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| Section | Weight | Objectives |
|---|---|---|
| IT Resources | 15% | - Application Resources
|
| Governance of Enterprise IT | 25% | - Risk Management
|
| Value Optimization | 10% | - Cost Optimization
|
| Risk Optimization | 30% | - Compliance and Assurance
|
| Benefits Realization | 20% | - Portfolio Optimization
|
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NEW QUESTION # 308
An enterprise's board of directors is developing a strategy change. Although the strategy is not finalized, the board recognizes the need for IT to be responsive. Which of the following is the FIRST step to prepare for this change?
Answer: B
Explanation:
This is because IT is a key enabler and driver of business strategy, and it needs to understand and align with the strategic vision, goals, and priorities of the enterprise1. By ensuring IT has knowledgeable representation and is included in the strategic planning process, the enterprise can:
Leverage IT's expertise and insights to identify and evaluate the opportunities and challenges of the strategy change1 Ensure IT's readiness and capability to support and execute the strategy change1 Avoid any gaps or misalignments between IT and business expectations and requirements1 Foster a collaborative and supportive relationship between IT and business stakeholders1 B: Increase the IT budget and approve an IT staff level increase to ensure resource availability for the strategy change. This is not the first step to prepare for the change in the enterprise's board of directors' strategy, as it may be premature or unnecessary to do so without a clear understanding and agreement of the scope, impact, and implications of the strategy change. Increasing the IT budget and staff level may also create inefficiencies or wastages if they are not aligned with the actual needs and priorities of the strategy change2.
C: Initiate an IT service awareness campaign to business system owners and implement service level agreements (SLAs). This is not the first step to prepare for the change in the enterprise's board of directors' strategy, as it may not be relevant or effective to do so without a clear definition and communication of the strategy change. Initiating an IT service awareness campaign and implementing SLAs are more related to the delivery and management of IT services, rather than the planning and alignment of IT strategy3.
D: Outsource both IT operations and IT development and implement controls based on a standardized framework. This is not the first step to prepare for the change in the enterprise's board of directors' strategy, as it may introduce new risks and challenges for IT governance, such as loss of control, dependency, compatibility, security, compliance, and cost issues4. Outsourcing both IT operations and development may also reduce the involvement and ownership of IT in the strategic planning process, which could affect its alignment and responsiveness to the strategy change4. Outsourcing should be carefully considered and evaluated based on the specific needs and circumstances of the enterprise, and should be complemented by a robust governance and management framework4.
NEW QUESTION # 309
In which of the following types of biases does the data collection itself interfere with the process it is measuring?
Answer: C
NEW QUESTION # 310
In a large enterprise, which of the following is the BEST approach to enable effective communication to senior management regarding the project status for a strategic enterprise resource management system implementation?
Answer: B
Explanation:
A steering committee involving business and IT is the best approach to enable effective communication to senior management regarding the project status for a strategic enterprise resource management system implementation. This is because a steering committee is a group of senior executives, stakeholders, and experts who provide strategic direction, guidance, and oversight for the project1. A steering committee can help to:
* Communicate the project vision, goals, benefits, and risks to senior management and other stakeholders1
* Monitor and review the project progress, performance, quality, and deliverables1
* Resolve any issues, conflicts, or changes that may arise during the project1
* Ensure the alignment of the project with the business strategy, objectives, and priorities1
* Provide support, resources, and sponsorship for the project1
A steering committee involving business and IT can ensure that both the functional and technical aspects of the project are well represented and communicated to senior management. This can help to avoid any misunderstandings, gaps, or misalignments between the business and IT perspectives. A steering committee can also facilitate effective communication among senior management, project team, and other stakeholders, and foster a collaborative and supportive environment for the project success2.
The other options, project management office with business and IT representatives, weekly project reports reviewed by business and IT management, and project status updates on the intranet are not as effective as a steering committee for enabling communication to senior management regarding the project status. A project management office is a centralized unit that provides standards, methodologies, tools, and support for project management3. A project management office can help to improve the efficiency and consistency of project delivery, but it does not have the authority or responsibility to communicate directly with senior management or influence their decisions3. Weekly project reports are documents that summarize the progress, performance, issues, and risks of a project in a given period4. Weekly project reports can help to keep senior management informed of the project status, but they may not be sufficient to address their concerns or expectations. Weekly project reports may also be too frequent or detailed for senior management who may prefer a higher-level or less frequent view of the project4. Project status updates on the intranet are web-based messages that provide information about the current state of a project5. Project status updates on the intranet can help to increase the visibility and transparency of the project status to senior management and other stakeholders, but they may not be effective in engaging them or soliciting their feedback. Project status updates on the intranet may also be overlooked or ignored by senior management who may have limited time or access to the intranet5. References
:= What is a Project Steering Committee? | Clarizen, How To Run An Effective Steering Committee Meeting
- BrightWork, What Is a Project Management Office (PMO)? | Smartsheet, How To Write A Project Status Report: The Ultimate Guide, Project Status Update Email Sample : Templates and Examples
NEW QUESTION # 311
Which of the following aspects of IT governance BEST addresses the potential intellectual property implications of a cloud service provider having a database in another country?
Answer: C
Explanation:
Data management is the aspect of IT governance that BEST addresses the potential intellectual property implications of a cloud service provider having a database in another country. Data management involves defining and implementing policies and processes for the effective and efficient acquisition, storage, distribution, usage, and disposal of data in alignment with business objectives and regulatory requirements1. Data management also includes ensuring the protection of data quality, integrity, availability, confidentiality, and ownership1. Therefore, data management can help mitigate the risks of intellectual property infringement, theft, or misuse that may arise from storing data in a foreign jurisdiction with different legal and regulatory frameworks23. Reference:= CGEIT Review Manual (Digital Version), Chapter 4: Value Optimization, Section 4.2: IT Value Delivery, Subsection 4.2.3: IT Resource Management, Page 123 CGEIT Review Manual (Print Version), Chapter 4: Value Optimization, Section 4.2: IT Value Delivery, Subsection 4.2.3: IT Resource Management, Page 123 Cloud computing: A brief overview of intellectual property issues "in the cloud" - Lexology2 Protecting Intellectual Property in the Cloud - WIPO
NEW QUESTION # 312
A regulatory audit assessed an enterprise's main transactional application as noncompliant. In addition to fines and required corrections, an agreement was reached to implement a set of governance controls over IT.
Accountability for these controls is BEST assigned to which of the following?
Answer: C
NEW QUESTION # 313
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