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| Section | Weight | Objectives |
|---|---|---|
| Discovery | 20% | - Identify customer personas and stakeholders - Gather functional and technical requirements - Define capabilities from use cases |
| Deploy | 25% | - Manage mobile capabilities - Operate and maintain Health Cloud solutions - Plan pre-deployment and post-deployment activities |
| Implement | 30% | - Set up security and access controls - Customize features and objects - Install and configure Health Cloud - Build reports and dashboards - Configure OmniStudio components - Implement integrations and APIs |
| Design | 25% | - Define integration and migration strategies - Model healthcare entities and data structures - Design solutions using best practices - Plan security, compliance, and reporting |
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NEW QUESTION # 107
Bloomington Caregivers has replaced its legacy Contact Center application with Health Cloud. During user acceptance testing (UAT), the call center team is reporting differences between current Identity Verification business processes and what was built in Health Cloud. The call center manager has requested the following changes: - Birth Date be available in results and as an optional verifier, but no longer required for verification purposes - Add ' Bloomington ID ' , a custom field on Account, to search results and as a required verifier What should a consultant do to meet these requirements?
Answer: A
Explanation:
Identity Verification Process Field records determine whether a field appears in search results and whether it is a required or optional verifier. Birth Date should be changed from Required Verifier to Optional Verifier, while Bloomington ID needs separate Result Field and Required Verifier configurations so it appears in results and must be validated. From an implementation perspective, the configuration should use delivered Health Cloud and Salesforce mechanisms first, preserving standard relationships, security enforcement, and upgrade compatibility while limiting custom code to cases where declarative capabilities are insufficient. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements () against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Implement - Reporting
NEW QUESTION # 108
A MedTech company needs to manage its run rate business to ensure contract compliance for its customers.
Which two features of Health Cloud should a consultant recommend the company use?
Choose 2 answers
Answer: B,C
NEW QUESTION # 109
A provider has moved an existing office to a new location and wants to ensure that whenever a patient books an appointment on the existing portal, the patient receives an email with the new address.
How should a developer modify the existing Create Appointment Integration Procedure to solve the request?
Answer: A
Explanation:
To ensure that the new office address is sent to patients via email after booking, you need logic in the Integration Procedure that checks the office location and triggers the correct email template.
Conditional Blocks in Integration Procedures allow developers to execute actions (like sending a specific email) only when certain conditions are met-such as the new office location.
Extract:
"Use a Conditional Block in an Integration Procedure to execute logic based on data values or conditions. For example, send a specific notification when a record matches certain criteria." (Source: Omnistudio Standard Guide - Integration Procedures) Why not A, B, or C?
Removing Try-Catch, building If-Elself logic, or only updating test conditions do not leverage the maintainable and declarative power of Conditional Blocks in Integration Procedures.
NEW QUESTION # 110
A payer is looking to track relevant information for its provider network. Which three objects are supported with Health Cloud out-of-the-box to track information related to a provider?
Answer: A,B,E
Explanation:
Standard provider data model objects include Provider Education (credentials/schooling), Healthcare Practitioner Facility (facility affiliations), and Healthcare Provider Specialty. From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Provider Education; Healthcare Practitioner Facility; Healthcare Provider Specialty) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Design - Provider
NEW QUESTION # 111
Bloomington Caregivers is looking to migrate from Service Cloud to Health Cloud to take advantage of the prebuilt healthcare features and functionality.
Which three prerequisites should Bloomington Caregivers' administrators complete to successfully install the Health Cloud managed package in its org?
Choose 3 answers
Answer: A,B,E
NEW QUESTION # 112
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