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| Section | Weight | Objectives |
|---|---|---|
| Leveraging Adjacent Roles and Skills | 19% | - Integrate design thinking with other disciplines - Collaborate with product, UX, technical, and business teams - Apply systems thinking and human-centered approaches - Facilitate co-creation and stakeholder engagement |
| Value Design | 32% | - Advocate for ethics and values in design decisions - Evaluate feasibility, desirability, and viability of solutions - Defend strategic rationale and alignment with business/user needs - Connect user needs to Salesforce capabilities |
| Intangible Deliverables | 26% | - Influence decision-making and guide solution direction - Build alignment and consensus across stakeholders - Develop strategic narratives and vision communication - Foster collaborative relationships and cross-functional work |
| Tools and Artifacts | 23% | - Select and apply appropriate strategy design tools - Create and communicate tangible design deliverables - Use frameworks to structure problem-solving and decision-making - Document and share design rationale effectively |
>> Certified-Strategy-Designer基礎問題集 <<
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質問 # 132
Cloud Kicks' product team is focused on a new business casual clothing line that they think will account for over half of the company's revenue in the future.
Which trend should influence desirability the most?
正解：B
解説：
Explanation
The most influential trend for desirability in designing a new business casual clothing line is hybrid work emphasizing the need for color and comfort, as this reflects the changing preferences and expectations of customers in a post-pandemic world. Digital product passports to help prevent counterfeiting or supply chain issues that delay product availability are not trends that affect desirability directly, but rather trust and availability.
質問 # 133
A strategy designer is leading a project to reimagine in-app communication form. The CIO is a key decision maker but appears to be neutral-and even, at times, a detractor to the project.
What should the designer do to gain their alignment?
正解：A
解説：
Explanation
The best way to gain alignment from a key decision maker who is neutral or detracting from a project is to set up a conversation with them to name the challenge and listen to their objections, as this shows respect and empathy and allows for mutual understanding and feedback. Asking the sponsor to speak to them on behalf of the project or emailing them reiterating project status may not address their concerns or motivations effectively.
質問 # 134
A strategy designer proposes a multi-step strategy to reach the ultimate goal of making Cloud Kicks a net-zero company. The first step includes analyzing emissions and integrating data-driven insights into operational planning to reduce the carbon footprint of logistics. Each subsequent step builds on prior work and increases measurable progress until the goal is reached.
Which tool should the designer use to connect short-term efforts with long-term impact goals?
正解：A
解説：
An impact ladder is a strategic tool used to map out the connection between short-term actions and long-term goals. It helps in visualizing how initial steps, such as reducing emissions in logistics, contribute to the overarching objective of achieving net-zero status, ensuring that each phase of the strategy builds towards the ultimate goal.
質問 # 135
Cloud Kicks' sales team is reporting an increased rate of churn. The Support team is frequently bombarded with customer requests for less complicated user experience. The development team sees the risk in changing a mature product.
What should a strategy designer recommend to help create alignment between the team?
正解：B
解説：
The best recommendation to help create alignment between the team is to share stories from customer research to create a common understanding of challenges, as this helps empathize with the customer pain points and needs and foster a user-centric mindset. Creating a prioritized product roadmap or defining acceptance criteria and testing may not address the root cause of the misalignment or the complexity of the user experience.
質問 # 136
Cloud Kicks would like to use a business model canvas to evaluate the desirability, viability, and feasibility of a new service and identify a business model that will justify pursuing the idea.
Which part of the business model canvas represents desirability?
正解：B
解説：
The value proposition is the part of the business model canvas that represents desirability. It describes the value that the product or service offers to the customer segments, and how it solves their problems or satisfies their needs. Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/create-a-business-model-canvas
質問 # 137
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多くの人々は高い難度のIT認証試験に合格するのは専門の知識が必要だと思います。それは確かにそうですが、その知識を身につけることは難しくないとといわれています。IT業界ではさらに強くなるために強い専門知識が必要です。Salesforce Certified-Strategy-Designer認証試験に合格することが簡単ではなくて、Salesforce Certified-Strategy-Designer証明書は君にとってはIT業界に入るの一つの手づるになるかもしれません。しかし必ずしも大量の時間とエネルギーで復習しなくて、弊社が丹精にできあがった問題集を使って、試験なんて問題ではありません。
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