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| Section | Weight | Objectives |
|---|---|---|
| Object Manager and Lightning App Builder | 20% | - Page Customization
|
| Workflow and Process Automation | 16% | - Automation Tools
|
| Data and Analytics Management | 14% | - Data Management
|
| Productivity and Collaboration | 7% | - Collaboration Tools
|
| Sales and Marketing Applications | 12% | - Sales Productivity
|
| Configuration and Setup | 20% | - User Interface Configuration
|
| Service and Support Applications | 11% | - Customer Support
|
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119. Frage
The Sales manager at DreamHouse Realty wants the sales users to have a quick way to view and edit the Opportunities in their pipeline expected to close in the next 90 days.
What should an administrator do to accomplish this request?
Antwort: C
Begründung:
Explanation
A list view is a feature that allows users to filter and display records based on certain criteria and fields. A Kanban view is a feature that allows users to view records as cards organized by columns that represent stages in a process such as opportunity stages or case statuses. Users can switch between list view and Kanban view by clicking on a toggle button on any object tab that supports Kanban view such as opportunities or cases.
Users can also edit records by dragging and dropping cards from onecolumn to another or by clicking on an inline edit icon on each card. In this case, the administrator can create a list view on the opportunity object that filters opportunities by expected close date in the next 90 days; and recommend users switch the view to Kanban to edit opportunities by drag and drop. References:
https://help.salesforce.com/s/articleView?id=sf.lex_list_views.htm&type=5https://help.salesforce.com/s/articleV
120. Frage
Cloud Kicks has a custom object called Shipments. The Company wants to see all the shipment items from an Account page. When an Account is deleted, the shipments should remain.
What type of relationship should the administrator make between Shipments and Account?
Antwort: D
Begründung:
Explanation
A lookup relationship is a type of relationship that links two objects together, but does not affect security or deletion. It can be used to create a relationship between shipments and accounts where shipments should have a lookup to accounts; this way, shipments can show related account information on their records, but when an account is deleted, the shipments remain. Accounts should have a lookup to shipments is not a valid option because it does not match the requirement of seeing all shipment items from an account page; it would show related account information on shipment records instead. Shipments should have a master-detail to accounts or accounts should have a master-detail to shipments are not valid options either because they do not match the requirement of keeping shipments when an account is deleted; they would delete shipments along with their master account records. References:
https://help.salesforce.com/s/articleView?id=sf.relationships_lookup.htm&type=5
121. Frage
Northern Trail Outfitters wants to calculate how much revenue has been generated for each of its marketing campaigns.
How should an administrator deliver this information?
Antwort: A
122. Frage
A user at Northern Trail Outfitters Is having trouble logging into Salesforce. The user's login history shows that this person has attempted to log in multiple times and has been locked out of the organization.
Which two ways shouldthe administrator help the user log into Salesforce?
Antwort: B,D
Begründung:
Explanation
To help a user who has attempted to log in multiple times and has been locked out of Salesforce, the administrator should reset password on the user's record detail page and use the unlock button on the user's record detail page. Resetting password will generate a new temporary password and send it to the user's email address. Using unlock will restore access for a locked-out user without changing their password or waiting for lockout period to end. Logging in asthe user or resetting the password policies will not help a locked-out user log in to Salesforce. References:
https://help.salesforce.com/s/articleView?id=sf.users_passwords.htm&type=5https://help.salesforce.com/s/article
123. Frage
administrator at Northern TrailOutfitters is unable to add a new user in Salesforce.
What could cause this issue?
Antwort: B
Begründung:
Explanation
One of the possible causes for being unable to add a new user in Salesforce is that the username is already in use by another organization. Usernames must beglobally unique across all Salesforce orgs, so if another user has claimed that username before, it cannot be used again. To fix this issue, choose a different username that is not taken by anyone else. The username is not restricted to a domain specific to my domain unless specified by an administrator. The email address used for the username does not have to match a contact record. The email used for the username can be any valid email address.
References:https://help.salesforce.com/s/articleView?id=sf.admin_usermgmt_add.htm&type=5
124. Frage
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