試験の準備方法-権威のある1Z0-1064-26参考書試験-ハイパスレートの1Z0-1064-26資格関連題

1Z0-1064-26試験には多くの利点があり、Oracle購入する価値があります。購入前に1Z0-1064-26ガイドの質問デモをダウンロードして試用し、支払いが完了したらすぐに使用できます。支払いが完了したら、5〜10分以内に送信します。その後、あなたはそれを学び、実践することができます。Oracle Fusion Service 2026 Implementation Professional試験に合格するための最新の1Z0-1064-26試験問題があることを確認するために、1Z0-1064-26トレント質問を頻繁に更新します。 1Z0-1064-26試験に合格すると、大企業に入社して賃金を2倍にすることができます。

Oracle 1Z0-1064-26 Exam Syllabus Topics:

Section	Weight	Objectives
Fusion Service Overview and Setup	15%	- Service configuration basics - Security model, roles and access control - Functional Setup Manager (FSM) usage
Service Request Management	25%	- SR creation, lifecycle and processing - SR categories, assignment rules and routing - Service catalog and entitlements - Milestones and action plans
Digital Customer Service (DCS)	20%	- DCS architecture and deployment - Themes, templates and page customization - Authentication, profiles and security
Customization, Productivity and Analytics	10%	- SmartText, hotkeys and audit features - Application Composer and extensions - OTBI reporting and integration basics
Omnichannel Communications	15%	- Email, chat and CTI configuration - Media toolbar and agent notifications - Work routing and queue setup
Knowledge Management	15%	- Knowledge base setup and configuration - Article management and access

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試験の準備方法-一番優秀な1Z0-1064-26参考書試験-更新する1Z0-1064-26資格関連題

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Oracle Fusion Service 2026 Implementation Professional 認定 1Z0-1064-26 試験問題 (Q25-Q30):

質問 # 25
You have been asked about some of the features of CTI notifications. Users want to be efficient in their time use, using alternate browser pages to carry out other activities when they are not receiving calls. However, the priority remains answering their client's calls, so they are forced to remain on the Engagement Cloud Page to avoid missing them.
Perform an analysis on the available features of Engagement Cloud and select the best viable answer to your customer's issue.

A. There is not current feature that may help users be aware of the presence of an incoming call if they are not currently in the Engagement Cloud browser page.
B. A floating toolbar notification center can be configured, that is present all the time in the agent's screen to inform him/her of incoming calls, whether they are currently on the Engagement Cloud browser page or not.
C. A toast notification option is present, which consists of desktop notifications popping up regarding incoming calls, whether they are currently on the Engagement Cloud browser page or not.
D. Engagement Cloud supports push notifications sent to mobile phones, so users can be aware via phone when a client is calling.

正解：B

質問 # 26
You are starting a new Engagement Cloud project implementation, and one of your customer requirements is to share service request information through Oracle Social Network.
In which way can you enable the service requests to be shareable on Oracle Social Network?

A. Setup and maintenance > Service > Setup > Productivity Tools > Manage Custom Objects for Service
B. Setup and maintenance > Sales > Service Request > Manage Oracle Social Network Objects
C. Setup and maintenance > Service > Setup > Productivity Tools > Manage Oracle Social Network Objects for Service
D. Setup and maintenance > Service > Configuration and Security > Service Request > Manage Oracle Social Network Objects for Service

正解：D

質問 # 27
Which three statements are true about building Digital Customer Service (DCS) applications?

A. Only one version of a DCS application can be active in production at any time.
B. Many DCS applications can be active in production at the same time.
C. DCS includes a "reference implementation template" that illustrates recommended implementation practices.
D. DCS application can be embedded in other sites.

正解：A、C、D

質問 # 28
Select the correct procedure to enable the Audit History tab for Service Requests.

A. Sign in to Engagement Cloud as an administrator.From the Navigation tool, select Security Console.Select the Search icon and search for "Service Request Audit History".In the Profile values section, select Yes in the Profile Values drop-down list.Save the configuration.
B. Sign in to Engagement Cloud as an administrator.From the Navigation tool, select Setup and Maintenance.Select the "Service" tile from the list of products.Click "Setup" in the Administration section.In the Functional Areas section, select "Productivity Tools". Select the task "Manage Global Search Profile Options".Search for the profile option code for SR Audit.In the Profile Values section for the profile option code, select Yes in the Profile Values drop-down list.Save the configuration.
C. Sign in to Engagement Cloud as a user.From the navigation tool, select "Set Preferences".Under "Service" select "Configure Audit History".From the "Enable" tab, click "Yes" for the "Show Audit History" option.Select the "Fields" tab and add all desired fields to the "Displayed Fields" column.Select the "Filters" tab, choose an available field, add the desired filter, and add the filter to the "Active Filters" list.Save the configuration.
D. Sign in to Engagement Cloud as an administrator.From the Navigation tool, select Application Composer.At the top of the page choose "Appearance".Under General, click "Enable" next to "Show Audit History" option.Save the configuration.

正解：A

質問 # 29
Oracle Engagement Cloud provides tools to add or modify which six types of entities?

A. Objects
B. Reports
C. Exports
D. Object workflow
E. Roles and privileges
F. Icons
G. Fields
H. Themes

正解：A、B、C、G

質問 # 30
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