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NEW QUESTION # 27
An internal auditor of a manufacturer of aluminium products for the car industry raised a nonconformity against section 6.2.2 of ISO 14001 in Report IA202. The nonconformity (NC3) stated:
" Top management has not analysed why none of the environmental objectives set for the last year have been met. " A third-party auditor reviewing the internal audit process came across the nonconformity and found that no corrective action was documented. The EMS Manager confirmed no action had been taken, but added he expected a number of objectives to be achieved in the next three months, so there was no need for further action. He explained in confidence that the organisation was fighting a takeover bid and resources for environmental projects had been cut.
From the information, select three nonconformities that the auditor could raise to ISO 14001.
Answer: A,E,H
Explanation:
In accordance with ISO 14001:2015, audit findings must reflect direct, verifiable evidence demonstrating a failure to fulfill explicit standard requirements across resource provision, objective management, and corrective action execution.
* Option E (Clause 10.2.a Nonconformity and corrective action): When an internal audit nonconformity is formally identified and reported (such as NC3 in Report IA202), Clause 10.2.a mandates that the organization react to the nonconformity and take action to control, correct, or deal with its consequences. The EMS Manager explicitly confirmed that no corrective action was taken or documented, constituting a clear nonconformity.
* Option F (Clause 7.1 Resources): Top management is obligated under Clause 7.1 to determine and provide the resources necessary for the establishment, implementation, maintenance, and continual improvement of the EMS. Cutting budget and resources for environmental projects, directly causing a total failure to achieve established environmental targets, constitutes a nonconformity against resource allocation obligations.
* Option H (Clause 6.2.2 Planning actions to achieve environmental objectives): Clause 6.2.2 dictates that when planning how to achieve environmental objectives, the organization must determine what will be done, what resources will be required, and how results will be evaluated. Failing to carry out planned actions to achieve objectives represents a direct failure under this clause.
The remaining options suggest speculative or overly prescriptive measures (such as notifying takeover bidders or setting new takeover-related objectives) that are not required by ISO 14001.
References: ISO 14001:2015 Clauses 6.2.2 (Planning actions to achieve environmental objectives), 7.1 (Resources), 10.2 (Nonconformity and corrective action), and CQI-IRCA ISO 14001 Lead Auditor Curriculum (Grading Audit Findings and Corrective Action Verification).
NEW QUESTION # 28
The following four statements relate to planning to respond to emergencies. Each statement is divided into two parts. Match the first part to the corresponding second part of each statement:
Answer:
Explanation:
Explanation:
Post-emergency evaluations - A
Actions required - B
Periodic testing - C
Training - D
This question relates to ISO 14001:2015 Clause 8.2 - Emergency preparedness and response , which requires an organization to establish, implement, and maintain processes needed to prepare for and respond to potential emergency situations.
The correct matching is:
Post-emergency evaluations # to implement corrective actions
After an emergency or emergency drill, the organization should review what happened, evaluate the effectiveness of the response, and take corrective action where weaknesses or failures are identified.
Actions required # to mitigate impacts
Emergency planning must define actions needed to prevent or reduce adverse environmental impacts, such as spill containment, isolation of hazardous materials, shutdown procedures, or notification of relevant parties.
Periodic testing # of emergency plans
Emergency response arrangements should be tested periodically where practicable, for example through drills, simulations, or spill-response exercises.
Training # of emergency response personnel
Personnel involved in emergency response must be trained so they understand their roles, responsibilities, communication routes, and response procedures.
The two unused options - communication processes and including contact details - may be relevant to emergency planning generally, but they do not best complete the four statements shown in this question.
NEW QUESTION # 29
You must prepare an audit plan for a second-party audit of ABC's ISO 14001 environmental management system, an organisation that offers firefighting equipment to the Indian market. ABC's head office is in New Delhi; the manufacture of firefighting equipment is outsourced to organisation FIREF, located in Bangladesh.
The outsourced activities include design, production, logistics, and procurement. There are six ABC employees in the New Delhi head office and none in FIREF's Bangladesh plant.
What documented information required by ISO 14001:2015 would you need to review during the audit of ABC's EMS with reference to outsourced processes? Select two.
Answer: A,C
Explanation:
The correct answers are C and E .
ISO 14001:2015 requires the organisation to ensure that outsourced processes are controlled or influenced
. In this case, ABC has outsourced major activities to FIREF, including design, production, logistics, and procurement. Even though FIREF performs the work, ABC remains responsible for ensuring that relevant EMS requirements are addressed.
