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| Section | Objectives |
|---|---|
| Topic 1: Integrations and App Management | - Salesforce and third-party integrations - Slack app installation and management |
| Topic 2: Workspace Administration | - Slack workspace setup and configuration - User provisioning and identity management |
| Topic 3: Troubleshooting and Support | - Common workspace issues resolution - Admin tools and diagnostic capabilities |
| Topic 4: Channel and Collaboration Management | - Channel structure and governance - Messaging and collaboration features |
| Topic 5: Security and Compliance | - Data retention and compliance settings - Authentication and access controls |
>> Slack-Admn-201 Exam Topics <<
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NEW QUESTION # 34
Brian, an Org Owner on Enterprise Grid, needs to ensure that all Slack data is archived and stored outside of Slack.
What does Brian need to do?
Answer: D
Explanation:
For ongoing external data archiving and retrieval:
"Slack recommends using a third-party eDiscovery or archiving app to pull Slack data and store it securely in a separate data warehouse or compliant system." Corporate exports (Option A) are manual and not continuous, retention policies (Option B) keep data inside Slack, and DLP (Option C) manages risk but not long-term archiving externally.
(Reference: Slack Administration Study Guide - Data Governance and eDiscovery Options)
NEW QUESTION # 35
You've been working among a small group of experienced Slack admins.
Your company is beginning to grow exponentially, and admin responsibilities such as channel administration, legal holds, and user management are overwhelming your small team.
Your team decides to assign a few system roles to support the admin team.
Which role will be responsible for assigning admin responsibilities?
(Select the best answer.)
Answer: A
Explanation:
According to Slack's role management documentation:
"Roles Admins have the ability to assign and manage system roles for members across the Slack organization." Compliance Admins (A) manage legal holds and data exports. Channels Admins (C) manage channel structures. Users Admins (D) manage member profiles and deactivations. Only Roles Admins manage assignment of admin permissions.
(Reference: Slack Administration Study Guide - System Roles Overview)
NEW QUESTION # 36
In which scenario would the Clips feature be the most useful to support asynchronous work?
(Select the best answer.)
Answer: D
Explanation:
Slack Clips are designed for:
"Recording and sharing video, voice, and screen recordings asynchronously to allow teams to consume and respond on their own schedule." A project manager sharing updates for review (B) is a perfect use case. Time-sensitive troubleshooting (A) and active brainstorming (D) are better suited for synchronous tools like Huddles. Scheduling reviews (C) suggests a live meeting rather than asynchronous communication.
(Reference: Slack Administration Study Guide - Using Clips for Asynchronous Collaboration)
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NEW QUESTION # 37
You're a Workspace Owner at a small business that used Slack's Free plan in their first year. However, its business is growing fast enough to justify upgrading to a paid plan.
The requirements:
* Users want to be able to access their old messages and integrate Slack with their calendars.
* You want to use Okta to provision users in order to provide additional security and simplicity to the employee onboarding process.
* Field representatives need to be able to access Slack securely on their company-owned mobile devices.
Based on the requirements, what should you recommend?
(Select the best answer.)
Answer: D
Explanation:
The Business+ plan is the appropriate recommendation here because:
* It includes full message history access (unlike the Free plan, which limits access to recent messages only).
* It supports SAML-based SSO integrations like Okta, allowing for secure user provisioning and onboarding.
* It provides Enterprise Mobility Management (EMM) integrations for managing and securing Slack access on company-owned mobile devices.
Official Slack documentation confirms:
"Slack Business+ includes enhanced administration and security controls, including SAML-based SSO, user provisioning with supported IdPs, and mobile device management (MDM) support via EMM." Enterprise Grid (option D) would be overkill for a small growing business unless they required multi- workspace organization and complex compliance features.
(Reference: Slack Administration Study Guide - Plans and Feature Comparison)
NEW QUESTION # 38
You're a Workspace Owner for a Slack Business+ workspace, working with your security team to launch Slack globally.
You want members to integrate Slack with their daily productivity apps from day one.
What should you do?
Answer: C
Explanation:
Slack best practices recommend:
"Pre-approving key apps ensures fast adoption while restricting high-risk apps maintains security compliance." Admin API (B) is more technical and unnecessary at launch. Individual requests (C) create friction. Pre- approving apps and restricting non-common ones (D) isn't optimal unless based on risk evaluation.
(Reference: Slack Administration Study Guide - App Management Best Practices)
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NEW QUESTION # 39
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