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| Section | Objectives |
|---|---|
| Topic 1: Business Analysis in Practice | |
| Topic 2: Business Analysis Techniques | |
| Topic 3: Business Analysis Underlying Competencies | |
| Topic 4: Business Analysis Key Concepts |
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NEW QUESTION # 47
A company is developing a new mobile app to improve customer experience. To apply the "Think as a Customer" principle, what should the business analysis professional focus on during the initial stages of the initiative?
Answer: C
Explanation:
The correct answer is A. "Think as a Customer" requires the business analysis professional to understand customer needs, expectations, pain points, desired outcomes, and value perception before jumping into system design. In the early stages, the analyst should begin with broad customer needs and then progressively decompose them into features or requirements that can deliver value. Option B is too competitor-focused and may miss actual customer needs. Option C is technology-focused and premature unless technical constraints are the main issue. Option D moves too quickly into detailed system requirements and solution scope.
Customer-focused analysis starts with the customer problem and desired experience, then translates that understanding into actionable solution features.
NEW QUESTION # 48
Which of the following business analysis tasks is to ensure that requirements and design specifications and models meet quality standards and are usable for the purpose they serve?
Answer: B
Explanation:
The Verify Requirements task ensures that requirements and designs meet quality standards and are usable for the purposes they are intended to serve. It focuses on confirming that the documentation is clear, correct, consistent, and testable.
Quality characteristics evaluated during this task include:
Clarity and unambiguity
Feasibility and relevance
Completeness and correctness
Consistency and traceability
This task is typically done before requirements validation (which ensures alignment with business goals and stakeholder needs).
BABOK Guide v3 - Section 7.1: Verify Requirements:
"The purpose of Verify Requirements is to ensure that requirements and designs specifications and models meet quality standards and are usable for the purpose they serve."
NEW QUESTION # 49
What requirements are good candidates for reuse?
Answer: B
Explanation:
Explanation/Reference:
BABOK v.3.0 - IIBA (page 95)
NEW QUESTION # 50
Which of the following is a characteristic of predictive planning approach?
Answer: D
Explanation:
A predictive planning approach (also known as waterfall or plan-driven) emphasizes upfront planning, thorough documentation, and clearly defined stages of work. One of its key characteristics is that information is captured in standardized templates, ensuring consistency, traceability, and formal approvals at each stage.
Other characteristics include:
Sequential task execution
Emphasis on documentation and traceability
Clear role definitions and responsibilities
Reduced flexibility to accommodate change mid-project
This is different from adaptive or Agile approaches, which rely on iterations, minimal documentation, and continuous stakeholder feedback.
BABOK Reference:
Detailed in the Business Analysis Planning and Monitoring knowledge area under "Approaches and Techniques," where predictive approaches are contrasted with adaptive approaches based on their structure, documentation, and flexibility.
NEW QUESTION # 51
What are matrices in modelling formats used to describe?
Answer: C
Explanation:
Matrices in modeling formats are used to describe complex but uniform structures. They are particularly useful for breaking down and organizing complex requirements into a structured and understandable format.
By inputting simple requirements into a matrix, business analysts can model requirements that are complex in nature but uniform in structure, such as those found in data dictionaries, gap analysis, and requirements traceability. This application of matrices is consistent with business analysis practices and is supported by resources that describe the use of matrices for modeling complex but uniform structures in the context of business analysis 1
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NEW QUESTION # 52
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