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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Information Security Management Systems (ISMS) and the ISO/IEC 27001 Standard | 15% | - Regulatory and legal considerations in information security - Overview of ISO/IEC 27001 and its relationship with ISO/IEC 27002 - Fundamental principles and concepts of information security |
| Topic 2: Audit Lifecycle and Competencies of the Lead Auditor | 25% | - Conflict resolution during audits - Managing audit relationships with audited parties - Leading an audit team - Audit follow-up and corrective action verification - Audit communication strategies |
| Topic 3: Certification and Accreditation Framework | 15% | - ISO/IEC 17021-1 requirements for certification bodies - Surveillance and re-certification audits - Certification decision process - Audit report preparation and documentation - Principles of certification bodies |
| Topic 4: Audit Principles and Audit Process | 20% | - Risk-based audit approach - Audit evidence collection techniques - Audit types and stages ( initiation, planning, execution, reporting) - Audit sampling methodology - Audit scope and objectives |
| Topic 5: ISMS Audit Based on ISO 19011 and ISO/IEC 17021-1 | 25% | - Auditing the context of the organization - Continual improvement processes - Measuring, monitoring, and reporting ISMS performance - Auditing organizational structure and roles - Auditing risk assessment and treatment processes - Auditing control selection and implementation (Annex A) - Auditing leadership commitment |
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NEW QUESTION # 44
當應用於 ISO 19011 中所述的內部稽核計畫管理流程時，哪兩項活動與計畫-執行-檢查-行動循環的「檢查」階段一致？
Answer: C,F
Explanation:
The Check stage of the PDCA cycle involves monitoring and measuring the performance of the process and comparing it with the planned objectives and criteria. In the context of managing an internal audit programme, this stage includes verifying the effectiveness of the internal audit programme by evaluating whether it meets its objectives, scope, and criteria, and whether it is implemented in accordance with ISO 19011 guidelines1. It also includes reviewing the trends in internal audit results by analyzing the data collected from the audits, such as audit findings, nonconformities, corrective actions, opportunities for improvement, and customer feedback1. References: ISO 19011:2018 - Guidelines for auditing management systems
NEW QUESTION # 45
將正確的責任與第二方審核的每位參與者配對：
Answer:
Explanation:
NEW QUESTION # 46
情境 6：Sinvestment 是一家提供家庭保險、商業保險和人壽保險的保險公司。該公司成立於北卡羅來納州，但最近在其他地區進行了擴張，包括歐洲和非洲。
Sinvestment 致力於遵守適用於其行業的法律法規，並防止任何資訊安全事件。他們實施了基於 ISO/IEC 27001 的 ISMS 並申請了 ISO/IEC 27001 認證。
認證機構指派兩名審核員進行審核。與Sinvestment簽訂保密協議後。他們開始了審計活動。首先，他們審查了標準要求的文件，包括 ISMS 範圍聲明、資訊安全政策和內部稽核報告。審查過程並不容易，因為儘管 Sinvestment 表示他們已製定文件程序，但並非所有文件都具有相同的格式。
隨後，審計小組對Sinvestment的高階主管進行了多次訪談，以了解他們在ISMS實施中的作用。第一階段審計的所有活動都是遠端進行的，除了根據 Sinvestment 的要求在現場進行的文件資訊審查之外。
在此階段，審計人員發現沒有與資訊安全培訓和意識計劃相關的文件。被問及時，Sinvestment代表表示，公司已為所有員工提供資訊安全培訓課程。第一階段審計讓審計團隊對 Sinvestment 的營運和 ISMS 有了整體了解。
第二階段審核在第一階段審核三週後進行。審計小組觀察到，行銷部門（未包含在審計範圍內）沒有適當的程序來控制員工的存取權限。由於控制員工的存取權限是ISO/IEC 27001的要求之一，並且已包含在公司的資訊安全政策中，因此該問題包含在審計報告中。此外，在第二階段審計中，審計小組觀察到Sinvestment沒有記錄使用者活動日誌。
該公司的程序規定“記錄用戶活動的日誌應保留並定期審查”，但該公司沒有提供任何執行該程序的證據。
在所有審核活動中，審核員透過觀察、訪談、文件化資訊審查、分析和技術驗證來收集資訊和證據。對第一階段和第二階段的所有審核結果進行了分析，審核小組決定發布積極的認證建議。
在第一階段審核中，審核小組發現Sinvestment沒有資訊安全訓練和意識的記錄。在這種情況下，Sinvestment 會做什麼？請參閱場景 6。
Answer: B
Explanation:
Sinvestment should correct the identified issue related to the lack of documentation on information security training and awareness before the stage 2 audit. Addressing this gap promptly ensures that the ISMS is fully compliant and effective when assessed in the subsequent audit stage.
References: ISO/IEC 27001:2013, Clause 7.2 (Competence)
NEW QUESTION # 47
您正在作為審核組組長進行您的第一次第三方 ISMS 監督審核。您目前與審核團隊的另一位成員一起在被審核方的資料中心。
您目前所在的大房間被分成幾個較小的房間，每個房間的門上都有一個數位密碼鎖和刷卡器。您注意到兩個外部承包商使用中心接待台提供的刷卡和組合號碼進入客戶的套房進行授權的電氣維修。
您前往接待處並要求查看客戶套房的門禁記錄。這表示只刷了一張卡。你問接待員，他們回答說：“是的，這是一個常見問題。我們要求每個人都刷卡，但尤其是承包商，一個人往往會刷卡，而其他人只是'尾隨'進來”，但我們知道他們是誰接待處簽到。
根據上述情況，您現在會採取下列哪一項行動？
Answer: F
Explanation:
According to ISO/IEC 27001:2022, which specifies the requirements for establishing, implementing, maintaining and continually improving an information security management system (ISMS), control A.7.2 requires an organization to implement appropriate physical entry controls to prevent unauthorized access to secure areas1. The organization should define and document the criteria for granting and revoking access rights to secure areas, and should monitor and record the use of such access rights1. Therefore, when auditing the organization's application of control A.7.2, an ISMS auditor should verify that these aspects are met in accordance with the audit criteria.
