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| Section | Objectives |
|---|---|
| Topic 1: Student Experience and Engagement | - Student portals and experience design
|
| Topic 2: Student Lifecycle Management | - Recruitment and admissions processes
|
| Topic 3: Program and Academic Operations | - Course and program management
|
| Topic 4: Reporting and Analytics | - Education Cloud reporting capabilities
|
| Topic 5: Security and Access Control | - Role-based access and permissions
|
| Topic 6: Data Management and Integration | - Data architecture and integration patterns
|
| Topic 7: Education Cloud Fundamentals | - Salesforce Education Cloud architecture overview
|
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NEW QUESTION # 152
A consultant is working with a university that uses Salesforce and wants to install the Education Data Architecture (EDA) in that environment.
What does the consultant need to do after installing EDA to ensure it is set up correctly?
Answer: B
Explanation:
After installing EDA, the consultant needs to make the EDA record types available to profiles that need to access them. This is because EDA comes with several custom record types for standard objects, such as Account, Contact, Course, and Program Enrollment. These record types enable different views and fields for different types of records, such as Household, Student, Faculty, Course Offering, and Program Enrollment. By default, these record types are not assigned to any profiles, so the consultant needs to manually assign them to the appropriate profiles based on the business requirements and user roles of the university. This will ensure that the users can see and use the EDA record types and fields correctly and efficiently. Reference: Education Data Architecture Basics, Assign Record Types to Profiles
NEW QUESTION # 153
An education customer is interested in participating in an open-source commons community sprint project.
Which development consideration should the constant advise?
Answer: C
Explanation:
The consultant should advise that projects use CumulusCI for continuous integration and deployment, which is a tool that automates the development and release process of Salesforce applications. Projects are not required to have at least one Salesforce staff person on the project team, although they may have some Salesforce employees as contributors or advisors. Projects do not have to be compatible with the Education Data Architecture (EDA), although some projects may use EDA as a foundation or extension. Reference:
https://trailhead.salesforce.com/en/content/learn/modules/open-source-commons/open-source-projects
https://trailhead.salesforce.com/en/content/learn/modules/cumulusci-basics
NEW QUESTION # 154
An institution's Admissions office needs a solution to help recruiters manage their travel, including route planning. The office also wants the ability to identify students' locations so they can be invited to a recruitment event.
Which solution should the consultant recommend to meet these requirements?
Answer: B
Explanation:
The consultant should recommend Salesforce Maps as a solution to help recruiters manage their travel, including route planning, and identify students' locations so they can be invited to a recruitment event for the institution's Admissions office. Salesforce Maps is a product that allows users to optimize their territories, routes, and schedules based on geographic data and insights. Salesforce Maps can help recruiters manage their travel, including route planning, and identify students' locations so they can be invited to a recruitment event by using features such as Live Tracking, Route Optimization, Geocoding, or Map Layers. Field Service, Territory Management, or Marketing Cloud are not solutions that can help recruiters manage their travel, including route planning, and identify students' locations so they can be invited to a recruitment event for the institution's Admissions office. Reference:
https://www.salesforce.com/products/maps/overview/
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-maps-basics
NEW QUESTION # 155
During the requirements gathering phase, the academic staff stated that students are independent of any Account or Company. The staff requested that the Contact's Account field be blank and hidden on the page layout.
What is the impact of creating a Contact without a parent Account?
Answer: A
Explanation:
The impact of creating a Contact without a parent Account is that Contacts are public to all users, potentially sharing sensitive data. This is because Contacts without a parent Account are considered as private contacts, and they do not follow the sharing rules of the Account object. Private contacts are visible to all users in the same role or above, regardless of the Contact owner or the organization-wide default settings. This can expose sensitive student information to users who should not have access to it. Contacts without a parent Account are not private only to the record owner, at risk of ownership data skew, or require manually creating a related Affiliation record to enable sharing. Reference:
https://help.salesforce.com/s/articleView?id=sf.contacts_parent.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.contacts_sharing_considerations.htm&type=5
NEW QUESTION # 156
The director of advancement at a small college requests report access for a dozen alumni volunteers who will call potential donors. The volunteers will use Customer Community Plus licenses. The consultant has set up a profile for the volunteers.
What should the consultant set up so the volunteers can create and edit reports as external users?
Answer: B
Explanation:
To enable external users to create and edit reports, the consultant should grant them the necessary permissions on their profile. The Create and Customize Reports permission allows users to create new reports and edit existing ones. The Report Builder permission allows users to use the report builder tool to design reports. The Edit My Reports permission allows users to edit reports that they own or have access to. The consultant should enable these permissions on the Volunteers profile to meet the requirement of the director of advancement. Reference: [Salesforce Education Cloud Academy: Consultant Fundamentals], [Report Permissions for External Users]
NEW QUESTION # 157
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