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| Section | Weight | Objectives |
|---|---|---|
| Salesforce Lightning Design System | 13% | - Applying SLDS components and patterns - Identifying the purpose and resources of SLDS |
| UX Fundamentals | 16% | - Understanding accessibility standards and guidelines - Identifying user interface design principles - Describing the user-centered design process |
| Interaction Design | 14% | - Designing effective page layouts - Creating wireframes and prototypes - Defining user flows and interactions |
| Testing | 11% | - Planning and conducting usability testing - Analyzing testing results and making recommendations |
| Configuration and Customization | 10% | - Understanding declarative customization options for UX - Configuring Lightning pages and apps for optimal UX |
| Discovery | 13% | - Analyzing existing user experiences and identifying gaps - Identifying customer experience objectives and goals - Determining business needs and user needs |
| Visual Design | 11% | - Designing responsive and mobile-friendly interfaces - Applying Salesforce Lightning Design System (SLDS) |
| Information Architecture | 12% | - Designing site maps and navigation structures - Creating effective labeling and categorization systems |
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NEW QUESTION # 143
Which visual design elements should be used in corporate style and branding guidelines?
Answer: C
Explanation:
Typography, color, and imagery are visual design elements that can be used to create a consistent and recognizable corporate style and branding. Typography refers to the choice and use of fonts, sizes, weights, and spacing to convey meaning and hierarchy. Color refers to the selection and application of hues, shades, tints, and tones to create contrast, harmony, and mood. Imagery refers to the use of photos, illustrations, icons, and graphics to communicate messages, concepts, and emotions.
[Salesforce Certified User Experience Designer Exam Guide], Section 2.3: Demonstrate knowledge of visual design principles and best practices.
[UX Designer Certification Prep: Visual Design], Unit 2: Typography, Color, and Imagery.
NEW QUESTION # 144
A UX Designer wants to ensure new Salesforce users are given the appropriate onboarding experience. Which In-App Guidance customization is available to be used?
Answer: B
Explanation:
The uploaded study guide identifies C. Specify prompt scheduling as the available In-App Guidance customization.
The requirement is specifically about delivering an appropriate onboarding experience to new Salesforce users. Scheduling is relevant because onboarding guidance is most useful when it appears at an intentional point in the user's adoption journey rather than indiscriminately.
Within the answer choices, the guide distinguishes scheduling from presentation-level customization and permission concepts. Option B, selecting a prompt font, is not identified as the supported customization.
Visual styling of individual prompt typography is therefore not the feature being tested.
Option A, setting prompt permissions, is likewise not the customization keyed by the guide in this scenario.
The important UX concept is timing. Guidance can be technically correct yet ineffective if users encounter it too early, too late, or repeatedly without regard to onboarding stage. The availability of prompt scheduling gives the designer or administrator a mechanism for controlling when that assistance is presented.
This is consistent with the role of In-App Guidance as contextual onboarding support. The study guide therefore identifies prompt scheduling as the configuration capability that can be used to shape the new-user experience.
Study Guide reference/topics: In-App Guidance, onboarding, prompt scheduling, user adoption, Declarative Design.
NEW QUESTION # 145
A UX Designer atCloud Kicks is having difficulty getting its developers to see why the design changes would improve the user experience.
How should the designer help mitigate pushback from developers?
Answer: D
Explanation:
Inviting developers to user testing is a good way to help them see the value of the design changes and understand the user needs and pain points. User testing is a method of evaluating a product or service by observing how real users interact with it and collecting feedback. By witnessing the user testing sessions, developers can see how the design changes improve the user experience, such as increasing usability, satisfaction, engagement, or conversion. User testing can also help developers empathize with the users and collaborate better with the designer.Reference:
[User Testing]
NEW QUESTION # 146
Cloud Kicks is incorporating Relationship Design principles into its business model and customer offerings wherever possible.
Which principle would represent their company strategy?
Answer: B
Explanation:
The principle that would represent Cloud Kicks' company strategy is prioritizing engagement over number of impressions.This principle is based on the intention mindset of Relationship Design, which means engaging with clear purpose and focusing on the quality of interactions rather than the quantity1. Reframing products in terms of outputs over outcomes (A) is not a Relationship Design principle, as it does not consider the value or impact of the products for the customers. Highlighting product benefits over uncovering customer needs is also not a Relationship Design principle, as it does not show empathy or understanding of the customers' problems or goals.Reference:
Embrace the Relationship Design Mindsets Unit | Salesforce Trailhead
NEW QUESTION # 147
Which document should be the source of truth for consistency when implementing a company's brand on Salesforce?
Answer: B
Explanation:
The correct answer is A. The company's style guide, according to the uploaded study guide.
A corporate style guide defines the standards that govern how the brand should be represented. Depending on the organization, this can include approved logos, colors, typography, imagery, tone, spacing conventions, and rules governing how brand assets should or should not be used.
When implementing the brand within Salesforce, the UX Designer should therefore use the company's style guide as the authoritative reference. This ensures the Salesforce experience remains consistent with the organization's other customer-facing and employee-facing channels.
Option B, a design system, may provide reusable components, patterns, tokens, and implementation standards. While highly valuable, the question specifically asks for the document serving as the brand source of truth, and the study guide identifies the style guide.
Option C, project design principles, typically describes higher-level principles that guide decisions within a specific initiative. They do not necessarily contain the detailed brand specifications required for consistent implementation.
The UX objective is to avoid isolated interpretation of the company's identity. Using one authoritative brand reference helps designers make consistent decisions across pages, components, communications, and channels.
Study Guide reference/topics: Brand consistency, style guides, Salesforce branding, UX Fundamentals.
NEW QUESTION # 148
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