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| Section | Weight | Objectives |
|---|
| Manage collaboration communications systems | 25% | - Manage compliance and security
- 1. Configure retention policies for calls and meetings
- 2. Manage security and compliance for Teams Phone
- 3. Configure compliance recording
- 4. Configure recording policies
- 5. Configure information barriers
- Manage reporting and analytics
- 1. Use Teams Admin Center reports
- 2. Analyze usage reports
- 3. Generate call quality reports
- 4. Monitor user adoption analytics
- Monitor and troubleshoot meetings and conferencing
- 1. Analyze meeting usage reports
- 2. Monitor meeting quality
- 3. Troubleshoot audio/video issues
- 4. Use Teams Admin Center for diagnostics
- 5. Monitor Teams Rooms health
- Monitor and troubleshoot Teams Phone
- 1. Monitor SBC health
- 2. Troubleshoot call issues
- 3. Monitor call quality
- 4. Analyze call analytics
- 5. Use Call Quality Dashboard (CQD)
|
| Configure and manage Teams meetings and conferencing | 20% | - Configure and manage webinars and live events
- 1. Manage live event policies
- 2. Configure event group roles
- 3. Configure webinar settings
- 4. Manage attendee engagement features
- Configure and manage Teams Rooms and devices
- 1. Plan for Microsoft Teams Rooms
- 2. Manage Teams Rooms devices
- 3. Configure Teams panels
- 4. Configure Teams Rooms accounts
- 5. Manage Teams certified devices
- Configure and manage meeting experiences
- 1. Configure meeting settings
- 2. Manage meeting policies
- 3. Configure live captions and transcription
- 4. Configure audio conferencing
- 5. Configure meeting templates
|
| Configure and manage Teams Phone | 25% | - Configure Teams Phone
- 1. Configure call hold music
- 2. Configure call park policies
- 3. Configure caller ID policies
- 4. Configure location-based routing
- 5. Configure calling policies
- Configure and manage PSTN connectivity
- 1. Configure Direct Routing
- 2. Configure Operator Connect
- 3. Configure voice routing policies
- 4. Configure Teams Calling Plans
- 5. Manage SBC (Session Border Controllers)
- Configure emergency calling
- 1. Configure dynamic emergency calling
- 2. Configure emergency calling policies
- 3. Configure emergency locations
- 4. Manage emergency calling licenses
|
| Plan and design collaboration communications systems | 30% | - Plan and configure Teams meetings and conferencing
- 1. Configure conferencing bridges
- 2. Plan for Microsoft Teams Rooms
- 3. Configure meeting policies
- 4. Plan for webinars and town halls
- 5. Plan for Teams meetings and live events
- Plan and configure Teams Phone
- 1. Configure emergency calling policies
- 2. Configure call queues and auto attendants
- 3. Plan for Teams Phone deployments
- 4. Configure Teams Phone policies
- 5. Plan for Teams Phone with PSTN connectivity
- Plan and configure network settings for Microsoft Teams
- 1. Plan for network bandwidth requirements
- 2. Plan for network topology and connectivity
- 3. Configure network ports and protocols
- 4. Implement quality of service (QoS)
- 5. Plan and configure network settings for media traffic
|
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Microsoft Collaboration Communications Systems Engineer Sample Questions (Q116-Q121):
NEW QUESTION # 116
You have a Microsoft Teams Phone deployment.
You have a dial plan that contains the following normalization rule:
* Pattern:
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