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Salesforce Plat-Admn-301 認定試験の出題範囲：

トピック	出題範囲
トピック 1	Environment Management and Deployment: This section of the exam measures skills of Salesforce Administrator and covers moving metadata between environments using tools such as sandboxes, change sets, and managed or unmanaged AppExchange packages. It explains the capabilities and best practices related to deploying changes through change sets to ensure smooth and controlled migrations.
トピック 2	Auditing and Monitoring: This section of the exam measures skills of a Salesforce Support Specialist and covers the tools used to monitor system behavior and review user activity. It includes understanding debug logs, setup audit trail, and methods for ensuring sensitive data is handled correctly in both production and sandbox environments. It also explains how to review and troubleshoot security settings, including recognizing pending updates that might affect system access.
トピック 3	Data and Analytics Management: This section of the exam measures skills of Salesforce Data Analyst and covers data quality assessment, data enrichment, and duplicate management. It explains how to choose appropriate reporting and analytics tools for advanced requirements, including custom report types, snapshots, formulas, joined reports, and dashboard configurations. It also covers methods for connecting external data sources using big objects, external objects, data warehouses, data lakes, and Salesforce Connect. Finally, it describes the suitable tools and methods for importing data, including Data Loader, Data Import Wizard, and external IDs.
トピック 4	Cloud Applications: This section of the exam measures skills of Salesforce Consultant and covers the standard Salesforce capabilities that support sales and service operations. It includes features such as products, price books, schedules, orders, quotes, and the tools that help with forecasting and territory management. The section also describes how to create Salesforce Knowledge articles, manage entitlements, support service workflows, and enable interactions through chat, case feed, Omni-Channel, console apps, and Experience Cloud sites. It also introduces the broader Salesforce suite that extends core platform functionality.
トピック 5	Security and Access: This section of the exam measures the skills of Salesforce Administrator and covers how record-level access, field access, and sharing models impact data visibility across the system. It focuses on understanding controlled-by-parent relationships, territory management, role hierarchies, and access to reports, dashboards, and email folders. It also includes comparing custom profiles, permission sets, and delegated administration, along with evaluating different authentication methods. The section also addresses the structure of business models such as person accounts, standard accounts, contacts, and contact-to-multiple-account relationships.
トピック 6	Objects and Applications: This section of the exam measures the skills of a Salesforce Business Analyst and covers selecting appropriate object and application-level solutions to meet business needs. It focuses on identifying when to use master-detail relationships, lookups, junction objects, related lists, record types, Schema Builder, and Object Creator. The section also includes improving UI and user experience using App Manager, Lightning App Builder, Dynamic Forms, standard Lightning components, console apps, and tools like the Lightning page analyze button.

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Salesforce Certified Platform Administrator II 認定 Plat-Admn-301 試験問題 (Q39-Q44):

質問 # 39
When should an administrator consider when using Person Accounts'

A. In a complex business model and the users find it easiest to record Opportunity information on Contacts rather than Accounts.
B. In a business model that needs a separate Contact and Account to be included on all Case records submitted.
C. In a B2C business model and the consumer is the intended recipient of sates and marketing attention.
D. In a B2B business model and is selling to the primary contact at a business organization.

正解：C

解説：
An administrator should consider using Person Accounts when they have a B2C business model and the consumer is the intended recipient of sales and marketing attention. Person Accounts allow administrators to store information about individual consumers without requiring a separate account record for each contact.
References: https://help.salesforce.com/s/articleView?id=sf.account_person_behavior.htm&type=5

質問 # 40
AW Computing wants to embed a report chart on the Account record page that shows the value of closed sales for that account. The chart should be limited to users in the Sales Manager role on the Account record pages.
how should this be accomplished?

A. Filter component visibility for the Sales Manager role.
B. Filter component visibility for the Account ID.
C. Create a new page layout for the Sales Manager role.
D. Create a new report and assign it to the component.

正解：A

質問 # 41
The administrator at Universal Containers recently rolled out Email-to-Case functionality. Even though a new record type was created and specified in the Email-to-Case settings, all incoming cases are receiving a different record type.
What is likely causing the record type discrepancy?

A. A validation rule is preventing the record type from being updated.
B. A Case assignment rule is preventing the record type from being updated.
C. The Automated Case User needs permissions to the new record type.
D. The new Case Owner needs permissions to the new record type.

正解：C

解説：
The Automated Case User is the default user for cases created via Email-to-Case. This user needs to have permissions to the new record type in order to assign it to the incoming cases. If the Automated Case User does not have the permissions, the cases will receive a different record type based on the organization-wide default settings. References: https://help.salesforce.com/s/articleView?id=sf.case_email_to_case.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.case_automated_user.htm&type=5

質問 # 42
Users report that the industry picklist field is no longer visible on account records. What test can an administrator use to troubleshoot the issue?

A. Setup audit trail
B. Field history tracking
C. Debug log
D. Field audit history

正解：A

解説：
The setup audit trail tracks the recent setup changes that you and other administrators have made to your org.
It can help you troubleshoot issues by showing you what changes were made, who made them, and when. In this case, the setup audit trail can help the administrator identify if someone changed the field-level security, page layout, or profile settings for the industry picklist field. References: https://help.salesforce.com/s
/articleView?id=sf.monitorsetup.htm&type=5

質問 # 43
AW Computing wants to create a process to assign accounts to different salespeople based on the annual revenue.... of the company. The administrator has decided to create a flow.
Which two consideration should the administrator make sure to remember when creating the flow? Choose 2 answers

A. Update Record elements should be placed inside the flow loop.
B. The running user of a flow is the user that last saved the flow.
C. Update record elements should be placed outside the flow loop.
D. Use a Get Record component instead of hard coding record IDs.

正解：C、D

解説：
Using a Get Record component allows the flow to dynamically retrieve records based on criteria or record IDs without hard coding them. This makes the flow more flexible and maintainable. Updating record elements outside the flow loop prevents unnecessary DML operations and reduces the risk of hitting governor limits.

質問 # 44
......

Plat-Admn-301はSalesforceのひとつの認証で、Plat-Admn-301がSalesforceに入るの第一歩として、Plat-Admn-301「Salesforce Certified Platform Administrator II」試験がますます人気があがって、Plat-Admn-301に参加するかたもだんだん多くなって、しかしPlat-Admn-301認証試験に合格することが非常に難しいで、君はPlat-Admn-301に関する試験科目の問題集を購入したいですか？

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