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Salesforce Salesforce-Slack-Administrator Exam Syllabus Topics:

Section	Weight	Objectives
Change Management and Adoption	7%	- User enablement 1. Organizational rollout planning 2. Best practices adoption 3. Training strategies
Channels and Communication	15%	- Channel governance 1. Channel management 2. Naming conventions 3. Slack Connect configuration
Workflow Builder and Automation	10%	- Automation capabilities 1. Automated processes 2. Workflow Builder usage 3. Notifications and approvals
Fundamentals	9%	- Slack plans and features 1. Admin console navigation 2. Workspace roles and permissions 3. Slack admin responsibilities
Security and Compliance	15%	- Security configuration 1. Compliance and auditing 2. Authentication and SSO 3. Data retention policies
Workspace Administration	9%	- Workspace management 1. Workspace creation and visibility 2. Workspace consolidation 3. Enterprise Grid workspace strategy
User Lifecycle Management	13%	- User administration 1. Guest account management 2. User groups and permissions 3. Provisioning and deprovisioning
Analytics and Monitoring	8%	- Usage insights 1. Performance reporting 2. Adoption monitoring 3. Analytics dashboards
Apps and Integrations	14%	- Application management 1. Salesforce integration 2. App approval workflows 3. Third-party integrations

>> Valid Salesforce-Slack-Administrator Exam Syllabus <<

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Salesforce Certified Slack Administrator Sample Questions (Q88-Q93):

NEW QUESTION # 88
You're an admin in your organization's external workspace, which is used primarily for Slack Connect conversations. Recently, you received several complaints about inappropriate messages posted by a user at another organization. The user has posting permission only, and their messages are in clear violation of your Codes of Conduct.
Which step should you take to eliminate inappropriate messages from this user moving forward?

A. Mute the offensive user in each of the channels where they have membership using the channel Settings menu.
B. Remove the user from all of their channels in bulk using the External People menu.
C. Disconnect all shared connection points with the offensive user's organization using the Connections menu.
D. Encourage users who reported the messages to use the /leave slash command in each conversation with the offensive user.

Answer: A

NEW QUESTION # 89
A 5,000-employee company with multiple international offices is planning to launch Slack to its entire organization. Their goal is to increase collaboration and build a stronger company culture. The CIO is hesitant to allow members to upload custom emoji to Slack, but she doesn't want to burden her Workspace Admin team with requests for custom emoji uploads.
Which solution addresses the CIO's concerns?

A. Allow all members access to upload custom emoji, but communicate and document the appropriate emoji use and uploads.
B. Do not allow any custom emoji creation to minimize the risk of members uploading inappropriate imagery.
C. Restrict custom emoji uploads to Workspace Owners and Admins, and do not allow anyone to request custom emoji uploads.
D. Prior to launch, pre-load a set of custom emoji voted on by a council of leaders, and do not allow anyone to request custom emoji uploads.

Answer: A

Explanation:
To balance security, culture building, and minimize admin burden, the best practice is to allow members to upload emojis with clear guidelines.
Slack documentation recommends:
"Allowing users to upload custom emoji fosters creativity and engagement. Setting clear policies and communicating acceptable use ensures that the benefits are realized while minimizing the risk." Restricting uploads entirely or centralizing all requests would hinder the cultural goal of promoting collaboration.
(Reference: Slack Administration Study Guide - Change Management and Culture Building with Slack)

NEW QUESTION # 90
You're an Org Owner for your organizations Slack Enterprise Grid instance. Your organization has a number of Slack Connect channels used to communicate with your network of vendors. You're concerned that non-approved vendors will attempt to communicate with members of your organization without the proper vetting by your procurement team.
Which setting should you enable to prevent this from happening?
(Select the best answer.)

A. Restrict Slack Connect to a specific workspace so that only users who have access to that workspace can also access your Slack Connect channels.
B. Set up the custom messaging in Guidelines for using Slack Connect with the policy for communicating with approved vendors only.
C. Disable the Use Slack Connect with free teams option so that only paid workspaces can access your slack Connect channels.
D. Adjust the slack connect for direct messages settings so that only org Admins and Org Owners can send and accept direct messages (DMs) from outside organizations.

Answer: D

NEW QUESTION # 91
The Operations team at Fire Extinguishers Ltd has recently launched Slack and wants to better collaborate when internal alerting systems notify them of a failure. In the past, it was difficult to identify where the alert was coming from and who was responding. Sometimes, the team even missed the alerts.
The Operations team and the Security team both have alerting set up with popular software tools, and the alerts get sent to multiple, unrelated teams.
What should Fire Extinguishers Ltd do to centralize their alerting identification and response?

A. Set up Slackbot custom responses to trigger when the word "alert" or "failure" is used in Slack.
B. Install apps from the Slack App Directory for the tools they use, and have the apps post alerts in a
#alerts-all channel for the relevant teams to monitor.
C. Build custom apps for all the popular tools that send the alerts to one channel.
D. Send an announcement to the company reminding them to be more responsive when receiving alerts.

Answer: B

Explanation:
The best practice is to install official, vetted apps for each alerting tool from the Slack App Directory and configure them to post into a centralized channel (such as #alerts-all). According to Slack documentation:
"Integrating alerting tools through approved apps ensures reliable, structured, and centralized notifications.
Centralized channels allow all relevant teams to quickly monitor, identify, and respond to incidents." Building custom apps is unnecessary if existing integrations meet the needs, and reminders or Slackbot triggers do not solve the systemic problem.
(Reference: Slack Administration Study Guide - Integration Management and Best Practices)
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NEW QUESTION # 92
What is true when public file sharing is enabled?

A. Integrated data loss prevention (DLP) solutions can monitor files in private channels and direct messages (DMs).
B. In a public channel, only admins can create an external link for a file.
C. Your organization s file sharing settings will apply to all files uploaded to a Slack Connect channel by any of the up to 250 organizations that have joined the channel.
D. File upload permissions to Slack Connect channels can't be restricted.

Answer: A

NEW QUESTION # 93
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