그리고 DumpTOP BA-201 시험 문제집의 전체 버전을 클라우드 저장소에서 다운로드할 수 있습니다: https://drive.google.com/open?id=1ok2oRBetJXROFRAIRfJXNhSQE0UzmNnd
DumpTOP 에서 제공해드리는 Salesforce인증BA-201시험덤프자료를 구입하시면 퍼펙트한 구매후 서비스를 약속드립니다. DumpTOP에서 제공해드리는 덤프는 IT업계 유명인사들이 자신들의 노하우와 경험을 토대로 하여 실제 출제되는 시험문제를 연구하여 제작한 최고품질의 덤프자료입니다. Salesforce인증BA-201시험은DumpTOP 표Salesforce인증BA-201덤프자료로 시험준비를 하시면 시험패스는 아주 간단하게 할수 있습니다. 구매하기전 PDF버전 무료샘플을 다운받아 공부하세요.
| Section | Weight | Objectives |
|---|---|---|
| Collaboration with Stakeholders | 23% | - Build consensus on requirements and solutions - Manage stakeholder expectations and priorities - Facilitate communication between business and technical teams - Conduct effective meetings and presentations |
| Business Process Mapping | 17% | - Create process flow diagrams and documentation - Map current and future business processes - Identify process gaps and improvement opportunities - Analyze impact of changes on stakeholders |
| User Story Development | 20% | - Define acceptance criteria for user stories - Write clear and actionable user stories - Break down epics into manageable user stories - Manage user story backlog and prioritization |
| Customer Discovery | 17% | - Conduct stakeholder interviews and workshops - Identify business needs, pain points, and objectives - Analyze current state and future state processes - Document business requirements and user stories |
| Requirements Management | 23% | - Prioritize requirements based on business value - Manage requirements traceability - Validate and verify requirements with stakeholders - Elicit and document functional and non-functional requirements |
>> Salesforce BA-201인증시험대비 공부문제 <<
IT인증자격증을 취득하려고 마음먹었으면 끝까지 도전해봐야 합니다. Salesforce인증 BA-201시험이 아무리 어려워도DumpTOP의Salesforce인증 BA-201덤프가 동반해주면 시험이 쉬워지는 법은 많이 알려져 있습니다. DumpTOP의Salesforce인증 BA-201덤프는 100% 패스보장 가능한 덤프자료입니다.한번만 믿어주시고DumpTOP제품으로 가면 시험패스는 식은 죽 먹기처럼 간단합니다.
질문 # 173
Northern Trail Outfitters is starting a project to implement Service Cloud for the customer service department.
Which activity should be handled by a business analyst assigned to this project?
정답：B
설명：
A business analyst assigned to a Service Cloud project should understand the current business processes and document the existing functionality of the customer service department. This will help them identify the gaps, pain points, and opportunities for improvement. Working with Salesforce to purchase the necessary licenses is a task for the project manager or sponsor. Managing existing Salesforce applications and activities is a task for the administrator or developer. References: https://trailhead.salesforce.com/content/learn/modules
/salesforce-business-analyst-certification-prep/customer-discovery https://trailhead.salesforce.com/content
/learn/modules/salesforce-business-analyst-certification-prep/business-process-mapping
질문 # 174
The business analyst (BA) at Northern Trail Outfitters recently configured a feature on Opportunities for the sales team. The BA plans to gather feedback from a small group of end users before rolling out the feature to the entire company.
What should the BA do to present this information?
정답：B
설명：
The best way for the business analyst to present the new feature on Opportunities to a small group of end users is to demo the new feature. A demo is a presentation that shows how a feature works or looks like in Salesforce. It can help the business analyst gather feedback from end users, validate the solution, and drive user adoption. Sharing user stories about the feature may be too abstract or vague for end users to understand or evaluate the feature. Creating a feature manual may be too detailed or technical for end users to appreciate or use the feature. References: https://trailhead.salesforce.com/content/learn/modules/salesforce-business- analyst-certification-prep/user-stories https://trailhead.salesforce.com/content/learn/modules/salesforce- business-analyst-certification-prep/user-acceptance
질문 # 175
Universal Containers (UC) needs a Quip template to create Account plans. UC's business analyst has been tasked with documenting requirements for this initiative. During one of the business requirements gathering sessions, a sales manager notes that it's important the new template is user-friendly and only accessible to the account team.
Which option captures this requirement?
정답：B
설명：
The option that captures this requirement is "Make the template user-friendly and accessible only by members of the account team." This option clearly states what needs to be done (make the template user-friendly and accessible) and who it is for (members of the account team). The other options are either incomplete or irrelevant. Option B does not specify what needs to be done or who it is for. Option C does not specify what needs to be done or why it is important. References: https://trailhead.salesforce.com/en/content/learn/modules
/business-analysis-requirements/understand-requirements
질문 # 176
Cloud Kicks has assembled a new product team to launch a brand ambassador partner portal in Experience Cloud. The team is debating various ways to document the requirements. The business analyst recommends writing user stories within the Agile methodology.
What is the benefit of creating user stories when documenting project requirements?
정답：B
설명：
User stories are short descriptions of a feature or functionality from the perspective of an end user. They follow the format "As a <who>, I want <what>, so that <why>". The who is the user role or persona who will benefit from the feature or functionality. The what is the feature or functionality that the user wants or needs.
The why is the benefit or value that the user will get from the feature or functionality. User stories help translate requirements in a way that shows a product's value to the end user and helps prioritize and validate them. User stories do not provide specific details about a product early in the development lifecycle because they are usually high-level and flexible. User stories do not decrease the need for collaboration within a product team throughout the project because they require constant communication and feedback among stakeholders, developers, and testers. References: 1 https://parquet.dev/a-guide-to-salesforce-user-acceptance- testing/
질문 # 177
During a Service Cloud implementation at Cloud Kicks, the business analyst (BA) reviewed the user acceptance testing and identified results that conflict with the functionality that was requested, While the testing was error-free, business stakeholders indicted that values in reports and the layout of screens were unexpected.
What should the BA do next?
정답：A
설명：
After reviewing the user acceptance testing results, the business analyst should present recommendations from testing to determine if improvements should be made to the underlying implementation. Recommendations are suggestions or proposals on how to enhance or modify the solution based on the feedback and findings from testing. They should be prioritized according to their impact, urgency, and feasibility. The business analyst should collaborate with stakeholders, developers, and testers to review and evaluate the recommendations and decide which ones should be implemented before deploying the solution to production.
Running testing again, ensuring the scripts reflect expectations and business processes match functionality, is not a good option because it does not address the root cause of why the functionality was different from what was requested. Decomposing and modeling the business processes, and identifying testing procedures to calculate new values, is not a good option because it does not involve the stakeholders or developers in finding solutions. References: 1 https://trailhead.salesforce.com/en/content/learn/modules/user-acceptance- testing-video/learn-about-user-acceptance-testing
질문 # 178
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BA-201유효한 시험대비자료: https://www.dumptop.com/Salesforce/BA-201-dump.html
그리고 DumpTOP BA-201 시험 문제집의 전체 버전을 클라우드 저장소에서 다운로드할 수 있습니다: https://drive.google.com/open?id=1ok2oRBetJXROFRAIRfJXNhSQE0UzmNnd