Based on the scenario above, the auditor should raise a nonconformity against control A.7.2, as the secure area is not adequately protected from unauthorized access. The auditor should provide the following evidence and justification for the nonconformity:
* Evidence: The auditor observed two external contractors using a swipe card and combination number provided by the centre's reception desk to gain access to a client's suite to carry out authorized electrical repairs. The auditor checked the door access record for the client's suite and found that only one card was swiped. The auditor asked the receptionist and was told that it was a common problem that contractors tend to swipe one card and tailgate their way in, but they were known from the reception sign-in.
* Justification: This evidence indicates that the organization has not implemented appropriate physical entry controls to prevent unauthorized access to secure areas, as required by control A.7.2. The organization has not defined and documented the criteria for granting and revoking access rights to secure areas, as there is no verification or authorization process for providing swipe cards and combination numbers to external contractors. The organization has not monitored and recorded the use of access rights to secure areas, as there is no mechanism to ensure that each individual swipes their card and enters their combination number before entering a secure area. The organization has relied on the reception sign-in as a means of identification, which is not sufficient or reliable for ensuring information security.
The other options are not valid actions for auditing control A.7.2, as they are not related to the control or its requirements, or they are not appropriate or effective for addressing the nonconformity. For example:
* Take no action: This option is not valid because it implies that the auditor ignores or accepts the nonconformity, which is contrary to the audit principles and objectives of ISO 19011:20182, which provides guidelines for auditing management systems.
* Raise a nonconformity against control A.5.20 'addressing information security in supplier relationships' as information security requirements have not been agreed upon with the supplier: This option is not valid because it does not address the root cause of the nonconformity, which is related to physical entry controls, not supplier relationships. Control A.5.20 requires an organization to agree on information security requirements with suppliers that may access, process, store, communicate or provide IT infrastructure components for its information assets1. While this control may be relevant for ensuring information security in supplier relationships, it does not address the issue of unauthorized access to secure areas by external contractors.
* Raise a nonconformity against control A.7.6 'working in secure areas' as security measures for working in secure areas have not been defined: This option is not valid because it does not address the root cause of the nonconformity, which is related to physical entry controls, not working in secure areas. Control A:7.6 requires an organization to define and apply security measures for working in secure areas1.
While this control may be relevant for ensuring information security when working in secure areas, it does not address the issue of unauthorized access to secure areas by external contractors.
* Determine whether any additional effective arrangements are in place to verify individual access to secure areas e.g. CCTV: This option is not valid because it does not address or resolve the nonconformity, but rather attempts to find alternative or compensating controls that may mitigate its impact or likelihood. While additional arrangements such as CCTV may be useful for verifying individual access to secure areas, they do not replace or substitute the requirement for appropriate physical entry controls as specified by control A.7.2.
* Raise an opportunity for improvement that contractors must be accompanied at all times when accessing secure facilities: This option is not valid because it does not address or resolve the nonconformity, but rather suggests a possible improvement action that may prevent or reduce its recurrence or severity. While accompanying contractors at all times when accessing secure facilities may be a good practice for ensuring information security, it does not replace or substitute the requirement for appropriate physical entry controls as specified by control A.7.2.
* Raise an opportunity for improvement to have a large sign in reception reminding everyone requiring access must use their swipe card at all times: This option is not valid because it does not address or resolve the nonconformity, but rather suggests a possible improvement action that may increase awareness or compliance with the existing controls. While having a large sign in reception reminding everyone requiring access must use their swipe card at all times may be a helpful reminder for ensuring information security, it does not replace or substitute the requirement for appropriate physical entry controls as specified by control A.7.2.
* Tell the organisation they must write to their contractors, reminding them of the need to use access cards appropriately: This option is not valid because it does not address or resolve the nonconformity, but rather instructs the organization to take a corrective action that may not be effective or sufficient for ensuring information security. While writing to contractors, reminding them of the need to use access cards appropriately may be a communication measure for ensuring information security, it does not replace or substitute the requirement for appropriate physical entry controls as specified by control A.
7.2.
References: ISO/IEC 27001:2022 - Information technology - Security techniques - Information security management systems - Requirements, ISO 19011:2018 - Guidelines for auditing management systems
NEW QUESTION # 48
下列哪兩個是「確實」涉及人際互動的審核方法的範例？
Answer: B,D
Explanation:
Audit methods are techniques used by auditors to obtain audit evidence. Audit methods can be classified into two categories: those that involve human interaction and those that do not2. Audit methods that involve human interaction require direct communication between the auditor and the auditee or other relevant parties, such as interviews, questionnaires, surveys, meetings, etc. Audit methods that do not involve human interaction rely on observation, inspection, measurement, testing, sampling, analysis, etc., without requiring any verbal or written exchange2. Therefore, performing an independent review of procedures in preparation for an audit and reviewing the auditee's response to an audit finding are examples of audit methods that involve human interaction, as they require reading and evaluating documents provided by the auditee or other sources. On the other hand, analysing data by remotely accessing the auditee's server and observing work performed by remote surveillance are examples of audit methods that do not involve human interaction, as they do not require any direct communication with the auditee or other parties. Reference: ISO/IEC 27001:2022 Lead Auditor (Information Security Management Systems) | CQI | IRCA
NEW QUESTION # 49
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