be handled in isolation.
AgilePM perspective
AgilePM supports team behaviour where:
* everyone is alert to risk,
* risks are discussed early,
* people collaborate across roles,
* escalation happens when needed,
* and risk thinking is part of everyday delivery.
So the two statements that best describe appropriate team behaviour for effective risk management are:
A, E
NEW QUESTION # 70
The change management team is creating the change analytics strategy for the change programme.
Below is an extract of recipients, measures and source data that have been proposed.
Answer the following question about the sources of conflict in change
situations.
Column 1 is a list of statements about sources of conflict in change situations.
Column 2 contains the names of the eight sources of conflict identified by Art Bell and Brett Hart. For each statement in Column 1, select from Column 2 the source of conflict to which it MOST relates. Each selection from Column 2 can be used once, more than once or not at all.
Answer:
Explanation:
Explanation:
In the UniCo case, the organization is undergoing significant changes that involve integrating the Selco team, revising internal processes, and preparing staff for a shift to mobile applications. Sources of conflict during such organizational change include misunderstandings, role ambiguity, and resistance to changes in work styles or policies.
Revised Answers (aligned with the UniCo case):
1. Instructions are understood by different people in different ways, influenced by their unique personal background.
C: Perceptions
In the UniCo scenario, perceptions are a key source of conflict, especially between the long-standing UniCo staff and the Selco team. For example, different views on the importance of the rebranding efforts reflect how unique personal backgrounds influence perceptions.
2. The revision of internal processes or systems has caused a lack of clarity on the responsibilities for certain tasks, resulting in activities being overlooked or duplicated.
F: Roles
This aligns with the UniCo case where process revisions are required to integrate Selco staff and adjust to the new business focus. A lack of clarity in responsibilities-like how teams should collaborate on mobile applications-creates role-based conflict.
3. Instructions on the project are given by different people using different levels of planning, formality, and decision-making approaches.
B: Styles
In the UniCo scenario, the cultural differences between the dynamic, fast-paced Selco team and the more structured UniCo team highlight conflicting work styles, which may result in tension during decision-making and task execution.
4. The parties involved are continually making amendments and extensions to delivery deadlines to accommodate the changing environment.
H: Unpredictable policies
In UniCo, the organizational changes, such as the relocation of the Selco staff and the integration of operational processes, require frequent adjustments. This creates uncertainty and frustration, which are classic symptoms of conflict due to unpredictable policies.
NEW QUESTION # 71
Which 2 actions should the Workshop Facilitator take to implement the new Must Have requirement?
Answer: B,C
Explanation:
Topic 2, Hoy Hall Hotel Refurbishment Project
Scenario:
Hoy Hall Hotel Refurbishment Project
(Note:
Hoy Hall, a historic, timber-framed building dating from the 17th century, was originally the residence of the Lords of the Manor of Hoytown. The building is registered as a Heritage Building of Special Interest and is subject to restrictions in terms of development. Used as a hotel for over a century, it has recently fallen into disrepair, and for two years it has been completely unused, accelerating its deterioration. The local community has formed the Action Group " Hoy for Hoy Hall " to save the building, and wants to be closely involved in its future success.
After much discussion Hoy Hall has been purchased by Architecture Angels (AA), a small company whose directors are experienced hoteliers. Five years ago they decided to move into the property renovation business and have recently restored two other similarly-endangered buildings for use as hotels.
Architecture Angels are keen to both support local businesses and to have local people run their hotels, giving them a significant amount of autonomy to do this.
To maintain core consistency, the hotels use Architecture Angels ' Head Office services, such as IT operations, accounting, payroll, stocktaking, compliance, human resources and property management. The Head Office is based 80 miles from Hoy Hall.
Recently Architecture Angels commenced an Agile project to renovate Hoy Hall, which has a large downstairs hall and reception area, and 20 potential bedrooms upstairs. The roof requires extensive repairs and the electrical and plumbing installations require complete replacement. The 40 acres of land around the site are overgrown and need to be restored, and the driveway needs re-laying.
In the hotel industry, the trend for direct customer bookings via the internet has had a major impact on the growth of those hotels with this facility. Online booking now accounts for around 80% of room bookings, with only 20% being made via walk-in and telephone enquiries. Before Hoy Hall can open for business, a reservation system must be fully operational.
Architecture Angels use contractors to manage such work and have good
relationships with two local companies: Timber Tigers (TT) who will handle the internal works, and Earth Excavations (EE) who will handle the gardens.
A Project Manager, who has since left the company, started the Feasibility phase. This phase has been continued by the Senior Management Team, which consists of the Sales, Marketing, and Finance Directors and the Chief Executive.
