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Salesforce Sales-Cloud-Consultant Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Sales Cloud Data Model and Configuration	15%	- Standard and Custom Objects 1. Lead Conversion Process 2. Account and Contact Relationships
Topic 2: Lead Management	12%	- Lead Assignment and Routing 1. Lead Scoring and Conversion Rules
Topic 3: Sales Productivity Features	12%	- Collaboration and Productivity Tools 1. Email Integration and Activity Management
Topic 4: Sales Analytics and Reporting	12%	- Reports and Dashboards 1. Sales Performance Metrics
Topic 5: Data Management and Integration	15%	- Data Quality and Import Tools 1. Data Loader and Import Wizard 2. Duplicate Management
Topic 6: Sales Process Automation	20%	- Sales Processes and Record Types 1. Approval Processes 2. Sales Path and Guidance
Topic 7: Opportunity Management	14%	- Opportunity Lifecycle 1. Stages and Forecasting 2. Products and Price Books

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Salesforce Certified Sales Cloud Consultant Sample Questions (Q90-Q95):

NEW QUESTION # 90
Cloud Kicks has enabled territory forecasts to see how expected revenue compares between sales territories, and to know which territory has the most closed deals in a month. The territory hierarchy has three branches with child territories, with forecast managers assigned to a few of them. Which two actions can forecast managers perform? Choose 2 answers

A. They can share their summary view with any Salesforce user.
B. They can see all of their territory forecast in a single-page summary view.
C. They can share their forecast with any external user.
D. They can share their forecast with any Salesforce user.

Answer: B,D

NEW QUESTION # 91
What are the 5 types of dashboard components?

Answer:

Explanation:
1. Chart
2. Table
3. Gauge
4. Metric
5. VF Page

NEW QUESTION # 92
Territory Mgt (why use it?) - choose 3 answers:

A. Data access rules for accounts & opportunities
B. Sales commissions
C. Alignment of overlay sales teams
D. Currency reconciliation
E. Assigning accounts to territories

Answer: A,C,E

NEW QUESTION # 93
A sales manager for one of Cloud Kicks' sales territories is unable to see a forecast for the current quarter. What will resolve this problem?

A. Suggest the opportunity owner share the opportunity with the sales manager
B. Set the forecast manager for this territory
C. Select the correct forecast from the user record
D. Add the sales manager to the forecasting public group

Answer: B

NEW QUESTION # 94
Universal Containers is devising a separate sales methodology to upsell service contracts to its existing
customer base. The company would like to track and report on these deals separately from other deals. What
should a consultant recommend to meet this requirement?

A. Create a customer filed on opportunity to flag and report on these deals.
B. Add upsell as a stage and create a summary report by opportunity stage
C. Create separate page layout and report to flag and report on these deals
D. Create an opportunity record type and sales process for reporting on these deals

Answer: D

NEW QUESTION # 95
......

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