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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Security and Compliance | 10% | - Security features and procedures
|
| Topic 2: Performance Monitoring and Optimization | 20% | - Performance analysis and optimization
|
| Topic 3: Fault Management and Troubleshooting | 25% | - Common issues and solutions
|
| Topic 4: 5G RAN Architecture and Fundamentals | 20% | - 5G RAN logical and physical architecture
|
| Topic 5: Network Configuration and Management | 25% | - Software management and upgrades
|
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NEW QUESTION # 119
A specific neighbor relation between Cell A and Cell B shows a consistently low handover success rate, while overall network-wide mobility KPIs remain healthy. What is the most appropriate first troubleshooting step?
Answer: C
Explanation:
Because the issue is isolated to a single neighbor relation rather than affecting overall network mobility, the problem is most likely localized to the configuration between these two specific cells rather than a broader hardware, transport, or core network fault - which would typically affect multiple relations or KPIs more broadly. The appropriate first step is to review the neighbor relation configuration, including parameters such as handover thresholds, measurement gap settings, frequency relations, and Automatic Neighbor Relation (ANR) data, to confirm the relation is correctly defined and that measurement configurations align with actual RF conditions between the two cells. Misconfigured handover thresholds, missing or incorrect frequency information, or an outdated neighbor list entry are common causes of localized handover failures.
Restarting hardware, rebooting core elements, or adjusting power network-wide are disproportionate actions that risk impacting unrelated cells and do not target the specific, isolated nature of the reported problem.
NEW QUESTION # 120
Which of the following best describes 'fault isolation' as performed by NOC technical support before deciding whether to dispatch a field engineer?
Answer: A
Explanation:
Fault isolation is the systematic process by which NOC technical support narrows down the likely location and cause of a fault using all available remote diagnostic information, before deciding whether a remote fix is possible or a field dispatch is required. This includes reviewing active alarms and their correlation (distinguishing root-cause from symptom alarms), examining relevant performance management data for anomalies, checking the status of interfaces between functional domains such as baseband-to-RF links or transport interfaces, and reviewing element logs where available. The goal is to determine whether the fault most likely resides in the baseband processing unit, an RF module, the transport network, or an external
/environmental factor such as power or cooling, so that any field dispatch is properly scoped with the correct parts, tools, and instructions. Randomly replacing components, assuming a full rebuild is always needed, or ignoring correlation data are inefficient approaches that proper fault isolation is designed to avoid.
NEW QUESTION # 121
Following completion of a hardware replacement and remote piloting activity, which combination of checks represents the most complete final verification before the NOC engineer closes out the activity as successful?
Answer: D
Explanation:
A complete final verification after a hardware replacement and remote piloting activity should confirm multiple dimensions of the site's restored operational state. This includes checking that alarms directly related to the replaced component and the maintenance activity itself have cleared as expected (with any remaining alarms understood and unrelated to the activity), confirming the affected cell has been unlocked and successfully returned to an in-service state, verifying that relevant communication links - such as CPRI
/eCPRI links to RF units or the AISG bus connection to antenna line devices - report normal status, and reviewing short-term performance indicators to confirm they are consistent with the site's established baseline, indicating the cell is performing as expected under real traffic. Only this combination provides genuine assurance that the activity was successful end-to-end. Administrative details like tool packing, serial number matching against shipping records (while useful for inventory purposes), and weather conditions do not address whether the network element is actually functioning correctly.
NEW QUESTION # 122
Accessibility KPIs such as RRC Connection Setup Success Rate drop sharply for a single cell, while neighboring cells remain normal. What should the NOC engineer check FIRST?
Answer: B
Explanation:
When accessibility KPIs such as RRC Connection Setup Success Rate drop sharply for one specific cell while neighboring cells remain normal, the most productive investigation focuses on factors specific to that cell:
reviewing recent alarms (hardware, transport, or synchronization faults affecting only that cell) and checking the configuration management audit trail for any recent parameter change, neighbor relation update, or feature activation that coincided with the KPI drop. Because the issue is localized to a single cell rather than affecting the surrounding area broadly, it is unlikely to be caused by something network-wide such as handset operating system versions used nationwide, and it is entirely unrelated to the billing system or NetAct dashboard appearance settings. Correlating the timing of the KPI degradation with that cell's alarm history and recent CM changes is a standard, effective root-cause approach for localized accessibility issues.
NEW QUESTION # 123
After exhausting standard remote troubleshooting steps for a persistent Major alarm that remains unresolved, what is the appropriate NOC action?
Answer: B
Explanation:
When standard remote troubleshooting steps for a persistent Major alarm have been exhausted without resolution, the appropriate NOC action is to follow the organization's defined escalation procedures - this may involve escalating to a higher-tier technical support team, a specialist engineering group, or field operations for a possible site visit, depending on the nature of the fault. Critically, the engineer should document the troubleshooting steps already performed, observations made, and relevant data gathered (alarm history, performance data, configuration checks), so the receiving team can proceed efficiently without repeating completed work. Ignoring the alarm leaves a genuine network issue unaddressed and risks breaching service level agreements. Deleting the alarm from NetAct does not resolve the underlying fault and removes valuable diagnostic history. Locking all cells across the entire network is a drastic, disproportionate action that would itself cause a massive outage and is never an appropriate response to a single persistent alarm.
NEW QUESTION # 124
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