This was scheduled to take a month and has almost been completed. A
Feasibility Assessment has been produced. An Outline Business Case has been completed which assessed the project as being viable.
The Architecture Angels Senior Management Team will be responsible for
Steering the project.
The table below shows the appointments planned for the project team and is subject to change.
Additional Information:
The project is approaching the end of Feasibility. The original Project Manager was involved in drafting a Delivery Plan for the project but not in the outline refurbishment options.
The Senior Management Team generated several options for the refurbishment.
All the options included a landscaping solution for the gardens and re-laying of the driveway, as the solution will not be acceptable without these. However, the best solution for the refurbishment is still under debate. The new Project Manager has suggested that a Feasibility Prototype could consist of paper-based drawings for each option. The " Hoy for Hoy Hall " Action Group thinks that a physically-built representation is mandatory for a prototype and wants a small-scale model of the recommendation for the building. The time available to produce this, however, is limited.
Contracts for resources have not yet been signed and will be postponed until the chosen outline solution has been agreed.
NEW QUESTION # 72
One member of the Customer Services team has been chatting informally to some Sales co-workers. They felt that the Sales process changes are causing more work for Customer Services and that the whole customer experience has now been compromised.
Which 2 actions by the Sales Director are the MOST appropriate when responding to this type of resistance?
Answer: C,D
Explanation:
Comprehensive and Detailed Step-by-Step Explanation:
Context from UniCo Scenario:
The Sales staff at UniCo are resistant to changes related to the company's new strategic focus on mobile applications. The concern raised here involves Customer Services staff feeling overburdened and Sales staff perceiving the changes as impacting customer experience negatively. This type of resistance reflects miscommunication, lack of engagement, and uncertainty-key elements that require addressing.
Analysis of Each Option:
* A. Do nothing and allow the informal view to circulate, knowing it will eventually be proved wrong.
* This is not appropriate as it fails to address resistance proactively, which may lead to low morale, increased misunderstandings, and further negativity among teams. The AgilePM framework emphasizes collaboration and communication over passive approaches to resistance management.
* Rejected.
* B. Include the member of Customer Services in the planning of the sales process changes to reduce disruption.
* This approach directly engages the affected parties (Customer Services staff) by involving them in planning. It fosters ownership, reduces resistance, and creates solutions that are practical and inclusive. Aligning this action with AgilePM principles ensures engagement of stakeholders in the change process, which is key to minimizing disruption.
* Selected.
* C. Invite Sales staff to help with planning the next phase of internal Sales training for the process changes.
* While involving Sales staff is useful, the issue here centers around Customer Services staff concerns about disruption and added workload. This option fails to address the root cause of the resistance.
* Rejected.
* D. Counter the informal views by inviting the Change Manager to explain the changes at the next Sales staff meeting.
* This action ensures that informal resistance is addressed through formal communication channels.
By providing clarity and transparency about the Sales process changes, this approach prevents misunderstanding and builds alignment across teams. AgilePM emphasizes the importance of clear communication to manage resistance.
* Selected.
* E. Revisit the Stakeholder mapping work to ensure that the engagement of parties affected by the Sales changes is accurate.
* Stakeholder mapping is a strategic action but may not immediately address the informal resistance in question. The issue at hand requires immediate communication and engagement rather than long-term structural adjustments.
* Rejected.
Why B and D Are Correct:
* Inclusion in Planning (B):
* Including Customer Services staff in planning ensures their concerns are heard and integrated into the solutions. This aligns with AgilePM's focus on stakeholder collaboration and engagement to reduce resistance.
* Clear Communication via the Change Manager (D):
* Inviting the Change Manager provides an authoritative and transparent explanation of the changes. This aligns with AgilePM's emphasis on using regular communication to manage resistance and mitigate informal, negative narratives.
References to AgilePM Framework:
* Stakeholder Engagement:
* AgilePM highlights involving stakeholders in planning as essential for building trust and reducing resistance to change. (AgilePM Practitioner Guide, Chapter 9: Stakeholder Engagement)
* Transparent Communication:
* AgilePM emphasizes clarity and frequent communication to manage resistance effectively. Using formal channels ensures alignment and prevents misinformation from spreading. (AgilePM Practitioner Guide, Chapter 11: Managing People)
* Proactive Resistance Management:
* AgilePM promotes proactive actions (like engaging affected staff and using formal communication) rather than passive approaches to manage resistance. (AgilePM Practitioner Guide, Chapter 12: Change Management)
NEW QUESTION # 73
How should the Project Manager assist the plumbers to deliver the plumbing?
Answer: A
NEW QUESTION # 74
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