Free PDF 2026 Salesforce NP-Con-101: Salesforce Certified Nonprofit Success Pack Consultant–The Best New Test Objectives

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Salesforce NP-Con-101 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Solution Design and Implementation20%- Deployment and change management
  • 1. Testing and deployment strategies
  • 2. Governance and maintenance best practices
- Requirements gathering and solution design
  • 1. Aligning NPSP features with nonprofit needs
  • 2. Declarative vs custom development
Topic 2: Nonprofit Success Pack Overview and Architecture15%- NPSP settings and configuration framework
  • 1. Package configuration options
  • 2. Global settings and customizations
- NPSP core components and data model
  • 1. NPSP object structure and relationships
  • 2. Household and account models
  • 3. Contact relationships and affiliations
Topic 3: Data Management and Quality15%- Data import and export
  • 1. NPSP Data Import Tool vs Data Loader
  • 2. Bulk data operations
- Duplicate management and data cleaning
  • 1. Data validation and governance
  • 2. Matching rules and deduplication
Topic 4: Reporting and Analytics5%- NPSP-specific reports and dashboards
  • 1. Household and donor analytics
  • 2. LYBUNT, SYBUNT, and giving reports
Topic 5: Program and Service Delivery18%- Program Management Module (PMM)
  • 1. Participant tracking and outcomes
  • 2. Programs, engagements, and services
- Case management and client services
  • 1. Service delivery tracking
  • 2. Nonprofit Cloud Case Management integration
Topic 6: Fundraising and Donation Management22%- Gift management and acknowledgement
  • 1. Receipting and acknowledgement processes
  • 2. Donation lifecycle tracking
- Donation and payment processing
  • 1. One-time and recurring donations
  • 2. Payment gateway integration
  • 3. Soft credits and matching gifts

>> New NP-Con-101 Test Objectives <<

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Salesforce Certified Nonprofit Success Pack Consultant Sample Questions (Q253-Q258):

NEW QUESTION # 253
A nonprofit organization wants a report that compares giving at a consistent point in time from year to year.
Now should the consultant set this up?

Answer: C

Explanation:
To compare giving at consistent points in time from year to year, the best solution is to set up a Reporting Snapshot on Opportunities. A Reporting Snapshot allows you to capture data at specific points in time and then compare it across different periods. Here are the steps to set this up:
Create the Report:
Create a report on Opportunities that includes the relevant data you want to capture (e.g., donation amounts, dates).
Ensure the report filters are set to capture data for the specific time frames you are interested in.
Create a Custom Object:
Create a custom object to store the snapshot data.
Add fields to this custom object that correspond to the fields in your report.
Set Up the Reporting Snapshot:
Navigate to Setup.
In the Quick Find box, type "Reporting Snapshots" and select "Reporting Snapshots".
Click "New Reporting Snapshot".
Name the snapshot and select the source report you created.
Select the target object (the custom object you created).
Map the fields from the report to the fields in the custom object.
Schedule the Reporting Snapshot:
Set up a schedule for when the snapshot should run (e.g., daily, weekly, monthly).
Save and activate the schedule.
By capturing the data at regular intervals, you can generate historical reports that compare giving over different years at consistent points in time.
"Set Up Reporting Snapshots" from Salesforce Help: Reporting Snapshots
"Salesforce Reporting Snapshots for Nonprofits" from Salesforce.org: Salesforce.org Guide


NEW QUESTION # 254
The program manager of an after-school program wants to pull a report that shows all students in the program and their primary parent/guardian with the parent/guardian's cell phone and email. The nonprofit is using NPSP.
Which custom report type should the consultant use to create the report?

Answer: D

Explanation:
To pull a report showing all students in the program and their primary parent/guardian with the parent/guardian's cell phone and email, the consultant should use the "Contacts with or without Relationships" custom report type:
Custom Report Type:
Create a custom report type for "Contacts with or without Relationships." This report type allows you to include related records, such as relationships between students (Contacts) and their primary parent/guardian.
Include Relevant Fields:
In the report, include fields for the student (Contact Name), their primary parent/guardian (related Contact), and the parent/guardian's cell phone and email.
Use the Relationships object to link students to their primary parent/guardian.
Filters and Sorting:
Apply necessary filters to ensure only relevant records are included.
Sort and group the data as needed to provide a clear view of students and their primary parent/guardian information.
Salesforce Help: Custom Report Types
Nonprofit Success Pack (NPSP) Documentation: Managing Relationships


NEW QUESTION # 255
A board member introduced a high-net-worth individual to the work of the nonprofit. The individual made a donation at an event.
The fundraising manager wants to record this information in Salesforce. It is important the donation is hard credited to the individual while ensuring this donation, as well as any future donations from the individual, are soft-credited to the board member. The board member and the individual already exist as contacts in Salesforce.
How should the data be entered*?