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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Meter and Usage Management | 20% | - Usage data processing and analytics - Meter lifecycle management - Meter data integration - Service point and premise management |
| Topic 2: Energy and Utilities Cloud Configuration | 25% | - Configuring industry-specific features - Integration with other Salesforce products - Setting up Energy and Utilities Cloud - Customizing page layouts and record types |
| Topic 3: Energy and Utilities Cloud Overview | 15% | - Industry overview and business challenges - Key use cases for utilities companies - Energy and Utilities Cloud features and capabilities |
| Topic 4: Energy and Utilities Cloud Data Model | 20% | - Data relationships and hierarchies - Meter data management - Standard and custom objects for Energy and Utilities Cloud - Account and contact model for utilities |
| Topic 5: Service and Support Processes | 20% | - Service order and work order management - Customer engagement and self-service portals - Case management for utilities - Outage management and restoration processes |
>> Latest Energy-and-Utilities-Cloud Exam Guide <<
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NEW QUESTION # 21
An energy company wants to integrate its current Product Catalog legacy system with its Salesforce org.
which uses Industries CPQ. In this API. all products require a Product type, which can be one of four values:
Energy, Batteries. Measurement, or Solar Panels This information must be captured in Salesforce and be easily searchable in the org to be sent to the system.
What is the recommended way to design it in Energy and Utilities Cloud?
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