C). Contractual agreement between ABC and FIREF - Correct
The contract is key documented evidence showing how ABC communicates environmental requirements to FIREF and defines the controls or influence over the outsourced processes. This may include environmental controls, legal compliance expectations, reporting requirements, emergency arrangements, waste handling, procurement requirements, and monitoring obligations.
E). Reports of ABC audits on FIREF - Correct
Reports of ABC's audits on FIREF provide evidence that ABC is checking whether the outsourced processes are being controlled as planned. These reports help confirm whether ABC has evaluated FIREF's environmental performance, operational controls, compliance with agreed environmental requirements, and corrective actions where needed.
The other options are not the best answers:
A). FIREF's environmental policy - Incorrect
FIREF's environmental policy may be useful background information, but it is not required documented information for ABC's ISO 14001 EMS.
B). ABC's environmental manual - Incorrect
ISO 14001:2015 does not require an environmental manual.
D). Reports of internal audits carried out by FIREF - Incorrect
FIREF's own internal audit reports may be useful if available, but they are FIREF's EMS records, not required documented information of ABC's EMS.
F). Reports of FIREF's top management reviews - Incorrect
FIREF's management review records belong to FIREF's management system and are not required records for ABC's EMS audit.
Therefore, the two documents most directly required to verify ABC's control or influence over outsourced processes are C. Contractual agreement between ABC and FIREF and E. Reports of ABC audits on FIREF .
NEW QUESTION # 30
Just before the closing meeting of a third-party audit, the audit team leader is invited to a meeting with the EMS Manager.
He tells the audit team leader that a member of the audit team was seen taking videos on the factory floor using his mobile phone and wants him suspended from the closing meeting with any nonconformities raised by him rescinded.
When asked about this, the auditor said that he had obtained permission from the Production Manager who was escorting him around.
Select three options of how the audit team leader might respond to the EMS Manager.
Answer: A,D,E
Explanation:
The correct responses are A, B and C .
This situation relates to audit confidentiality, professional conduct, audit evidence control, and closing meeting management . The audit team leader should respond calmly, investigate the concern, and avoid automatically withdrawing valid findings simply because the auditee objects to the method used to collect some evidence.
A is correct because nonconformities should not be rescinded if they are supported by valid audit evidence from other sources. Audit findings must be based on objective evidence. If the same nonconformities are supported by interviews, records, observations, or other evidence apart from the videos, they can still be presented at the closing meeting.
B is correct because the audit team leader should investigate the situation with the auditor. The team leader needs to understand why videos were taken, whether this was an agreed or acceptable audit method, what permission was obtained, and whether confidentiality or site rules were breached.
C is correct because the auditor states that permission was obtained from the Production Manager who was escorting him. The team leader can explain this to the EMS Manager and offer a practical control by deleting the videos after they are no longer needed for the closing meeting, provided this aligns with certification body procedure and client confidentiality requirements.
D is incorrect because auditors do not have a general automatic right to take videos for reports. Recording or photographing during an audit should be controlled, agreed, and subject to confidentiality and information security requirements.
E is incorrect because immediately removing the auditor and deleting all videos is excessive unless an investigation confirms serious misconduct. The audit team leader should first establish the facts and determine whether the audit evidence remains valid.
Therefore, the three best responses are A, B and C .
NEW QUESTION # 31
A small services organisation has been contracted to handle the disposal of waste for a local hospital. You are an auditor conducting a Stage 2 audit of the care home to ISO 14001. You are reviewing the contract with the Service Manager (SM). An addendum to the contract only requires that biological waste is disposed of in the most environmentally friendly way, without reference to any regulatory requirements.
You: How was the waste disposal plan for the contract developed?
SM: We have a basic template that covers the materials, labour requirements and methods to be employed.
Some of that is specified by the contractor.
You: How does the plan deal with specific items like biological waste, which are included in the contract and can pose biological hazards to the environment?
SM: The basic plan covers general waste, but we have an addendum that covers biological waste.
You: Are you aware of the regulatory requirements for waste disposal standards in hospitals?
SM: Yes but we depend on the contractor to look after that side of things.
You raise a nonconformity against section 8.1.d of ISO 14001.
At the Stage 2 closing meeting of the audit, the EMS Manager objects to the nonconformity raised and asks for it to be withdrawn. He insists that they meet all the regulations.
Choose one of the options that the audit team leader should take in response to the request.
Answer: D
NEW QUESTION # 32
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