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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Analytics and Reporting | 6% | - Retail execution KPIs - Shelf share analysis - Compliance tracking |
| Topic 2: Integrations | 6% | - Master data management - Integration with external systems - Data synchronization |
| Topic 3: Visit Planning | 6% | - Visit templates - Territory management - Route planning |
| Topic 4: Visit Execution | 36% | - Promotion Check - Inventory Check - Planogram Check - Custom Task - Direct Store Delivery - Surveys |
| Topic 5: Data Setup | 36% | - Product Setup - Promotion Setup - Action Plan Setup - Planogram Setup - Retail Store KPI Setup - Store Setup |
| Topic 6: Platform | 10% | - Platform features relevant to Consumer Goods Cloud - Mobile capabilities |
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NEW QUESTION # 50
Where would a Consumer Goods Cloud Admin need to establish the expected value for the planogram metrics?
Answer: A
Explanation:
The object where a Consumer Goods Cloud Admin needs to establish the expected value for the planogram metrics is Assessment Indicator Definition. A planogram is a visual representation of how products should be arranged on a shelf. A planogram metric is a measure of how well the actual shelf image matches the expected planogram image. An Assessment Indicator Definition is an object that defines an indicator or metric that can be used to assess the performance or compliance of a retail store or an action plan task. By creating an Assessment Indicator Definition for the planogram metric, such as out of stock, share of shelf, or SKU facings, an admin can establish the expected value for that metric and use it to calculate the actual value based on the shelf image. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 23-24.
NEW QUESTION # 51
Which are the two primary use cases for performing an in-store survey?
Answer: B,D
Explanation:
Two primary use cases for performing an in-store survey are:
Gathering feedback from customers, consumers, shoppers, and staff. An in-store survey can be used to collect feedback from various stakeholders who interact with the products or services offered by the consumer goods company. For example, an in-store survey can ask customers about their satisfaction, preferences, or suggestions; consumers about their awareness, perception, or loyalty; shoppers about their behavior, motivation, or barriers; and staff about their challenges, needs, or opinions.
Gathering data on promotions, inventory requirements and product quality. An in-store survey can be used to collect data on various aspects of the product performance and availability in the retail store. For example, an in-store survey can ask about the compliance, effectiveness, or impact of promotions; the demand, supply, or replenishment of inventory; and the condition, quality, or issues of products
NEW QUESTION # 52
Alpine, a Consumer Goods company, is launching a new division dedicated to fresh baked breads delivered to restaurants and groceries. In an effort to move product rapidly and pick up new clients they need to extend their current customer onboarding process to allow field reps to onboard new customers while on their daily route. Which option is a best practice to complete this requirement ?
Answer: C
Explanation:
The Click2Create function is a feature of Consumer Goods Cloud that allows a field rep to create a new retail store record from the mobile app by tapping on a point of interest on a map. This function automatically fills in the address fields with the data from the map and also allows the field rep to attach a follow up case or lead to onboard the outlet on an onboarding journey. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 34-35.
NEW QUESTION # 53
ABC Telecom offers advanced B2B connectivity products to companies with multiple service accounts, hundreds of quotes, and an average of 1,000 line items per quote.
Which application suite supports this scenario?
Answer: D
Explanation:
In Salesforce Industries (formerly Vlocity), large-scale B2B quoting scenarios-especially those involving multiple service accounts, hundreds of simultaneous quotes, and high-volume line-item configurations-are supported by the Enterprise Sales Management (ESM) application suite. Public Salesforce Industries resources describe ESM as the solution specifically engineered for complex B2B sales cycles, high-volume quoting, and enterprise-level product configuration.
ESM extends the functionality of Industries CPQ to support "high-line-item quoting environments," allowing sales teams to manage thousands of products, hierarchical product bundles, account-specific pricing, and approval workflows. It is optimized for organizations selling advanced connectivity solutions, WAN, MPLS, SD-WAN, Dedicated Internet, and other enterprise-grade telecom services-exactly the type of offerings ABC Telecom delivers.
Salesforce's public feature descriptions highlight that ESM supports:
Large quoting volumes (hundreds of quotes per customer)
Complex commercial hierarchies (B2B enterprise accounts with multiple service locations) Scalable CPQ performance for 1,000+ line items Enterprise contract, pricing, and proposal workflows Multi-site, multi-service configuration Other choices do not fit:
Advertising Sales Management focuses on media/advertising inventory buys.
Mobile Subscription Management is for B2C mobile postpaid/prepaid subscriptions.
Subscriber Lifecycle Management manages consumer subscriber journeys, not enterprise B2B quoting.
Thus, for ABC Telecom's enterprise customer scenario with large, complex quotes, Enterprise Sales Management is the correct and Salesforce-aligned solution.
NEW QUESTION # 54
Which option can be performed by using salesforce Maps with Consumer Goods Cloud?
Answer: D
Explanation:
Salesforce Maps integrated with Consumer Goods Cloud allows the creation of layers of Retail Stores, aiding in geographical and spatial analysis for field operations.
NEW QUESTION # 55
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