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| Section | Weight | Objectives |
|---|---|---|
| Segregation of Duties (SOD) | 15% | - Conflict Identification & Rulesets - Mitigating Controls Design - Preventive & Detective Analysis |
| Advanced Access Request System | 20% | - Workflow Management & Configuration - EIC Interface & Navigation - Bulk Request Operations - REST API Integration & Usage |
| Security & Compliance | 5% | - Access Risk Analysis - Password Policies |
| Integration & Connectors | 8% | - Third-Party System Sync - Custom Connector Development - ServiceNow Integration |
| Certification & Attestation | 10% | - Attestation Policy Configuration - Remediation Workflows - Campaign Design & Execution |
| Rules Engineering & Automation | 12% | - Joiner-Mover-Leaver Automation - Access Policy Creation - Dynamic Provisioning Rules |
| Analytics & Reporting | 10% | - Custom Report Building - Analytic Controls & Dashboards - Data-Driven Governance Decisions |
| Identity Warehouse Architecture | 15% | - Role & Access Modeling - Application Onboarding (Connected/Disconnected) - User Import & Management |
| Service Account Management | 5% | - Ownership & Access Control - Lifecycle Configuration |
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NEW QUESTION # 18
In Saviynt App for ServiceNow, the manager is submitting a request for his subordinate, who is a valid SNOW user. However, when searching for the user, they are not appearing in the request form. What could be the potential issue?
Answer: D
Explanation:
In Saviynt-ServiceNow integration, user visibility in request forms depends on properidentity correlation between ServiceNow users and Saviynt identities. The most common reason a valid ServiceNow (SNOW) user does not appear in the request form is that theSNOW user record is not linked or mapped to an imported Saviynt user(Option B).
Saviynt relies on its internal identity repository to populate requestable users. Even if a user exists in ServiceNow, they must also exist in Saviynt and be properly correlated (typically via attributes like username, email, or employee ID). Without this linkage, Saviynt cannot recognize the user during request submission, and therefore the user will not appear in the search results.
Option A is incorrect because even if the user already has access, they would still appear in search results (though requests may be restricted). Option C is unrelated to user visibility. Option D is incorrect because lack of an account does not prevent user selection-it only affects provisioning outcomes.
Thus, properuser correlation between SNOW and Saviyntis essential for request visibility.
NEW QUESTION # 19
Which of the following options are True with respect to Password Policy in EIC? (Multi-Select)
Answer: B,C,D
Explanation:
In Saviynt EIC,Password Policy precedence and enforcementdepend on where the policy is configured within the hierarchy of Security System and Connector.
Option A is correct because when password policies are defined at both levels, theSecurity System-level policy takes precedence. This ensures centralized governance and consistency across all endpoints under that security system.
Option B is also correct since Saviynt allows administrators to control password change permissions at a granular level using the"Change Password Access Query"at the endpoint. This enables restriction of password changes based on user attributes or conditions.
Option C is incorrect because connector-level policies do not override security system-level configurations when both are present.
Option D is correct because if no policy is defined at the security system level, theconnector-level password policy will be applied by default, ensuring that password rules are still enforced.
Thus, the correct answers areA, B, and D, reflecting Saviynt's hierarchical and flexible password policy framework.
NEW QUESTION # 20
An EIC Administrator has a requirement to filter the list of roles based on user location, for example: A user from country A should be able to request only roles for country A. What configuration administrator can use here?
Answer: C
Explanation:
In Saviynt EIC, the correct configuration for controlling which roles appear in the Access Request screen is theRequest Roles Query / Role Request QueryunderGlobal Configuration. Saviynt's official documentation forConfiguring Role Requestsstates that this setting is used tospecify a query to control the display of roles in Access Request, meaning only roles returned by that query are shown to the requester. That is exactly the use case in this question: filtering the visible role list by a user attribute such as country or location. A query can be written so that users from Country A see only the roles mapped for Country A.
The other options are not correct in this context.SAV Rolecontrols administrative UI permissions in Saviynt, not end-user role catalog filtering.Role Configuration - > User Queryis not the standard setting used to drive request-time role visibility for this scenario. Option D is incorrect because Saviynt explicitly supports this use case through the Request Roles Query capability.
NEW QUESTION # 21
In the Saviynt App for ServiceNow, what options are available to refresh the RITM status in the ServiceNow app based on the respective Saviynt's status? (Multi-Select)
Answer: B,D
Explanation:
In Saviynt-ServiceNow integration, the synchronization ofRITM (Request Item) statusbetween Saviynt and ServiceNow is handled through bothmanual and automated mechanisms.
Option B is correct because users or administrators can manuallyclick the Refresh button on the RITM page in ServiceNowto immediately fetch the latest status from Saviynt. This is useful for real-time validation when monitoring request progress.
Option C is also correct as ServiceNow includes aRequest Item History Job, which runs periodically (commonly every minute) to automatically sync and update the RITM status based on the latest state in Saviynt. This ensures near real-time consistency between both systems without manual intervention.
Option A is incorrect because Postman API calls are not a standard or supported operational method for end users to refresh RITM status. Option D is unrelated, as regenerating catalog items does not impact ticket status synchronization.
Thus, the correct answers aremanual refresh and automated job-based synchronization.
NEW QUESTION # 22
Schema based account import job failed with Schema definition file not found and No SAV file found. Which of the following could be the possible reasons for the same? (Multi-Select)
Answer: A,B
Explanation:
In Saviynt EIC, schema-based account import jobs rely heavily on theSAV file, which acts as the schema definition for interpreting incoming data. The error message"Schema definition file not found and No SAV file found"specifically indicates that Saviynt is unable to locate or process the required SAV file.
Option Ais correct because the SAV file must be placed in the designatedFile Directory # SAV files location.
If the file is missing from this directory, the system cannot read the schema definition, resulting in job failure.
Option Dis also correct because even if the SAV file is present, anincorrectly formatted or corrupted SAV filewill prevent Saviynt from parsing it properly, leading to the same error.
OptionBis incorrect since SAV files are not expected in the Data files directory. OptionCis unrelated to this specific error, as missing CSV files would generate a different error related to missing data, not schema definition.
Thus, the issue is specifically tied to missing or invalid SAV schema files.
NEW QUESTION # 23
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